Find the Cheap Lansing Hotels

Older hotel, large room, high cost performance

Hotel breakfast is very good! Because the hotel is surrounded by golf courses and the environment is very good, the hotel has a parking lot. It's just a little remote. If you don't have a car, you can only take a taxi. There are only a few places around the eye that can be seen around, what other business or what? nothing.

We chose to be a Hilton Honors as we travel a lot, we booked a room inclusive of breakfast, upon checking in, we were not welcome as a member and breakfast was not discussed, we asked where the breakfast gonna be served, we directed to the location, in the next day we are ready to take breakfast, the staff in the restaurant seems confused, I mentioned that I booked a room with breakfast included, staff told us to go back to the reception to get a voucher, receptionist told me that they do not sell a room with breakfast included, she liked to argue thinking that I am telling a lie so I presented the booking confirmation and mentioned that I booked through Hilton website, so finally she gave me a voucher for 2 adults so I said how about my 2 kids are they not gonna eat?! In the website kids under 5 is free breakfast, then again she argued with me. I felt like im not staying in hilton brand hotel. My point is, this is not my problem that's the company problem, the website is not telling the right information, the hotel is under renovation, their main dining restaurant is a la Carte service not a buffet etc. Staffs are not pleasant, rude, reception staffs are not warm and welcome not supposed to work in the front. Valet people is not too bad, no complain. Hotel is currently renovating that's why it's clean but I don't recommend this hotel. Expensive room rate with breakfast inclusive if you just gonna get a la carte service with just 2 eggs and hard sausage. So no, not to this hotel, I'm not coming back.

Clean room and a very comfortable atmosphere, breakfast was great. Shower pressure has been reduced to a trickle so be prepared to stay in the shower for a while.

The facilities are complete but the old ones are old. It is very convenient to have breakfast, so you don't have to go out to find it, especially for people who don't have a car for the time being. There is a swimming pool on the first floor, which is generally used by no one. It is a decoration, there are places around, there will be a lot of old and beautiful chat.

This is an okay Courtyard but needs some attention. We were given rooms just off the second floor just off the restaurant and were directed the fastest route to the room. But we weren’t told that the room was located on the complete opposite side of the property from the elevator, meaning that we had a good hike ahead of us since the property is U-shaped on the second floor. Also, breakfast was good but the dining room tables were all dirty although the room was not crowded.

This is the cleanest and kindest hotel I've ever stayed in. I saw people cleaning walls, doors and elevators daily. Every single employee was kind and welcoming and it was genuine. These people weren't going through the motions....they meant it. Unfortunately, this isn't commonplace anymore, so it was so refreshing! The breakfast had a lot to offer, both hot and grab and go. The breakfast area was constantly being checked and cleaned. This hotel is within walking distance of the campus which was good for my son's tennis camp. THE EMPLOYEES MAKE THIS PLACE SPECIAL!!

First of all, this was a very clean hotel, from the lobby and breakfast areas to hallways to our room. Check-in was efficient. Issue #1: TOWELS Hotels know how long your stay will be, so not sure why for a 3-night stay, we were issued two bath towels and two wash cloths for this length of time, especially knowing that housekeeping is limited. With the price we pay for hotel rooms, we prefer fresh towels every day. We had not been told at check-in that if we wanted housekeeping, we needed to let desk know by the prior evening. We actually did not want housekeeping, but we did want an adequate supply of towels for our stay. We used the first set of towels that night, stopped at the desk the following morning after breakfast and asked for the supply we would need for the entire stay. The receptionist was kind, but explained they didn't have enough (new supply in dryer) but they would bring to the room later in day when supply replenished. Of course no towels showed up by evening, so down to the desk we went. Managed to get supply for that evening, but no more. We had to repeat the process the following morning just to get enough for the final night. Probably spent about 45 minutes total during our stay waiting for towels, finding out when they might be available, etc. A total waste of time and could easily have been prevented if this hotel had a ready supply of towels for guests. #2 UNPROFESSIONAL ATTIRE OF DESK AGENTS Upon check-out on a weekday morning after 9am, went to front desk for hard copy of receipt. No one there for several minutes. The phone started ringing, went on for a few minutes. Finally some young woman dashes from the breakfast area to the desk, signals to someone in the back room that we are at the desk, and then answers the phone. The young man who came out of the back area to help us was wearing sweatpants and a t-shirt. We assumed he was staff and he indeed did check us out. Front desk people are your most visible staff members and looking like you just woke up is not the image this Hilton hotel should be projecting. Front desk also needs to be staffed so that guests are not waiting around for someone to come for minutes on end. Final note: All staff members were courteous and pleasant.