Find the Cheap Clayton-le-Dale Hotels

We stayed for our Ruby Anniversary. Staff are amazing. Friendly, attentive and professional. Our Garden room was excellent. Spacious, comfortable and with everything you would need. Shame we couldn’t enjoy our garden and also terrace as weather changeable. The Hotel is so comfortable - nice places to sit in the lounge for drinks and beautiful restaurant. Staff so friendly. The food is outstanding. 5 course Gourmet menu was fabulous. Thank you Lisa & team. So tasty and beautifully presented. Some dishes too pretty to eat. Breakfast and lunch too were delicious. Our anniversary was faultless and we hope to return very soon.

Markets itself as a boutique hotel but has a lot of improvements to make before it can live up to its self appointed title. They may have won “Four in a Bed” many moons ago but it has made me wonder what competition they were up against and whether tactical payments were involved! Or perhaps standards have simply plummeted since the show was aired 11 years ago. Upon a arrival there was no one at reception to greet us and we had a long wait upon ringing the bell before anyone came to assist us. The hotel was clearly understaffed and the two young bartenders/receptionists were obviously inexperienced in customer service. We were immediately told no breakfast would be available the next morning but we could go offsite which was really disappointing. However the nearby cafe they directed us to was actually superb so that was the one highlight of our stay!! Our room appeared ok on first impressions but upon closer inspection was tired and in parts unclean. There was lots of dust in many areas and the coffee cups were stained and dirty looking (“raised” marks in the bottom of one of them and tea rings in the other). There was a chip in the shower tray which was sharp edged so had to be avoided. The shower was powerful but not hot, only lukewarm and tiny in size. The room was far too hot to sleep in. Admittedly it had been a warm day but even with a wide open window the room was stuffy and stale. Our evening meal was poor. We had the choice of eating outside amongst a rowdy group of who we presumed were locals who swore and shouted all evening long, in a bar where the loud music was almost drowned out by the loud music coming from the kitchen or a half dining room that had tables that had not been cleared away where the music was also deafening. The food was at best below than average. My partner ordered fish and chips and was served fish and greasy wedges. I ordered lasagne, which was on the specials menu, I assumed it would come with something like a salad, garlic bread or wedges but no it was just a lasagne also swimming in grease with very little meat content. Perhaps they should ask if customers would like anything to go with this dish as who wants just lasagne?? The worst part of our stay however was having to listen to the constant shouting and swearing of the drinkers outside our room on the decking area until very late. This ruined our stay and could easily have been addressed by the bar staff who appeared to enjoy it, rather than think of their residents stay. Come on guys, you have potential to be far better than you currently are. Sort the staffing levels, sort the cleaning regime. Prioritise residents if you wish to be a boutique hotel. As things stand we would definitely not return.

Rooms are spacious, good beds with lovely pillows. Super clean hotel, can’t fault the cleanliness. Really good breakfast. TV in bedroom but limited Chanels, lots of plug sockets in the room, beautiful bathroom with massive shower, parking on site, very lovely listed building, reception very helpful and very friendly, tea and coffee machine in room, lighting is good which you don’t get very often in hotel rooms. The breakfast lady was lovely, great service, good coffee. No communal seating area or lounge, no drinks bar but so close to the bars and local shops.

I've been staying here regularly while working nearby over the past 12 months. The rooms are spacious and well decorated with the usual things like kettle etc. The fridge is a great feature as is the large TV which has on demand channels available. The lobby area is very large and decorated to a high standard. Almost all the seating areas have power sockets, so there's no need to worry about a dying phone or laptop battery letting you down. The hotel provides free WiFi all through the building and is very reliable. The hotel team are very helpful and nothing is too much trouble. They are quick to deal with any issues you may have during your stay. I always look forward to staying here and being well looked after by a great team of staff.