Hotels in Tianshui

"The service and breakfast were both good. I even forgot something, and the hotel called to thank me for it. However, the strange thing about this hotel is that the air conditioning only turns on at 6 PM. I came back from Maiji Mountain in the afternoon and was really cold, wanting to rest in the room. But I ended up having to wear my down jacket indoors. Air conditioning only starting at 6 PM? This is the first time I've encountered something like this in all my years of traveling!"

"This hostel is the best stay for my trip. Everything ais good. The hotel is decorated with woods, so mostly all are wooden made. Very classy & super clean. Very friendly & helpful stuff. Have free cleaning services. The hostel just in front of the old town which at night u can walk around. Also very near the Fu Si Miao about 15 min walks. There are plenty of restaurant just outside the hostel. Good taste and not expensive too. All the below are within walking distances"

"This was the second Mercure hotel on our trip, and overall, the facilities were quite good. **Facilities:** The hotel is well-equipped. The lobby is clean and bright. As expected from an Accor property, the decor style and design elements are largely consistent. What truly stood out was that on each floor's common area, right outside the elevator, there was a row of complimentary bottled water. This is quite rare in other hotels and very convenient for guests to grab. Breakfast is served on the 21st floor, offering a panoramic view and a great sense of openness. On another note, staying on the 14th floor, the water pressure was a bit low, and the shower felt like it didn't have enough flow. **Hygiene:** The room's cleanliness was generally acceptable, but I found a long hair stuck to a tile in the bathroom. It felt like the cleaning wasn't thorough, which was a bit off-putting. Also, there was a small tear on the bed linen. I'm not sure if it was an oversight, but ideally, it should have been replaced. **Service:** The hotel's front desk manager took my feedback very seriously. Afterwards, they even proactively called us to inform us that the issues had been rectified. This was truly excellent."

"The quality of the hotel service is very high, I really like it very much, I like the hotel environment, elegant and chic and fashionable, I really like the punch card, and I also like the hotel's meticulous service. The details of the service are in place. Our company will come here for business trips later. It is also very convenient for meetings. The focus is very close to Wanda, shopping is really convenient, there is an industrial museum next to it, I plan to take the children to visit next time, the breakfast is also very rich, the fried noodles are delicious, I and my colleagues are on a business trip, the price is compared to other hotels in Tianshui. Very outstanding, unusual."

"Amy and Anna helped us with a quick check-in. As foreigners you need an experienced receptionist to take care of your registration without any delay. The staff was very hospitable and helped us with things like parking, finding what we need during breakfast and providing extra drinking water bottles. The room had a comfortable bed, instant hot water supply and all the amenities like cloth hanging wire and iron with board. The supplies were of good quality and air conditioning was effective. Location is also good because Wanda plaza shopping mall is nearby. All in all, I liked my stay at this hotel with family."

"Upon arrival, the front desk proactively upgraded my room. I had also mistakenly booked a queen room for my other reservation, and the front desk staff kindly changed it to a twin room and even upgraded that one as well, plus they sent up some fruit. Everyone greeted me warmly when I entered and left the lobby, which was very welcoming. My high-speed train was at 6 PM, and I wanted two extra hours of rest, so I requested a late check-out and offered to pay, but they actually let me check out for free until 4 PM. Overall, I felt very comfortable and at ease. It's a great choice for travelers, highly recommended!"

"Facilities: Fully equipped with smart home features. Cleanliness: Very clean and tidy, housekeeping was prompt. Environment: Located in the city center, making transportation very convenient. You can walk to the Mala Tang street, Yusheng Alley, and the old town. Service: There's a dedicated underground parking lot, and parking is free during your stay. The security guard was very kind and helped with parking. The front desk staff were all great; they upgraded our room and gave us a welcome gift. This will be my first choice hotel when I visit Tianshui again."

"This stay was truly fantastic! The location is very convenient, not far from the highway, and the surrounding area is very accessible. The front desk staff was very welcoming and patient. They not only upgraded our room type but also offered to send us hot milk that afternoon. The concierge, Xiao Ma, was also very friendly and attentive. Seeing how much luggage we had, she offered to load it with a luggage cart and delivered it to our room. When we checked out, she even brought our luggage to the hotel entrance for us to load. The room was exceptionally clean, the bedding was soft and comfortable, and the halal breakfast was quite plentiful and delicious. It's rare to find a hotel with such excellent value for money. I'll definitely stay here again next time I'm in the area. 👍"

"Between the fireworks and the ancient charm of Tianshui, the James Joyce Coffetel brewed a cup of ”slow time” for you. Pushing open the store, the mellow aroma of coffee is overflowing, and the warm yellow light is wrapped in a retro leather sofa, like the hustle and bustle of the city gently separated from the door. Every detail here is hidden in ingenuity - old posters on the wall are imprinted with time, books on the shelves are lazi, and even the corner of the corridor may meet a cup of freshly prepared hand-made coffee. Hotel location is very good to find, just on the side of the road, the hotel has its own parking lot, parking is very convenient, the hotel staff, warm and thoughtful, breakfast is rich, there are many places to eat around, very convenient, the room, soft bed is covered with skin-friendly bedding, The floor-to-ceiling window frame lived in the street view or night of Tianshui. When I was tired, I took a hot bath and took a sip of the hotel's special coffee. The journey gradually dissipated. If you prefer to get up early, the Chinese and Western breakfast in the restaurant is already prepared, hot porridge with freshly baked bread, or a bowl of authentic Tianshui flavor, so that the morning starts with satisfaction. The hotel is not far from Fuxi Temple and Maiji Mountain. You can come back to rest at any time when you are tired. Also next to the lively business district, I want to taste local snacks, buy a souvenir, and I can reach it with my feet. The hotel is still pet-friendly. I will choose here next time I come to Tianshui."

"The hotel is just a bit old. Many things need to be replaced. The hotel's bath towels and bathrobes are okay. They don't have much smell and are quite white. However, the bathroom floor drain smells bad. The hotel also prepared mats to cover the floor drain, but the effect is not very good. . The restaurant is nice and the food is pretty good. The main problem is the hot spring. The bath towels are smelly and yellow, and the stains have not been cleaned. There are no large sizes, only medium and small. There is water in the bathroom! I don’t know if it’s urine or water! There are no large-sized clothes, and the waiter refuses to let you eat. Can you provide a bathrobe to the customer? The restaurant reception is really bad! No sense of service! The reception service at the hotel was very good and helped us choose the most suitable package! The bath master is also very awesome and professional!"