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Fabulous hotel, location and views

Originally hailing from the area, it felt strange returning to old haunting grounds. The hotel has very much grown up since the 80's when I last visited. We booked an accessible room with breakfast. Parking could be an issue with less able or limited mobility (the disabled parking is at the bottom of a steep approach to the entrance) Ringing reception from my car, a very nice young man said it would be ok to park outside the main entrance thus avoiding the steep incline. Our room was on the 6th floor and didnt have a ”view” as at the side/back of the hotel. However, in terms of accessibility, we couldn't fault our room. The room was spacious for my husbands wheelchair, with both USB and plug sockets next to the bed which is good for charging his wheelchair. The bathroom is a wet room with a nice set up of lower sink and grab rails etc. We enjoyed a couple of drinks in the modern bar area before going to eat in the restaurant. We chatted to the staff who were very efficient and very friendly. In particular Julie, who was Maitre 'D was very attentive to our needs and we had a good rapport with her. Our evening meal was cooked extremely well and was very tasty. Breakfast was equally well cooked with a great selection of items to choose from. Again, Julie helped with serving our food directly to us as I also have mobility issues. Overall, I wouldn't hesitate in revisiting this hotel, it is one of the best hotels in terms of quality and accessibility that we have stayed in.

Very happy and satisfied with the hotel service and hotel staffs

The location of the hotel is very good, the hall is also very atmospheric, and the rooms are also very good. The facilities are complete, the decoration is warm and unique, and the service is also in place

Sand Bay do 4 of these Mon-Fri dance breaks each year, For anyone who enjoys Ballroom/Latin/Sequence dancing, I could not rate these breaks highly enough. For the ridiculously inexpensive price of £178 for BOTH of us, this is what we got! ..... 4 nights accommodation in a basic, clean chalet with a sparkling white bathroom, bed made up, towels & soap provided. 4 evening meals & 4 breakfasts, all good, esp the puddings! Approx 20 min wait for hot food but this was perfectly acceptable as the park was completely full with 750 guests. Drink prices very reasonable. BRILLIANT dancing all evening plus a Cabaret act at 9.45pm. Some dancing was to piped music, some with either 4tune (least said the better!🤣) or Eclipse who were pretty good! Great to dance to live music! Special mention to the 3 girls who sang 2nd night - really good 40s 50s 60s songs plus a tribute to her late Majesty the Queen which was very moving. There was some line dancing - great fun & a little “disco” dancing in addition to the ballroom, latin & sequence, men & ladies all dressed up and there was a lovely atmosphere- people are so friendly at Pontins! During the day there are lessons - sequence & line dancing. These are taken by proper, professional dance reachers and they are very good. In the afternoon there is a tea dance but we skipped this as needed a rest before the evening dancing started at 6.45! All that for £178 plus drinks- amazing! Oh yes & they even moved the Bingo to the Queen Vic so we could have more dancing 💃🏼😀 I only wish they did Dance Weekends too so we did not have to use up so much holiday! Thank you Sand Bay - loved it!!!!

The hotel has been beautifully upgraded. It is in a quieter beach location than busy Weston a couple of miles away. We had a very large bed and sea view. All the staff were very friendly, chatty and helpful. The cooked breakfast choices were really good and adaptable. The coffee was good too. Our only problem, for us, was the complicated tv remote and channel options! The hotel has plenty of parking.