Hotels in Zurich

"Everything else is fine except for some security concerns. I stayed for 2 nights. On the first night, there were strangers opened my room and immediately left while we were in the room. I immediately called reception to clarify this, and the staff assured me that only my key cards are the working key cards in the system. Didn't want the hassle to repack everything and change place, we continue to settle however we had to be extra cautious and vigilant afterwards, making sure all valuable stuff are locked in safe, taking videos of the room before we leave the hotel for our activities. I do not suffer any losses during my stay. Also, before my stay, I received a WhatsApp phising message with all my personal and booking details outlined in the message and asking for my credit card information. I didn't provide any card information and subsequently confirmed with the hotel that this was a phishing attempt. Facilities are fine, and stay was pleasant except for security concerns. I will not come back again due to the security concern."

"The location is quite convenient, but the cleanliness is just average, and breakfast is simple. There's a supermarket, pharmacy, and bus stop right outside. Bus route 10 goes directly to Zurich Main Station and the airport, which is really handy."

"We stayed at the Swiss Chocolate Hotel by Fassbind from 5/21/25 - 5/24/25 (3 nights). We are a family of 3 adults and booked 1 room that has (3) twin beds. Our room was on the 6th floor. It was clean and surprisingly roomy. The only problem, there's no AC (Europe hotels for most part don't have air-conditioning). We opened the window and let cooler air to come in. I am sure it's a lot less comfortable in the summer due to the heat. The most enjoyable part were the staff at the front desk. Shout out to Yosie, Katia and Martina. These ladies were incredibly helpful, knowledgeable and friendly. The owner, Mr. Fassbind, should give these ladies a 8% raise. The price for the room was also ”reasonable” for Zürich (~ $400/night). Being able to have 3 people in one room is a bonus. Most hotels will show ”sold out” when trying to book 1 room for 3 people. I really had a very positive experience at the Swiss Chocolate Hotel in Zürich and can highly recommend it. I definitely would stay here again if the opportunity arises."

"I am truly grateful for the staff's consideration in accommodating my late check-in. The breakfast was also very delicious. Although the hotel is close to the airport, there is some noise from planes, but compared to other international airports, it is relatively quiet and the frequency of noise is low. I also appreciate the beverage service provided."

"1. The hotel's location is excellent. It's just a 2-minute walk from the train station: turn left, then left again, and cross the road. 2. The hotel breakfast is fantastic, which is rare for Europe. Everyone takes a banana on their way out after breakfast, it's pretty much a given, and no one bats an eye. 😂 3. The room is spacious enough for two people. We were a family of three, and they added an extra small bed for us. 4. The hotel facilities, decor, and service attitude are all very good. 5. Check-out is at 11 AM. Aside from being a bit pricey, everything else was perfect. We stayed during the October holiday, 3 people, including breakfast, at 4500 per night. Breakfast is definitely a must-have, as eating out could be even more expensive. Food, trains, and accommodation are all expensive in Switzerland."

"I recently stayed at this hotel and had an excellent experience. The staff were welcoming and attentive. The room was spotless, spacious, and beautifully designed, with all the amenities I needed. The restaurant offered outstanding breakfast buffet. The location was convenient for exploring nearby attractions. Overall, a truly enjoyable stay that exceeded my expectations. Highly recommended!"

"Right outside the hotel, there's a tram stop, which makes getting around super convenient. Even though some online reviews said it's not right in the city center, the excellent transport links mean it doesn't take long to reach Zurich main station. Plus, for this price, staying in such a luxurious hotel is an absolute steal – why would you even consider paying more to stay in an older place in the city center?"

"Hotel is good, convenient to access by Tram, One disappointment was the cleaning lady opened the door even though we are inside the room resting. I don’t know how they can do it. Even the door was locked. On the second stay i got another room where door lock was not functioning, so check for door safety"

"A standard chain hotel with rich breakfast, in line with the usual standards of Holliday Inn, warm service, large enough room, clean and tidy linens, moderately soft and hard beds, no odor in the bathroom, although the room has been renovated for a long time, the facilities are well maintained and the comfort is good. I stayed in this hotel in 2011. Although it is a bit far from the city, the surrounding facilities are very modern. There is a main road in front of the door, which feels like living in a development zone. When I stayed this time, the road was being repaired in front of the hotel, and the surrounding environment felt rather shabby, like living in a construction site dormitory. There is bus No. 11, which can go directly to the city center 200m away from the hotel. The journey takes about 30 minutes. You can buy a day ticket for Zone 1 on the machine at the bus station (the round-trip fare is the same as the day ticket), and you can get a bus map at the front desk, which is convenient for travel. The hotel parking fee is CHF24/day, probably because the hotel occupancy rate is not very high, there are many empty parking spaces, and parking is very convenient."

"Pretty convenient at the central part of Zurich. Amenities are limited; If you need hot water , you need to go to lobby to retrieve as there no hot water flask etc. Other than which, everything was quite ok."