While this was a very nice hotel, and the staff were very friendly, the cleaning service needs to step up their game.
There were 2 coffee mugs in the room as expected, but one was filthy with stuck on brown gunk in the mug. However, we didn't use either mug since there was only one regular coffee pack (instead of 2).
But the worst offender was the underwear left in the room from the previous occupant. Under the window, next to the couch. Kinda hidden, if casually looking in the room, but totally visible to someone that should have been cleaning the room.
Nice place to stay and very clean. Only thing is if you’re afraid or have a fear of elevators, this one here will absolutely scare you. Luckily there’s stairs down the hallway.
The service here was great as always. They made us feel welcome and comfortable. Staff kept the place very clean and location was perfect for some holiday shopping.