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What a fantastic venue! We held our wedding reception at Woodlands Park Hotel in July 2024. The building itself is beautiful, especially the Grand Hall, which guests loved. The team were very attentive and genuinely seemed to care about ensuring that the day was special. Woodlands Park was also transparent throughout with their pricing. They gave us use of multiple function rooms at the hotel, which all came included in the package. There was also a private breakfast room for our guests the day after the wedding - the Team even went to the trouble of decorating this with our flowers, which was a wonderful surprise! We would like to mention Jay in particular, who we felt went above and beyond in helping to make our day a success. We met Jay at the taste-testing evening that the the hotel provides, where he set up the room for us to practice our first dance. Jay also did a wonderful job of helping to set up the wedding breakfast and evening party rooms! They were perfect. Our guests also commented on how much they liked the food and all received excellent table service. We would thoroughly recommend Woodlands Park Hotel!

A truly fantastic refurbishment, everything from the new outdoor furniture to the stunning decor inside and all the small details that some people seem to miss. The back garden is like a secret garden and you wouldn’t even know where you are. The menus both a la carte and breakfast have been completely changed and the food is seriously good. The bedrooms even though not refurb were clean, comfortable and spacious with all the amenities you need. A great stay, a great dinner, a great breakfast, you can’t fault this place. Forgot to mention the important bit, the staff are engaging, knowledgeable and professional.

The first time we ever had a short break away here was in 2012 and it was amazing. On arrival, we were checked in by a person who gave us wristbands and told us everything we needed to know about early park access, breakfast check in, times, and everything you needed to know. We also had access to the walk around the zebra and giraffe (and the other animals) enclosures after the park had closed. Which was amazing. This time around it was completely different. We had to check ourselves in, which also cost an additional £15 for room keys. (which you do have back once you check out) No one behind the counter had informed us that some things had changed, so we went about things like it was back in 2012. On the second day, the day we were supposed to be granted 1 hour early in the park the early access gate was closed and locked. We decided to try the main entrance and after fighting our way to the front of the main entrance and trying to explain to staff that our entrance was closed, we still had to argue with one of the staff members to gain access. By the time we got to someone who was willing to let us in they were letting the public in anyway. So we lost our early access. The park was amazing the staff there were lovely and the rides were great and we really did have a cracking day. At the end of the day when the park had closed, we decided to go back to the hotel and change so we could enjoy the walk among the zebras and other animals. But again, the gate was closed and locked. I went to ask a member of staff on the main desk what was going on and why the gate was locked both times we attempted to use it and was informed that they don't allow hotel guests to have that privilege anymore. I was very disheartened by all this and this probably could have been avoided if we were informed during check in like we were in 2012. I get that it may be easier for some people but why am I doing hotel receptions jobs for them by checking us all in and trying to scramble the Internet and my email inbox to try and find out information. Everything else is fantastic and I really do love this place. They just need to make more effort to inform people about their stay and not just lump us with 100's of emails and expect us to go through them all for one tiny piece of information they could have easily told us in person.

It looks like a historic hotel. It is very close to the highway. It takes about 5 minutes to drive to the center of the community. There are supermarkets, restaurants, pharmacies, and department stores. The service staff is friendly and the surrounding environment is beautiful. I saw it from the window yesterday morning A cute wild rabbit with a very good ecological environment

Stayed for last night for one night after a full day in Chessington world of Adventures. So close it was perfect. We got the keys from the nearby hotel. Had to pay £200 deposit for each apartment I booked (pending in my account, hope it clears quickly as I'm away again tomorrow, will update review with this as can't comment yet) Both apartments booked were beautiful, very clean and very comfortable. No compalints from either families. We booked 2 one bedroom apartments one for us and one for friends. Our daughter slept in with my husband as I as the beds are huge! Or friends children slept on the sofa bed in their apartment and they said it was comfortable. Lots around, we managed to get a takeaway and more milk easily although having some milk, tea and coffee there when we got in was lovely and just what we needed. Next time we go to Chessington we will definitely be booking here again.