Hotels in Swindon

"The Holiday Inn Express in Swindon was a lovely surprise! It was spotlessly clean. The bed was very comfortable and the room had everything we needed. The breakfast was excellent. Every member of staff we encountered was very helpful and friendly. The absolute bonus was the very reasonable price. There is not one negative for me!"

"I booked this hotel for two nights so my child could enjoy the swimming pool, but unfortunately, it was closed for upgrades. This was not mentioned when booking, and we only found out at check-in, which left my child very disappointed. The real highlight of this hotel is the staff. From reception to the restaurant team and cleaners, everyone was professional, hardworking, and genuinely kind. Their service was some of the best I’ve experienced in the UK, and they really do their best to make guests feel welcome and comfortable. The downside is the building itself, which is very dated. The rooms are squeaky, the doors and hallways are worn, and there’s no elevator. I saw several guests struggling with heavy luggage on the stairs, so if you have large bags, I’d strongly recommend requesting a ground floor room. That said, the building itself is outdated and badly in need of renovations. Doors have chipped paint, the hallway lighting is old, the sauna and changing rooms are poorly designed, and the gym has very limited space and equipment. Compared to other hotels in Swindon, this one feels extremely dated. Overall, my experience was good thanks to the wonderful staff and their service. I would consider staying here again, but for better value, there are other hotels nearby with larger rooms, elevators, modern facilities, and a better breakfast and restaurant experience. I truly hope Holiday Inn Swindon invests in a full upgrade of the building and facilities—partial, low-quality renovations (like the bathrooms) won’t be enough."

"The hotel was well located as we visited friends in nearby Wootton Basset - reception was courteous and efficient in our check in… we asked for a room way from the lifts and this request was delivered. The room was spacious and the bed very comfortable. Air conditioning worked perfectly given it’s been a very hot few days! Breakfast the following morning had plenty choices and tables were clean and cleared up quickly. Staff in restaurant were very efficient and courteous. Express check- in was good too. Overall a great stay and serves us well."

"Standardized quality as a well-known chain hotel brand. Spacious room, hot shower, free hot drink machine and free microwave oven available at lobby, free delicious cooked breakfast."

"My family and I stayed in 2 rooms which inc a dinner package. We had a very warm lovely welcome by the receptionist who was extremely helpful. Our room was not as clean as we would have expected which was a shame but it was nice to have a room with 2 double beds. The handle on one of the bathroom doors was faulty so we had to leave it open when using the bathroom. We had booked the dinner package and booked our table in advance for 7pm. I understand that they were quite busy that evening but unfortunately we still didn't get our food order taken until 8pm. The kids got their meals soon after but the adult main meals didn't arrive until 9pm. It was a long time for us to wait when our children were getting restless and tired. We also by that point felt it was too late to eat and didn't finish our meals. We did speak to the manager and eventually they did compensate for the long wait so we appreciated that. Breakfast was brilliant lots of choice and good timings for breakfast. The swimming area needs a bit of a refurb. Even though there is lots of space it just needs a bit of TLC and a refresh. Other than the few items mentioned we still had a lovely stay with family The receptionists were exceptional and every understanding. They even spoke to us the following day to apologise about the issue with the dinner. We wouldn't let it stop us from staying there again."

"The employees were absolutely lovely and very accommodating, the rooms were nice and spacious and there was no noise. The internet was OK, sometimes a bit spotty and the AC sometimes didn’t work in the afternoon. There was no fridge in my room either to store any food, but aside from that it was excellent!"

"This hotel has got high standards on cleanliness and service consistently. On a bitterly cold weekend the room was warm throughout. In fact very comfortable bed and no need for extra blanket. 2 small issues. The pillows were a bit lumpy but fine and the restarant did not serve evening meals to our liking but overall outstanding !!! Cannot wait to return."

"This property is in the heart of downtown Swindon. A Salvation Army shares the building so there were always people hangin out in front. Never felt unsafe, just a bit seedy. Great location in the heart of downtown. Easy to walk to shopping and restaurants. Room was clean and did the job. Can't really complain for the price."

"New hotel in the center of Swindon, very convenient, there is already a bar opposite, there are many shopping malls on the street of the town, the hotel is clean, the receptionist is very polite, and I will choose again next time I go to this town."

"The hotel location is good. Quite quick and convenient for checking in the hotel. However, the room was outdated with old carpet. The air condition was very old and so loud."