First of all, the environment is OK, relatively quiet, the nearby Plaza can be driven for a few minutes. Disadvantages, the facilities are old, even damaged, some rooms have a smell, accurately is damp moldy smell, concentrated in the living room, very affecting the accommodation experience. The SPA pool is very foamy and the disinfectant bleach tastes very strong and is not very good.
In short, if you want affordable suite space, it is OK. But after all, it's a penny, don't expect too much from here. If you want a good suite, choose some high-end hotels.
paper towels always great place to stay at price is always right they may not have a restaurant anymore but they have a convenience store icoffee everything open 24 hours
So 2 of my colleagues and myself, checked in on 1/3 for a company training for one week. The company paid for room, tax, parking and breakfast daily. I was asked for my card for incidentals (who even has incidentals anymore since everyone has a cellphone and a Netflix account, but I digress). My card was charged $1,000 for incidentals. Yes, you saw that correctly, $1,000. When I called down to the front desk, I was told it was a mistake and they apologized. They also comped my dinner for the evening. No worries, continued my week of training. I noticed however, at the end of the week, the $1,000 was still on my card. When I asked why, I was told by a different front desk agent that the hold was put on my card ”just in case my bosses card did not go through.” What? So if I was traveling on vacation, would they ask for my best friend's card ”just in case my card didn't go through?” Again, the apology, and EVENTUALLY the money was put back on my card. Fast forward to our 2nd week of training. This time, I called the hotel directly to express my displeasure with the previous week. I was assured that there would be no issues. And was told they had staff that was training. Myself and my same 2 colleagues check in again on 1/10. I give my card for incidentals. A $40 hold this time. Perfect! We are off to a great start. The stay went well. And no issues when checking out. Until today. There is a $20 and a $48 CHARGE, not a hold, to my card. I call the hotel, and was told the $48 was for parking and they have no idea what the $20 charge is for. What? So they did a credit for the $48, but said I need to call the bank for the $20. Marriott is normally my go-to for travel but i have never heard of this crazy policy of charging a guest's card ”just in case the company card declines.” Needless to say, I will be letting my company know about this. They should definitely find another hotel to put employees in when coming to town.
Very Good
106 reviews
4.2/5
Price from
CAD 200
per night
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Nice. We had a few minor few problems but two employes, Christy and Patty, stepped way up to take care of us, we couldn't had nicer and better people helping us than them. The only negative about is ”The Bistro” prices are way to high but you can walk a block either way from the hotel and there was great places to eat.
The rooms are spacious, had room to set up two work stations. House keeping was great and kept us supplied with coffee. The outdoor pool is heated and the Hot Tub was welcoming; even in 66 degree weather. Toast to Toast is a full service restaurant in the hotel, the Breakfast Buffet was fantastic. Management and staff were very friendly. The bar was the highlight, Lorrie was the best bartender!, keeping everything going in the evening. The manager made a great Bloody Mary for breakfast too.
We had the opportunity to stay at this location for the last part of July. We had a number of swimmers that were attending two separate swim meets and the hotel was beyond accommodating. Rooms were clean, swimmers were fed each morning (and that is a huge feat), and the staff bent over backwards to ensure the conference room was cleaned before each team meeting.
With a stay at Santa Ana Travel Inn in Santa Ana, you'll be within a 5-minute drive of Honda Center and UC Irvine Medical Center. This hotel is 5 mi (8 km) from Anaheim Convention Center and 5.5 mi (8.8 km) from Disneyland® Resort.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Featured amenities include a 24-hour front desk and a vending machine. Free self parking is available onsite.
Make yourself at home in one of the 28 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Check-in was a breeze: friendly and quick. They gave me what I asked for: the quietest room. So, when I started noticing problems, I decided not to ask for another room. I've stayed at Motel 6s, so I knew that the spot next to the window usually has a table and chairs. My room didn't; it was just a big empty space. I was alone, so I didn't really need the table; I sat in the one chair along the desk at the side of the room. I went to plug in my computer, and... there was only *one* free outlet in the entire room -- except at the bathroom! (See the photo.) (Hint: I've learned to bring a long extension cord and power strip for rooms like these.) I tried to turn on the light over the desk; it didn't work. When I looked inside the fixture, the light bulb was *missing*. The light fixture over the big empty space on the floor had just one working bulb; the other was either missing or burned out. Luckily, the light over the washbasin was bright, so I used it to light the room. I went to the basin to wash my hands. When I turned the faucet to hot, only a tiny trickle came out. (See the photo.) I decided to wash my hands in the bathtub. Then I noticed that the tub spout wasn't clean: it had a film of minerals. The tub had a couple of tears, some rusty stains, and... two co**** black hairs several inches long! I went to get a hand towel; there was only one, and it was hanging out of the towel rack (see photo)... there were no washcloths. I plugged my computer into my extension cord to use the WiFi. The computer said the signal was strong. As usual, my browser opened a login page, but then I waited... it took almost a minute for the login page to appear! I went to the speed test website (TripAdvisor probably won't let me give the URL). I had 0.99 Mbps download and 0.50 Mbps upload -- which is super-slow. (This was at 4:30pm. The speed stayed the same for hours after.) I tried to upload pictures from my phone's camera to Google Photos... uploading 80 photos took two and a half hours! When I logged in again later, I noticed a space for an ”upgrade code, if purchased.” Maybe the motel entices us with their sign by the street advertising WiFi, but making us pay more if we want to do almost anything with it? Luckily, I didn't need it so I didn't try it. There was a fair amount of paint missing from parts of the exterior walls and gang graffiti by the stairwell at the back corner of the motel. For some reason -- although the days of soda and beer in bottles are mostly gone -- there was an old rusty bottle opener fixture attached underneath the washbasin. I'm not heavy, but the bed sagged in the middle. At least the parking lot was clean.
In my over a decade loyalty to Marriott, have I never been treated the way this hotel treated us. The GM Ryan Fitzpatrick and Front Desk Agent Susette Gonzales have totally ruined the Marriott brand! I was forced to pay a higher rate because I was a Veteran, and not considered a federal employee. I booked on the app, and chose the Govt./Military rate, and was given the rate of $120 for the Govt./Military option. When we came to check in, she stated that the actual rate was $182, and that the app was incorrect. I also called the Titanium Elite line, and they confirmed that the hotel should honor the rate because we showed proper identification. Susette and the GM Ryan refused to honor the rate the app gave, and increase our nightly rate! Ryan stated, I cannot give you that rate because you are just military, and not considered a federal or state employee. If this is the way Marriott treats the Disabled Veteran community, it’s unfortunate. DO NOT COME HERE IF YOU ARE IN THE MILITARY, they have no respect for your service!
Excellent
131 reviews
4.5/5
Price from
CAD 185
per night
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What travellers say about Santa Ana attractions
Discover these places worth visiting in Santa Ana and select a hotel nearby for ultimate convenience
Santa Ana Zoo
TTay Astongreat outing for both kids and adults We loved the monkeys and the big cats! Precautionary measures are being taken for Covid but it is open and inviting! Employees willing to answer questions about various exhibits.
Bowers Museum
Hhenessy_still need to check out this place been here all my life and still dont know anything about here..
Discovery Science Center
Ccoo***anWe've recently completed the end of four years of annual family memberships as our kids are getting older, although we still plan to visit occasionally for free Bank of America museum days (Sundays on the first weekend of every month). Additionally, our memberships included the ASTC Travel Passport program, which we've used to visit other science museums around the country for free. It's a great deal for any local.
Heritage Museum of Orange County
MMariig726this museum is really nice Santa and district and Newport Mesa district bring their students to this museum I. field trips
Cabrillo Park
Hhenessy_little decent park , could run many laps here
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