Hotels in Cape Town

"We have been staying here for several years and I have to say that sadly this hotel has lost its personal connection with guests. We didn’t feel like returning guests but more like strangers and it was purely business from the hotel. We have such wonderful memories here sadly clouded by new staff who have no idea how to connect."

"The room was spacious and the environment inside was great. It was also convenient for cooking. Most importantly, the location was excellent, right in the city center, close to attractions, the train station, and the beach. Overall, a great experience."

"The stay was brilliant.... I can't complain about anything... Friendly staff and great service from the time you walk in till the time you leave..... Thee availability of the staff that's on the premises to assist you is great... Not that it ever came to that point... Where it was needit to contact them late nite... Brilliant service that's definitely my new getaway spot from home."

"The hotel is excellent for staying. The accommodation offers everything you need to have an excellent stay in Cape Town. The staff are very sympathetic and receptionist. My experience was noted 10. Beatrix and Zolani are fantastic people."

"I love 5 star hotels and have been to many and this one is one of the best especially the concierge was really helpful and helped me arrange all activities on my trip. It was a pleasure and breakfast was really good as well…"

"The hotel is well located. Staff is trying their best. I would suggest some improvements in the room as shower area conflicts with an entrance area so you step of the shower always where you walked in shoes, it feels dirty. There were no proper walls and doors in the shower and toilet, they were semitransparent. I really lacked privacy. Nevertheless the breakfast was great. Ladies on the reception were helpful."

"Had a great time. Id definitely come bsck here. Decent breaky spread including a salad bar, scrambled eggs or omelette. Plus cereals pastries anf fruit. Room was tidy. Had a safe. Gym was excelldnt. Staff were do lovely too. Security guys were super helpful. You take a uber everywhere pretty much so this was a great base. Although did walk to shops and few attractions."

"The bed is very comfortable, we slept like logs, the embankment is 25 minutes walk away, 5 minutes by taxi, a good breakfast, a choice of a burger with egg, bacon and fries, or pancakes with jam, or soup, or cereal with yogurt Towels were given upon check-in, a hairdryer upon request, luggage is stored in the storage room for free 😁 There is no table in the room, just three ottomans, I ordered two separate beds, they gave me one, I had to go and sort it out, after a day on the road ."

"While the locations and hotel cleanliness and families are good, the room doesn’t come with any AC or Heater. So it was very cold in the room on a winter rainy day. The hotel also took R1,000 as deposit by credit card, and returned upon check out. The issue is, credit card company would charge a fee and also due to different exchange rate on different day, I lost almost R 100 when I check out. The hotel should consider waiving the deposit altogether or taking cash as deposit if deposit is required."

"Stayed here before and felt nervous because the evening journey over was nerve wrecking. Decided to try it again and it was much better now that I knew the journey. Room was smaller than last time but everything else was spot on. Always love the free cookie."