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We stayed for two nights in a first floor room. We picked the motel as they accepted dogs ($75/night for a dog). They also charged a $150 deposit that you don't get back without a delay. We were not satisfied. We stayed in room #105. It had a bad odor from the floors, sink and bathroom. There were only enough towels for one person and only one bar of soap. There was no blanket on the bed...only a bedspread that was synthetic and too hot and a sheet. The room was obviously old and had a bad odor. The bed was comfortable but small. We requested a blanket and were given one with a large stain in the middle so we had to have another provided. There were no amenities such as you usually find in other motels. The soap provided was in dispensers on the wall in the shower (all were either empty or almost so) which made washing anywhere but in the shower difficult. They advertised morning breakfast. We found primarily cold cereal, bagels that had to be heated and not much else...certainly not what we expected. We were provided with only one roll of toilet paper and had to go to the front desk to get another. The front desk does not answer the phone at night as it's always busy. The alley behind our room was busy with cars and people most of the night and is the entrance and exit for a fast food place adjacent to the motel. The hallway smelled of dog urine near our door. The lobby looks nice but if the room we were in is an example of other rooms, they do not reflect what you see when you walk into the lobby. Two nights in a row, we had people throwing balls for their dogs right at our bedroom window...at midnight...causing our dog to begin barking. I'm typing this just after arriving home after our visit. I would not recommend this motel at all.

The location is better, parking is convenient, and the surrounding life is also more convenient, especially not far from the large Aotelai Shopping Center, which can be described as a shopping paradise. Wi-Fi is automatically connected, and the network speed is also OK. There is no elevator, which is the most inconvenient place to carry luggage. In addition, the room does not provide free bottled water.

The location of the hotel is not easy to find, we have been around for a long time to find. Breakfast is Starbucks downstairs, you can order coffee, juice, burgers, etc., delicious! Not far from the hotel, the newest outlets in San Francisco are just ten minutes drive away. There are also restaurants around the hotel for easy dining. The reception desk was a black boy. It was not friendly, and the deposit was deducted. The deduction of the room rate was not in line with the amount I booked. After receiving the bank message, I specially left enough time for check-out to check with them. Billing and booking information. Finally, the deposit is refunded, and the price is the same as that at the time of booking. I still have to pay more attention to it, otherwise I will find it more troublesome after returning to China.

Friendly

I was in town for work (used to live in the Bay Area in SF) but never stayed in a hotel in the far East Bay. This was close to my office and had remodeled rooms. Overall my stay was good. The bathroom had longer counters and good lighting. The shower was nice. I don't love Marriott's product line for their Marriott branded hotels, but they had products, hair dryer, iron (no ironing board, which was weird). The bed was fine. Had a tv with netflix etc. Overall it was a decent stay. The staff at the front desk was extremely nice and helpful. I booked a corporate rate which included a shuttle service, but the shuttle no longer runs, which is very misleading as it was tough to get an Uber (took over 20 minutes and made me late for both a covid test and my first meeting in the office). That needs to be adjusted. There's a nice bar in the lobby and a little store by the check in with other necessities if you need them. Overall this was an average Marriott stay.

It was a nice location and service was up to par it has a nice pool and balcony in the room which was real convenient.i would for sure stay there again.

My stay was great. I actually called the morning of my arrival because I wanted early check in (early check in cost applied and based on availability) because I was attending a conference at a nearby church. I was able to check in early and drop off my suitcase in my room. Also upon check in, they put my room on the quieter side of the hotel and also had a few extra foam pillows for me. I had put this note in the comments on my reservation. The room was clean. I could see the vacuum marks on the sofa (which tells me they vacuum that after every guest). The bed was super comfortable as all Hilton beds are. Shower was hot. I did not hear any noise from the freeway. I had no noise complaints. Everything was in working order. I needed a few papers printed out and I was not able to connect my laptop to the printer (company security on my laptop), Crystal (Front Office Manager) was able to print them out for me. I had a few meals at the hotel (menu pictured as of 1.21.23). Dinner: I had the chicken Cesar salad with beef barley soup, both were good.I think the chicken to salad ratio is off (probably can use adjustment to also save on food waste). Barley soup was good. The soup came with crackers. No bread came with the salad or soup. Breakfast: I had two scrambled eggs with fruit and bacon. To be honest, I think I accidentally ordered from the kids menu. 🤦🏽‍♀️. It was a perfect amount for me. I added avocado to my order as well. The fruit was fresh and did not look old (which was great). Parking: plenty of parking including some Electric Vehicle charging. The lots is shared with the Club next door. No issues with parking (break-ins, etc.). Overall the staff was great and ready to help. Food was good. Room was comfortable and relaxing. Thank you to the lady who checked me in and the gentlemen I spoke to over the phone. Everyone I encountered were great.

I am just finishing up a 6 night stay at AC Pleasanton and it was excellent. Great work to Jason and all the front desk staff that worked hard to make my stay great, even during this difficult Covid times! Rooms were well appointed, clean and staff were very helpful. Good work and I will be back for sure!