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8.4/10
Very Good
MMichela PaganelliWonderful location and friendly staff; however, the way the property is maintained leaves a lot to be desired.
First of all, cleanliness is quite poor. In one room we found mold inside the window frames; in another, a broken window pane; and there were numerous cobwebs throughout the house.
The bathtubs are potentially dangerous due to the height difference between the floors, and the bathroom fixtures also show clear signs of age.
The hairdryer is frankly ridiculous—it looks at least 30 years old.
The food is underwhelming and nothing special; I would not recommend dining on site. We had high expectations, but they were all disappointed, and even the breakfast was not enjoyable.
Our only thanks go to the staff, who were always attentive and helpful.
GGuest UserALCON,
I was very happy with my stay, during check- in staff was very friendly and answered all my questions. The room was very clean and nice only small problem is that rooms are not set up for the powering up of cell-phones, Recommend the desk provide attachments so that tourist can keep there phones powered up. During my 12 days stayed at four other similiar locations, your facility was the only one without adapters for cell phone charge.
Your food downstairs was great especially enjoyed the fish and chips. All in all a great stay I will DE finitely be returning very much enjoyed my stay with you,
GGuest UserThe hotel was well located as we visited friends in nearby Wootton Basset - reception was courteous and efficient in our check in… we asked for a room way from the lifts and this request was delivered.
The room was spacious and the bed very comfortable. Air conditioning worked perfectly given it’s been a very hot few days!
Breakfast the following morning had plenty choices and tables were clean and cleared up quickly. Staff in restaurant were very efficient and courteous. Express check- in was good too. Overall a great stay and serves us well.
GGuest UserUsed before and will definitely use again, super smooth check in and great comfortable rooms.
The swimming pool is a massive bonus, very friendly staff, they are a real credit to the Hotel brand.
GGuest UserThis hotel has got high standards on cleanliness and service consistently. On a bitterly cold weekend the room was warm throughout. In fact very comfortable bed and no need for extra blanket. 2 small issues. The pillows were a bit lumpy but fine and the restarant did not serve evening meals to our liking but overall outstanding !!! Cannot wait to return.
GGuest UserOverall every worth for the price but the lack of a table or kettle makes it a bit annoying. Otherwise strongly recommend. Awesome staff and great breakfast options. Anyone who needs halal may not have alot of meat options though.
GGuest UserThe location was good with good restaurants near by. The room was neat and clean, but was so compact. The breakfast was nice, but there wasn't much option, but good for the price.