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I had 3 rooms (1 two bedroom suite and 2 studios) booked for myself and my husband, my son, and my daughter, her husband and 3 kids. Unfortunately, we were here to attend a memorial service for my brother, but our stay here has been very good, largely due to the excellent service we have received. I am particularly picky about noisy rooms, so I called ahead and spoke with a very nice gentleman, requesting that he place us in a top floor room (I hate listening to people stomping around overhead), in a quiet room away from elevators and preferably, at the end of a hallway. For the other two rooms for my family, they are not so particular. I also requested early check in. He politely noted my requests. As a follow up, I used the chat option when checking in online and reiterated these requests. The same kind gentleman responded and promised to do his best to make it happen. Upon landing, we called from the airport to see if any of the rooms were available, and we were able to get into the two bedroom by about 1:00, and the other became ready as we were standing at the front desk checking in! Our son arrived a day later for a quick 24 hr stay, and as requested, we were able to pick up his key at 10:30am before picking him up at the airport. They made every single thing I had asked for happen! The check in process was quick and efficient. We liked having the extra space their suites offered, with a nice sectional in the living room area, and nice work space. The rooms could use a bit of updating in some areas, and there were rather large gaps under the entry door, but the hallways appeared to have relatively new carpeting. The complimentary hot and cold breakfast options were good. We were greeted every time we returned to the hotel. The staff were so outstanding that it was easy to overlook the other things. We have stayed twice before at the Courtyard that shares the parking lot, and liked this property much better in terms of space, comfort and customer service. Thank you for taking such good care to meet our needs.

Check-in was easy & efficient. The room was a decent size with a sitting area. The bed was very comfortable and had non-feather pillow options--great for allergy sufferers. Each nightstand had power outlets--perfect for two people charging devices at bedside. The bathroom had a large shower (only) with no mold--good job, housekeeping! The water pressure was decent. The sink was just outside the bathroom. The countertop magnifying mirror was a nice touch, unfortunately, the space was so dimly lit it was difficult to see for shaving or makeup. C'mon, Marriott, spring for brighter bulbs. There was an iron, ironing board, and hair dryer in the closet, and the room had a coffee maker and mini fridge. The hotel has a bar. Parking was free in the hotel's large, open-air parking lot. I might stay here again if I'm in the area.

Overall it's okay, there are relatively few staff and you need to take care of yourself. But the space is very large.

The service here was great as always. They made us feel welcome and comfortable. Staff kept the place very clean and location was perfect for some holiday shopping.

I always try and book this place when staying in and around Roseville. The front desk staff are awesome, very nice and personable. Nice, clean rooms and in a nice safe location!

Stayed at this hotel in April 2022. I am a lifetime platinum elite with 850 nights and 10 plus years at platinum. Violation of Marriott own policies Front desk asked me to change my rate to qualify for suite upgrade to suite they had available at time of check in. In fact, Front desk supervisor Jason said they had a couple of cancellations and a suite was available. However I need to change my rate. This is a clear violation of Marriotts own published rules regarding complimentary upgrades for elites. Racist undertones I dialogued with these folks via two ways. The first was via chat on the app, and then the second was in person face to face dialogue. I’m unsure if it was the attitude I was getting or the refusal to identify themselves on the chat, but I was definitely getting the sense of ‘we don’t want you here’. In fact they offered to cancel my reservation while we were already checked in, in the room while I was chatting with them. Summary This hotel does not honor marriotts own policies and has significant racist undertones imho.

Hyatt Place Sacramento / Roseville was a great. Clean, comfortable and conveniently located. The staff was friendly and helpful to meet our every need. If we need to come back into town for another event, we definitely will want to stay at this Hyatt.

So for the price I didn't really care for this place. Right when I arrived at the counter with my mom the lady was rude and didn't make us feel welcome. I asked what the deposit was she told me and when I wentvto grab a few snack from the snack area she made a comment that was insinuating that I couldn't afford them...yes they were way over priced and expensive but that's not the piont. She profiled me.