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They tried to charge me for early check in when I was about 2 hours early (arrived around 12pm instead of 2pm) The bedsheets had visible stains on it and the mattress was slanted. There was no aircon unlike advertised. However there is a fan. I had two pillows but no blankets. WiFi was very very slow. However, the owners were friendly and there was a sense of community.

Pay attention to the cleanliness of the bed linen

Luckily we were only here for one night. The first impression of the hotel was good. The reception area was clean and airy and the breakfast area looked lovely, especially as part of it is out in the open ( I later found out that this is where the smokers sit, so had to have breakfast inside). Our room was right next to the train station, and while the trains did not disturb us the announcements did. Our room also overlooked the pool and main road. The bedding in our room was grubby and so were the towels, my towel looked as though someone had used it to wipe their dirty feet on. We had no hanging space or cupboard, just 2 coat hangers to put our clothes on.

Pengalaman pertama nginep di sini bareng keluarga. Plusnya hotel lumayan bersih dan wangi,lokasi hotel strategis sayang kenyamanan kita terganggu suara bising kendaraan kedengaran sampe kamar,ada lift sangat membantu,ac cukup dingin,shower berfungsi,ada ruangan sendiri utk yg merokok. Minusnya fasiltas kamar mandi amenities gak ada,gantungan handuk juga gak ada,bed geser2 terus karena bawah masih bungkus plastik,dispenser gak ada saran minimal tiap lantai ada 1 lah.

I booked 1night stay with breakfast but the next day morning when we go to the restaurant it was closed! I ask the front office if the breakfast was closed then he said it’s open. The he call the Chef. Then we ask where is the breakfast. The Chef give us option nasi goreng or mike goreng. I was expecting buffet breakfast. Not just nasi goreng. Then we ask why. The Chef said they prepare buffet if the guest more than 10. No wonder why nobody stay in this hotel. The service is bad. I ask for coffee and it arrive without milk. Hotel without milk? But I saw the security get his coffee and it’s with milk. What kind of service is this. They cannot provide milk to their guest. My friend ask for iced tea. The Chef said no ice in the hotel. Hotel without ice???? Meaning this hotel no freezer? The container for sugar is very dirty. We complain to the receptionist but he never comeback to us if they can give milk. Then we saw another staff she said she is the admin. We ask for duty manager but she said no duty manager also. What kind of hotel is this no duty manager? No wonder this hotel like this. Nobody managing the staff. After 45mins the milk served to us after I finished my coffee. And the milk looks like they spit on it. Will definitely not stay in this hotel anymore in the future and definitely will not recommend this hotel. We stay in 4different hotel with this trip from jogja. We stay in cheap hostel to expensive hotel. But this hotel has the worst service.

The guest house is new, clean and all the rooms smell good. It's very good in the room but the minus is the place on the roadside and it's difficult to park the car. The room is not so sound that cars, drones and ambulance sounds very loud in my room 308.kamar Next to my noise is like moving a mattress Because it is struck with the wall of my room. And was disturbed again when in the morning around 06.30 around Pesona Guest House there is such a loud dangdutan music. So in conclusion, the room and facilities are very good but the noise outside makes me unable to sleep .. and thank you for sending BF Maryam bread and hot tea. Maybe in the future, it can be given a kind of silence so that guests who want to rest after a day can rest without noise outside. Thank you for the charming guest house 🙏