Top rated hotels in Cleveland

Hilton Garden Inn Cleveland Downtown
3.6/5109 Reviews
This hotel is in need of an complete refurbishment, and is not up to Hilton Garden Inn standards. I’ve stayed at several HGI’s over the years, and have always expected very clean and comfortable rooms with no issues. I’ve stayed at this property back in 2014 when I visited Cleveland and it was very clean and well-maintained. It seems to have declined since then. First off, our room was not very clean. The tile floor was dirty; my socks turned black after walking on that floor. Also, the desk was greasy. In other words, it seemed Housekeeping only changed the bedding, cleaned the bathroom fixtures, and emptied the trash. Those were seemingly clean. The carpet also could use a shampooing as well. But, the biggest issue was the toilet didn’t have enough “swirly action.” We had to call for a plunger twice during our two night stay. There were some obnoxious drunks roaming the hallway at 3 AM banging on our door and other doors, and screaming. My mother was rather scared by this. The hotel is located in a fringe area on the edge of downtown, and there are some homeless people that hang around in the vicinity. It’s not an area I’d wander around at night—especially if there are no Guardians baseball games. The hotel is extremely convenient to Progressive Field, and is a great location for catching Guardians games. It is also close to Rocket Mortgage Fieldhouse—home to the Cavaliers. The Staff were friendly and helpful, so I don’t think it’s their fault. The hotel needs better management and a complete refurbishment. It is not a bad hotel, but if considering staying here please consider other options before choosing.
Hilton Garden Inn Cleveland Airport
4.2/5104 Reviews
The rooms are designed in a classic style, the breakfast is good, the waiters are humorous, close to large supermarkets and many restaurants nearby, there are delicious steaks, and I will book again next time.

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