Facilities: A brand new hotel with complete facilities, all new, and more modern than many 20/30 year old hotels in the United States.
Hygiene: Clean and tidy.
Service: A newly opened hotel, the entire front desk is also very enthusiastic, working quickly, and the check-in experience is very good.
Location is near BART, mall and restaurants. Room is spacious. Provided information were not clear, were told on email before arrival that daily cleaning service will be provided but we’ve been out on the first day and came back without cleaning done. Asked and was told rooms will be clean every other day. The room we were given got a clotted shower drainage, told the reception to fix it but nobody did anything not after 2 days of reminders. We were not offered a change of room either because the hotel was fully booked. The deposit they held on my credit card was still not released, hope it will be done soon.
The hotel's facilities are OK, there is a swimming pool and fitness facilities.
You can take the 14th walk to San Francisco Premium Outlets, just a few stops. There is a Ross. BART station opposite Outlets. You can also walk a little farther.
Walking distance can take 3 road to the Mall near the West Dublin/Presanton BART station, there are Macy's, JCPENNY, Apple and so on.
It is recommended to watch the BUS interval on www.wheelsbus.com , and prepare the Clipper card on the BAR station or APP.
Although the lighting is good, the air convection is not enough.