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We stayed in a big family room on the top floor, very clean, with a large terrace.We had a halfboard meal plan, the breakfast was ok, but the dinner was avrreage, nothing special and every day the same food, but the food was ok, not great or worse.The disappointment is with staff from the restaurant wich it seems to me that they are watching you in a spy manner and for example if you want to take a fruit outside from the restaurant they won’t let you, and this happend with us, because of the kids..Also no drinks were included in the dinner, you have to pay even the still water😥. They have a lovely top roof pool, the they closed at 22.00 PM i think, and we couldn’t enjoy it during the day ,the roo top is not children friendly zone, and the children are not allowed.

I don't even know where to start this review. all ”no way”. the fact that this is a 4 star hotel is out of the question! booked a suite. the room size is tiny as usual standard in a 4 star hotel. the woman who cleans the rooms constantly pounded on the door and demanded that we leave, as she does not have time to wait for us to leave, as she needs to leave🤦‍♀️ as a result, the room was not cleaned even once in 3 days. the pool is small, it smells strange and there are 2 sun loungers😂😂😂 there is not a single soul in the pool area. the hotel is positioned as a gastronome. breakfast is generally some kind of horror, photos are attached. there is no choice at all. 3-4 plates of an incomprehensible dish and that's it! before that we stayed at the Blaumar hotel, did not like it very much, friends advised me to try this one - the Blaumar result was very good 😂😂😂. of the pros: reception staff respond quickly, ready to help, close to the embankment, convenient parking

As we arrived, everything looked perfect but next day, the weather changed a lot. We thought we won't going to have happy days but we had.The animation team at the hotel truly went above and beyond to keep us entertained, even when the weather wasn't cooperating! Their indoor shows were absolutely fantastic, featuring a variety of performances that kept us engaged and enthralled. Despite the rain outside, we never felt bored thanks to the hotel's talented animation team. The staff was very kind and always smiling, we planned go to Port Aventura but as I said before, it was rainy and we decided to not to go.

This is my 5th/6th visit to Santa Monica and if we book Salou we always choose to stay here. I have stayed with friends and also with my husband. Fantastic location and very central, food is always hot and always something to eat with a varied choice. Drinks are fine and standard glass inside and plastic outside! Staff are always nice and friendly and always helpful with any questions or requests. Rooms are cleaned daily and always a high standard! It’s a lovely family hotel and the entertainment staff are always trying their hardest. Huge shout out to Charlie as he is just amazing and so funny 😂 added one day that security guard is really going to catch you!!!! I would highly recommend the hotel and would absolutely return

On Oct 22th, 2023 we were supposed to check in at the Best Da Vinci hotel. Having a free cancellation till 20.10, we wrote to the e-mail in advance about geting a room on the top floor. However, there was no response. At the time of check-in we were offered a room on the 3rd floor out of 6, we asked for a higher floor. We were told that they would try to help us, then we would have to wait. When we came to the reception after 1.5 hours, another employee said that there were no rooms on the 6th floor, come back on Tuesday (24.10). After about 20 minutes we decided to come to the reception, by that time the first employee already came back. They said that since the hotel closes its season on 28.10, rooms on the upper floors won't be available (although people continued to live on the upper floors till closing date 28.10), also they said that our room category was a standard room, not a studio and here are no standard rooms above the 3rd floor. We could pay extra for the room on higher floor, but it was suggested by SENIOR RECEPTIONIST in a rude manner to take the room on the 3rd floor and be satisfied with that. Disappointed we left, but the next day we decided to try our luck again because we saw people on the upper floors getting checked in. On 23.10 having approached to another employee, she answered that the change of rooms is carried out from 12 to 15 and left to specify something. Having returned back with a SENIOR employee, who was dissatisfied that we came again loudly saying ”AGAIN???”, she repeated that the number above the 3rd floor won't be given and if you DO NOT like something, PACK YOUR BAGS AND LEAVE FOR EXAMPLE TO THE NEIGHBOURING MAGNOLIA HOTEL. At the same time we were ready to pay extra just to get a room on the top floor, but nothing was not offered to us, but simply sent us away. For the first time in all our travels we were shocked by the rudeness of front desk employees, absolutely not interested (especially the SENIOR receptionist). Money doesn't matter, you can't pay and take what you want, you need to live in the room dedicated to you. In addition, we got the impressed that they do not speak English well and are more kind to Spanish-speakers. About the room itself, it's nice. But if you got a room in the main building, then be prepared that in rooms where the beds are near the window overlooking the yard, will be very noisy in the morning, because you can hear the slamming doors from ALL sides and from ALL floors. Pros: nice studios, good housekeeping, good food. Cons: rudeness and unprofessionalism of the SENIOR receptionist, noise in rooms because of poor noise insulation, no towels for the beach available.

The Salou Beach is a beautiful 4-star hotel, close to the beach and the very animated centre of Salou, with numerous restaurants and shops, and a very beautiful walk from the dale, decorated with large trees and flowers, along the beach. The hotel is fully accessible to people with reduced mobility and accepts animals, with a small amount (€12). The rooms are very pleasant, with a really comfortable bed, a set and a private terrace with a table and chairs (it is better to ask for a room giving on the pool, it is quieter). The hotel is very comfortable and comfortable and is very comfortable. The staff is charming and the reception is very warm. The hotel is very comfortable and very comfortable, and it is very comfortable and very comfortable. The hotel is very convenient for those who want to make the PortAventura attraction park. In conclusion, we strongly recommend this hotel!