Tissue in the toilet when I got there ,staff was very unprofessional during check in asking for late check-in fee even after I explained I called the place and the call went unanswered to tell I would be arriving late.
Breakfast is average, because of pick-up, the hotel arranges people to wait for me to check in in the middle of the night, it can be said that it is very intimate
The check in process was very easy, just took us some time to find the place because we thought it is separated from the pub but the reception is actually right in it so just walk straight in! Room was very cozy and equipped, very thoughtful to provide us with all the basic amenities plus additional items such as water, beer, milk, chocolate, coffee for coffee machine and even a postcard! Staff was really friendly and helpful as well. The breakfast was also really amazing - you get to choose a main and a drink from their breakfast menu on top of a mini buffet spread that offered some really good pastries, salamis, cheese and more, so be sure to leave some extra time in the morning to enjoy it!
However, there was a club opposite the place that was opened slightly pass midnight when we were there and if you're a light sleeper be sure to pack some ear plugs to go to sleep early. One of the corners of the wall also had a slight mold issue because the condensation from the bathroom must have caused that in the long run but it shouldn't be a huge concern though it will be nice if that gets fixed!
Outstanding
101 reviews
4.6/5
Price from
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per night
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This hotel was really a pleasant surprise: I wasn’t expecting this given the name of this place. They only had a basic reception setup, but the meals were great and the attention to the finer details in the room and the space was impressive. The staff were also very friendly and helpful. Overall it was a pleasant stay and I’d be happy to stay there again.
Located in Southampton (Marchwood), The Pilgrim Inn is within a 10-minute drive of New Forest Wildlife Park and Paultons Family Theme Park - Home of Peppa Pig World. This luxury hotel is 8 mi (12.9 km) from Leisure World and 8.7 mi (14 km) from Southampton Cruise Terminal.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include complimentary newspapers in the lobby and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 14 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
The environment is good. The environment is good. The environment is good. The environment is good. The environment is good. The environment is good. The environment is good. The environment is good. The environment is good. The environment is good. The environment is good. The environment is good. The environment is good. The environment is good. The environment is good. The environment is good.
With a stay at Orange Grove Hotel & Gardens in Southampton, you'll be within a 5-minute drive of Segensworth Business Park and Solent Business Park. This guesthouse is 9.4 mi (15.2 km) from Southampton Cruise Terminal and 12.3 mi (19.8 km) from Portsmouth International Port.
Make use of convenient amenities, which include complimentary wireless internet access and a reception hall.
Enjoy a meal at Restaurant or snacks in the guesthouse's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a 24-hour front desk and coffee/tea in a common area. This guesthouse has 2 meeting rooms available for events. Free self parking is available onsite.
Make yourself at home in one of the 27 guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include coffee/tea makers, housekeeping is provided on request, and irons/ironing boards can be requested.
Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.3/5
Excellent
MMattS41Clean and comfortable chain hotel. Restaurant hours were limited over the festive period. Breakfast basic but ok for what we paid. Rooms very standard but beds extremely comfy. Bathrooms need a refurb. Good WiFi. Would stay again.
GGuest UserWe wholeheartedly recommend this hotel. The staff members are exceptionally helpful and kind, making our anniversary truly memorable. Their genuine care and attention to detail towards guests exemplify exceptional hospitality. ❤️👍🏻 The front desk team, particularly Jimmy, was incredibly nice and charming.
GGuest UserEverything was perfect and we really enjoyed our stay. I enjoyed the fitness suite as well, variety of work out equipments. I will definitely recommend and will return there again 😀😀
GGuest UserBeautiful room with an amazing view. Breakfast was incredible. Service was immaculate! Only thing that let us down was the lift situation as after breakfast we waiting 25 minutes to get the lift back to the room. When we went to check out we waited 15 minutes and then decided to go down the stairs from the 9th floor as we were worried about missing checkout. Need more and bigger lifts. Or. Just maybe a life for the housekeeping team.
All in all it was still amazing and we hope to stay again soon
SsharonWe stayed overnight before going on a Cruise, walking distance into town and Cruise Port but would use a taxi go drop off cases. We drove to cruise terminal, dropped our luggage and parked our car in Multi storey car park in West Quays for £6 night. We stayed in a family room with 3 adults and a child. My daighter and granddaughter used spa facilifies and it was very good. Didn't eat at hotel so can't comment. McD's is in car park as well as anothef food place. Shops couple mins walk if you forget anything, Boots, Matalan, Poundland as well as others, would stay again
GGuest UserBeautiful grounds! The entrance to the hotel is amazing. It’s in a fantastic setting, lovely to walk around the grounds aha explore. The room is slightly dated in comparison to other hotels, however the bed is comfy and you have a tv and hot drink facilities. Pool, jacuzzi and steam room were a nice touch.
AAhujaGreat old style hotel with decent small size pool and sauna. Friendly staff. Heritage building.
Slightly worn at places especially outside areas like tennis court and gardens are not fully maintained.
GGuest UserThe hotel
Was very clean and all the staff were very polite and professional.Yes will come again to use your service with my family very soon .am very pleased with your service and pls keep it up 👍
GGuest UserGave me an extra sheet when I asked (to sleep under as the weather was so hot). Quiet hotel despite there being lots of people around, easy to get to the station, West Quay, and town centre. Hotel doesn't have air conditioning but have something that aims to keep the room at a steady set temperature whatever the weather outside, which works just as well. Cleaners were efficient and thorough.
WWanlibenteng888The hotel facilities are very good, it looks clean and hygienic, and it's very atmospheric. The service is in place and I will stay again next time.
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