Find the Cheap Uggiate-Trevano Hotels

We came for a relaxing and unique experience on our last day of holidays and got the exact opposite. This place lacks hospitality. The staff and management don't know how to handle situations and they make mistakes and omit information. They will try to overcharge you for many things. The quality is substandard. When we arrived we asked for room service but were told they are very busy and so this will take more than an hour and that to make it easier we should come to the restaurant instead. So we do and when we get there the waiter tells us arrogantly that for this time they will allow us to order something from the room service menu - as if they were doing us a favour. Then the spa - you can only use the spa 4 hours consecutively (this is omitted from their website). When I received the confirmation of my booking and they sent a message specifying that this needed to be consecutively, we asked if it was possible to do 2 hours one day and 2 hours the next but were straight away declined. We thought about getting massages but they only do it in the afternoon so they said they could do it during our 4 hour spa time or the next day in the afternoon. As we had only booked for one night we said we would think about it and possibly pay extra to pay for the spa the next day so that we could get the massages. However, when we entered the spa, that's when they decided to tell us that they have closed their sauna and hammam for COVID reasons so only the pools are open. When you point it out to them, they say that in the website, it is written ”following the Italian decree” but the decree says you can keep open sauna and hammam as long as you do it under reservation and you clean it. So they specifically omit information to lure customers. The spa manager approached us after we spoke to the receptionist and offered us one free cup of Himalayan salts scrub used in the hammam to probably ”calm us” which we thought ridiculous and not sure how to take that. When we left the spa and spoke to the receptionist again, they reminded us that they gave us some salts - I was dumbfounded. We obviously did not pay for an extra spa day or the massages. As for the pools, they are not that ”interesting”. They have the usual jets but the pressure isn't that great and the whirlpool was not hot enough. Their walking cold to hot pool was neither cold enough or hot enough. The atmosphere is like being in a normal hotel swimming pool. The Quercus restaurant was fraud. I have eaten in many fine dining but we paid 230 euros for 2 people that left a bad taste instead of blissful happiness. We went early for an aperitivo - we ordered an over priced glass of their bubbles and the accompaning food arrived 20 minutes after we finished drinking the wine. For dinner, you can order a la carte (recommended) or they have set menus that you don't know what you're getting because it's the chef who comes up with it based on (what we thought) our tastes. We went for their 7 course men

I did extensive research on hotels, resorts, B&Bs, and boutique hotels in the Lake Como area. We wanted great views, but an intimate environment. We also want ”value” for the funds we allocate for our vacation. From the time we arrived, we were made to feel very welcome in this gorgeous beautifully modern boutique B&B. This is a family-run operation and the people are very kind and welcoming. Everyone working there is multi-lingual, and we had no problems whatsoever communicating. Jonas checked us in, helped us with our bags, and kindly gave us a brief tour. The staff is professional, friendly, and helpful, but respects their guests' privacy. There are six suites and all of them have wonderful views of Lake Como. The pictures are accurate. They are simply spectacular. There is a very nice bed, comfortable with a firm mattress (I am picky about having a firm mattress.) It is nicely furnished with comfortable chairs to soak in the amazing views. The closets are spacious and provide ample room to place your luggage, unpack, and items such as extra pillows. The mini-fridge is stocked with food and beverages for purchase at reasonable rates (especially for mini-bars) and there is room for a few of your own favorite beverages if they do not have your brand of choice. The breakfasts are excellent. They have delicious pastries, fruit, cheese, and various cold cuts. They also will make cooked-to-order fresh eggs, which were done perfectly. Italians love their coffee, and B&B Vista Lago has high-end cappuccino machines for guests who want lattes, espressos regular coffees, etc. With only six apartments/suites. it is a more intimate experience. The B&B sits high on a hill with breathtaking views of the lake. The location is fantastic as it provides easy access to restaurants, the lake, shops, and any activities one may choose to partake in. It is also very secure. They have a security gate that closes each evening until morning, and guests each are provided a remote control for the gate (in case they are returning from a late dinner). The entire common area (as well as the rooms) is kept very clean and fresh. The value here is top-notch. If you are looking for great views, kind and gracious hosts, and a more intimate smaller boutique hotel or B&B feel, Vista Lago is highly recommended. We will certainly be returning.

My third visit and loving it. Great hospitality with friendly staff, nice rooms and tucked in a plush quiet location surrounded by trees and birds chirping in the morning. Very good breakfast. Beats Ibis & Novotel Malpensa anytime.