Hotels in Puerto Vallarta

"Check in was perfect, I was given a upgraded junior suite overlooking the garden and pool. Staff was welcoming and helpful. Food was good service excellent. I like that the hotel still has some Mexican charm vs being updated to conform with the modern polished look. Room was very comfortable, ac worked exceptionally well. Everything about the hotel was up to standard, can’t say enough about it. Highly recommended."

"Overall, the place was very good. I loved that it included breakfast, but it needs more variety. The pool is great for relaxing after a day and the prices seemed very affordable. I recommend it!!!!"

"The location is close to the airport, slightly far from the beach, the hotel has a swimming pool, breakfast is average, there is a supermarket opposite, the rooms are big and clean, the only drawback is to go to the living area or the beach, very cost-effective"

"Our room was 2 feet from the elevator in the main lobby! We can hear every single person talking and walking by our door as well as kids screaming because the ice cream shop was 15 feet away. The amount of pressure they are putting on every single guest to go and attend the timeshare promotion is unbelievable. If you attend, usually they give you some decent gifts. We get a $200 voucher to spend on the food and drinks. Most of the time they didn't want to take vouchers, or you had to spend the whole $50 at once because the rule was not money back. So if we spend $30 or $40 we have to give them $50. The food was everything but good. The promotional taco dinner was disgusting, with dry fish, beef with no flavor, and dry and overcooked chicken. And they didn't accept vouchers. I went back home with an unused $50 voucher in my pocket because I couldn't use it. Ramon and Martin from the front desk were the nicest, warmest, and friendliest people I ever met. All the servers and workers are very hard-working people."

"The hotel room was spacious, the price was cheap, and it was nice that I could connect my phone to the TV and watch TV. The view was just okay."

"Tiene una excelente ubicación, trato muy amable y muy limpio, sus camas muy cómodas, sólo les recomendaría ampliar un poco más la variedad en el bufet."

"Our stay has been an invitation to come back and come back, starting with customer service. A first class service from the person who receives you at the hotel and opens the door of the car where you arrive, the people who kindly attend you at the reception with a smile and an authentic sense of service, the porters who go out of their way to ask you for a taxi and help you load what you bring without being asked, and anyone who works in the hotel in the reception area is undoubtedly there to serve you with the best service disposition. Also in the pool area, and restaurants. The impeccable place, with an architectural beauty. Its spaciousness and distribution of both the hotel and the rooms welcome you. The fact of being an open place allows us to feel the weather, and the wind that blows is a very pleasant sensation. The decoration of the place is warm and tasteful, giving us a feeling of being ”at home”. The location of the place gives rise to going for a walk to the Marina, both day and night, with complete security, and all the places we went are very close, 5, 10, 15 minutes by car: Walmart, Shopping Centers , Malecon, Downtown, Restaurants, Maritime Terminal. The access to the beach is a delight, with unbeatable views of the sunset. We enjoy the extra activities that the stay at the hotel includes, and the fact that they are not invasive to our moments of being. The food is very good, and although the price is a bit high, it is worth staying **** at the hotel to eat. I want to close by congratulating the Customer Service program that the hotel has, since it is surely an administration that takes its time to train all the people who work there in this area. Customer service makes the difference in an experience, and that is what we look for when going on vacation, living pleasant and memorable experiences. Congratulations for your excellent service to all the people who work at Club Regina Puerto Vallarta!"

"Service was above grade. We had to change rooms because our first room had a smelly bathroom, otherwise fine. Food and margaritas were great. Location is excellent and close to a major grocery store."

"This is my fourth stay at Hotel Mio. I love the warm and friendly staff. They're always friendly and helpful. The morning breakfast buffet was awesome. Worth every penny. Roof top pool and bar is always nice."

"Very nice hotel the top of the hills in Conchas Chinas. Staff is very friendly and the hotel is quite clean and maintained. Great view of the sea with very comfortable beds and a nice hotel restaurant."