Hotels in Pasay

"Subject: Feedback on Staff Training and Late Check-out Protocol We are frequent Savoy guests. Our check-in was excellent (paid early check-in at 7:00 AM, room upgrade, and confirmed late check-out until 3:00 PM by Vanie). However, on the day of departure, we were repeatedly called at 12:00 PM and 2:00 PM by a different front desk officer, who disputed the confirmed 3:00 PM check-out time. This staff member demonstrated a severe lack of coordination, empathy, and professionalism, attempting to bargain and failing to honor a promise made by a colleague due to a system oversight. Recommendation: Staff require urgent refresher training on communication, coordination, and emotional intelligence. Minor Feedback: The lobby scent is still bothersome and does not mask the surrounding drainage odor. Please consider a clean, refreshing scent like peppermint or eucalyptus."

"The concierge was very helpful. I had an online class at 230 pm (check-in was 2 pm). They ensured I had access to my room amid the crowd waiting for their rooms at the lobby. The room has a small kitchen with a microwave oven! The hotel must change the ceramic tiles in the hallway, though. A handful are broken."

"I purchased this hotel room for my sister-in-law who had a next day flight and it was amazing. You call them to get picked up at the airport and they offer drop-off service too. The van used to bring you is a fancy Benz. Overall, a great experience!!! P.S. My 6-year old nephew said it looks like the hotel is made of gold🤭"

"The location is accessible to and fro the airport with grab or taxi fare ranging from 200 to 300 pesos subject time of booking and passenger surge."

"The Hotel was placed a small distance from the Naia T3 airport. You can get there by using the Runway Manila bridge. A good 5 mins walk. Staff were very polite, helpful and all smiles. The gym was clean and equipments looked new. The pool was clean, and the drink was delish. Kudos to the bartender!"

"Hotel staff was friendly. They let me leave my bags with the front desk after check out while I went out to explore the local area. They also lent me an umbrella."

"I recently stayed at Lime Hotel Manila and booked the Deluxe Twin room with a Seascape View. Overall, it was a pleasant experience and I would definitely recommend this hotel to others. The cleanliness of the room was impressive—the linens were fresh, the bathroom was spotless, and everything felt well-maintained. The location is another major highlight, with easy access to nearby attractions and great views of Manila Bay, especially from the seascape-facing rooms. However, there is room for improvement in terms of staff service. While the team was generally polite, I felt the service could be more engaging and welcoming. A little more warmth and attentiveness would have enhanced the overall guest experience. Despite that, Lime Hotel Manila offers great value, especially for travelers looking for clean, comfortable accommodations in a convenient location. The seascape view alone makes it worth considering."

"Rooms are standard quality, we liked the privacy despite being placed close to the buffet room. We actually enjoyed that we were assigned to the same floor as the buffet room so we can go there as early as it opens lol. This is our second time staying here and we really enjoyed the places around it. We needed to be near the SMX and it was below P100 for the grab fare. Plus, other restaurants were walking distance, like this mall with S&R in it, then to the other block we found an Orange Bucket restaurant with very good seafoods. Very nice experience!"

"We had a great stay! The whole transaction was seamless and self check-in was very easy. The host is very responsive – when we encountered an issue with the internet (which we needed for work), someone was immediately sent to fix it. Really appreciated the quick action and communication. We enjoyed our stay and would definitely recommend this place. In the future, this will always be one of our top choices when we’re back in the area!"

"I had a wonderful stay. The place gives a homey vibe, and the staff were so accomadating and friendly as well.They offered breakfast and you will also get entertained by their resident cats😺. I would love to recommend this place to my friends to stay at as it is so accessible to the airport."