Hangzhou Bay Hotel Reviews

The hotel is very nice very clean with an original architectural and rooms so beautiful with a balcony, the inconveniences was the location can’t if you looks for something to eat or to buy outside you may use taxi each time, the automatic closing room doors make a very noisy slaps you can imagine when you are sleeping

Have stayed before and will stay again. Very comfy bed and room was good size. Staff friendly and helpful

The quality of the materials used in the rooms and the cleanliness are definitely at a level that will not even reach the level of a 3-star hotel. i have booked a room with a lake view for a weekend break,unfortunately the room was incrediable loudly . The room lake view is definitely a puddle in the public pedestrian area Room service is definitely not at the level of a 5-star hotel , the presentation of taste , the food is cold, and the quality of food materials served is very ordinary and bad The level of foreign language communication at the hotel is very bad, and when you try to reach the reservation by phone, they sarcastically start passing the phone to each other in a panic. Shortly , if you are thinking of a quiet staying plan where you want to stay alone with yourself to relieve weekend fatigue, I definitely recommend that you cross this hotel off your review list, otherwise you may have to check in like me and check out a few hours later.

Service is quite good and location is very convenient

The service and the room was absolutely stunning. Because of COVID the air conditioning was turned off, but the front desk offered us a fan and brought it to our room immediately, which made a HUGE difference. Even the cleaning staff was polite and friendly! The breakfast was a little disappointing, all the basics was all there, but didn't have that little extra when it comes to western food. Then view from our lake view room was stunning, but the river boats on the lake was noisy and we had to listen to what could've been a car alarm, but was part of the attraction of the river boats all day. All in all, I would go there again. and would recommend it to anyone that knows how to have breakfast delivered to them from another restaurant or shop

The environment was great, but the room was so noisy that the waiter even punched the door with the room card! Speechless!

It can be said that with a five-star title, it is not as good as a three-star title, just like selling dog meat. Those with children asked for children's toiletries, but they took adult ones and asked if they could change them, and the answer was to let it go. As for the welcome fruit, if you don’t want to send it if you find it troublesome, you don’t need to display it when you make a reservation, so why bother. The service of the hotel's internal staff is like I owe money, and they are stingy and squeeze out a smile. The external facilities are outdated, far inferior to the Express Hotel, and the internal hygiene is even worse. There is dust all over the edge of the bed, and there are still melon seed shells from a long time ago, and dust can be seen everywhere in the corners. Regarding the children's activity room, the answer is no, let's go to the children's park to play, so what is written on the sign? Let’s talk about breakfast, the children staying in the hotel charge 68 yuan, but many meals are one-off, no additional meals, and the whole meal is a sausage, which is the most expensive. The whole restaurant is small, and the food and beverages are just a little bit. After a breakfast, because of the dishes, the child ate a fried egg and a can of milk. Is this 68 yuan worth it? What is even more complaining is that the three of them had diarrhea for a few days after eating breakfast. Another account has booked countless hotels on Ctrip. Whether it is a domestic express hotel, a star hotel, or a foreign hotel, I have never been so disappointed.

Breakfast is isolated fast food. The 5-star price provides 2-star service. The air conditioner is not cooling. The hotel is too old. The air conditioner is broken or not heating.

I've never seen such a poor star hotel. It's still a five-star hotel. The hotel facilities are old, the sanitation is poor, and the price is not low. It sells dog meat and develops other industries. The building next door is also a karaoke bar. It is estimated that it will be transformed , It's okay to look at the online ratings, but this is the only time I was fooled!

The waiter was very good at cleaning, but this *** woman (slightly fat and very mean, couldn't change the room) gave me a very bad review

I trusted this hotel for many years and you guys want to change me

I have never lived in such a poor five-star hotel. The room is dirty, the quilt is smelly, and the noise is so loud that I can't sleep. The downstairs is still singing at 3 o'clock in the middle of the night, and it starts singing and opera at 6 o'clock in the morning. I can't rest at all.

I'm really convinced. On such a hot day, such a big hotel has no air conditioner. The air conditioner can't be turned on. The TV is broken and there are mosquitoes. The experience is extremely poor. I checked out an hour and a half late and deducted 319 yuan from me.

設施：完善 衞生：房間無異味、乾淨整潔 環境：酒店處處是綠植鮮花，周圍是公園，桂花香氣四溢 服務：前台趙經理熱情接待，介紹了酒店的相關訊息並解決了我們提出的問題，認真負責。 早餐：品種多樣，味道很贊，照顧到了孩子、長者、年輕人，各類人羣的喜好。 下次來慈溪一定再來酒店！