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We booked this hotel as it was in an ideal location, with good reviews and cruise parking. We were not disappointed. We had arranged to leave our car prior to check in so that we could visit Southampton, this was an easy 15 to 20 minute walk. All the staff here are very friendly and nothing is to too much trouble. We had a room at the front and despite its location on a main road it was not noisy, well maintained, appointed and clean. Food served was of the highest standard, well cooked, well served and hot. We enjoyed both dinner and breakfast. The vegetarian breakfast was the best I have had anywhere. I cannot fault this hotel, the staff, rooms and food are amazing. We are looking forward to another visit next month.

We stayed at the The Star Hotel in October 2021 and again in Feb 2023 and nothing much has changed Good points Location is excellent Breakfast is really good Bed was really comfy and lovely clean sheets that smelled fresh £6 to park for a day in the centre of Southampton is excellent The team that we encountered for breakfast and the bar were great Ok points The room was cleanish on the surface but the decor needed attention also dust and dirt in all the corners Bar was open drinks were a good price £8.70 for a large wine and a pint Bad Points The bathroom looked ok on the surface but was actually dirty with manky hair on the floor , the fixtures are chipped , peeling and tired and the toilet roll holder kept on dropping on the floor and the ceiling had peeling paint and mould all over it . Wi-Fi rubbish I did mention it on the first night at reception but it didn’t improve over the two nights we stayed Saturday morning we were woken up with building work near our room and right outside my mums room never mentioned when we checked in. £50 deposit for damages , in my opinion nothing in the room is worth £50 so why charge ??? When I asked when it would refunded I was told up to 5 days Bad smell in the corridor to our rooms Heat in the hotel is phenomenal and in our room we couldn’t turn the radiator down as it was enclosed and was on all night We paid £300 for two rooms for two nights , it’s a lot of money for a bed and a breakfast not so sure we would stay again

This hotel is a haven of luxury and comfort. The value for money was unbelievable. I had booked a single room but was kindly upgraded to a double. The room was stylish and comfortable. I was particularly impressed with the attention to detail. A nespresso machine, tea pigs tea and a bespoke coffee and chocolate pairing selection. There was complimentary water (still and sparkling) and beer! There was even fresh milk. I have stayed in many 5 star hotels and had to argue with staff to get fresh milk to my room. The bed was very comfortable. The bathroom had lovely shampoo and shower gel. Breakfast was delicious and there was an excellent selection. Coffee was great. The staff we welcoming and nothing was a problem. If you need somewhere to stay in Southampton this is the place! I wouldn't stay anywhere else.

I had a lovely experience, the house was nice and clean, amenities were great. My stay was long term and the bed was really comfortable, staff were absolutely lovely. It was nice to have somewhere to stay that felt homely, I was very comfortable and felt like I had a home from home

This review is for an overnight stay of 4 travelers (DH, DS, DBIL, and myself). We arrived early in the morning after disembarking on a 10 day cruise. We were greeted by Joe, who was most helpful and welcoming. We spent the day on a walking excursion and returned back to the hotel around 3 pm. Our chilled rooms were a welcome upon returning with temperatures reaching into the low 90s. We again were we greeted by Joe in the morning to take our breakfast order, call for a taxi, and brought our luggage down to the lobby for us. WOW, that’s great service! The hotel is small (only 10 rooms), with no elevator, and air conditioning only in the rooms. There is a lovely bar and delicious restaurant in this quaint boutique. With charming accommodations, wonderful service - thank you, Joe, convenient location we would recommend Ennios Boutique for unique stay.

Best hotel I have stayed in The room Deluxe Marina View Room Really big room and nice comfortable bed Walk in shower with all Early evening a knock on the door asked if I wanted a turn down service Free gin and sherry Really good night sleep The staff Excellent very professional and helpful and if there was anything I needed they shorted it like a free transfer to my cruise the next morning

Wow this place is exceptional! Extra touches, they really have thought of everything, gave us an upgrade too. Can’t thank staff enough who clearly live where they work and are extremely proud… such a pleasure to stay here. Didn’t want to leave! Late check out was a pleasant surprise. You’re doing amazing! Standing out from the crowd!

No.4 Carlton is a beautifully restored heritage building in Southampton. The location is just north of the city so it’s very quiet yet only a 10 minute walk to town. The room was a good size and included a fridge, daily continental breakfast and a very comfortable bed. Whilst there is no elevator, the staff were happy to take luggage upstairs to the room. A big thank you to Carol who was also very attentive and helpful.

4 of us visited on 24th Sept. Busy Saturday night, lots of birthday bookings (including mine). Starters were very tasty, between us we ordered sesame chicken strips, buffalo wings (which looked they came from an ostrich!), olives and hummus and a side of halloumi fries. All were beautifully cooked and very tasty. Mains ordered were the chicken and rib combo which hubby said was very tasty but the ribs were a little dry, son's girlfriend ordered the fish & chips which she declared to be delicious and then my son and I had the fillet steak. Steaks were absolutely incredible! The sear on them was amazing and even though rare they were perfectly rested with not a drop of blood on the plate, texture was like butter and flavour was incredible. Almost salivating just thinking back on them! Waiting staff did an incredible job on a busy night and we all look forward to a return visit hopefully in the near future. Highly recommend 👌