Kimpton - Charlotte Square, an IHG Hotel

The room was too small, and most importantly, it was far from the description given by Ctrip when I booked. Picture 1 shows the room type picture and description (area 36) on Ctrip when I booked, which made people full of expectations for this room type. But Ctrip was very smart and soon changed the misleading picture of this room type. Fortunately, I took a screenshot. Picture 2 shows the room type I got (the window of the room I actually got was much smaller than this one, the room was very dark, the position of the chair was replaced by a folding bed, and the chair and the lamp were stuffed in the corner). The whole room was densely packed with a 1.5-meter bed + a folding bed + a wardrobe. There was no place to put my feet. The bathroom was so small that I would be hit when I opened the door while sitting on the toilet. It was definitely not more than 30 square meters. And I paid nearly 500 pounds per night for this room type. I can only say that the cost performance is extremely low. The hotel itself: except for the small room and the poor lighting and ventilation of the old building (which may be a common problem of Edinburgh hotels), everything else is pretty good, the facilities are very new, every staff is very enthusiastic, the public area is very cozy, and the interior decoration is also very stylish; at first I thought the breakfast had few choices and tasted bland, but later I compared it with every hotel I stayed in during the trip (including Rosewood in London), and Kimpton's breakfast was actually pretty good... Summary: If you don't mind the lighting and ventilation of the room, and can accept this price to live in a small room with a little artistic atmosphere, you can stay there. I don't recommend it for families with children.

Very few hotels, good location, comfortable stay, great room facilities, rich and delicious breakfast, the only minor incident, Ctrip solved it very well

There are no coffee machines in the rooms. Everything else is great.

Check in at the front desk. Since we arrived in the morning, we thought we couldn't check in yet. Unexpectedly, we were given a room, which was pretty good. However, what happened later affected our good reviews. The room card I was given couldn't be opened. I went back to the front desk to set it up, and when I went back to the room, the door was open, but it turned out that it was not the room type I booked. I booked a room with a king-size bed and a sofa bed, but I was given a room with only a king-size bed. So I went back to the front desk... The front desk said that the system of Ctrip and their hotel was different, so they couldn't be sure that I booked a room with a sofa bed. I showed them the confirmation letter again and asked them to find the manager for me. Let us use the current room first. So we went out to play and planned to come back later. At night, there was still no room, and the manager asked me to show the confirmation letter again. Then he said that the sanitation was still being cleaned, and it was expected to be more than an hour before I could get the room, and he would call the current room. As a result, after more than an hour, I was finally given the room I wanted. Hahaha, it was quite a hassle.

The hotel is conveniently located on the west side of Princes Street, where Edinburgh attractions are concentrated and can basically be reached on foot. When choosing a hotel, Princes Street is the first choice, as there are many dining facilities and it is convenient to get there. The hotel facade is as small as netizens say, and it is easy to miss if you don't pay attention. The single room is very small, and clothes can only be placed on chairs or hung on hooks on the wall behind the door. The water retaining glass on the bathroom bathtub is slightly narrow, and water easily splashes on the ground when showering. The room has air conditioning, which is very useful in Edinburgh's changeable weather. There are 2 restaurants, and the breakfast dining area is divided into three connected rooms. Guests going up and down the stairs have to pass through this restaurant, which is a bit awkward. The breakfast is average and there are not many varieties. An old hotel with friendly service staff and complete facilities. It seems that there is only one elevator.

Service: The front desk service is very good and timely

The room fee was paid in advance with Ctrip. When we checked in, we were asked to provide our credit card in case there was any other consumption. We didn’t spend anything at this hotel during our stay, so why was nearly 23 pounds deducted directly after check-out?

The door face is relatively small and not very obvious. But once you get in, it's very big and overall good. I booked a family room. The link says it has a large bed plus a sofa bed, but it actually has a large bed plus a small single folding bed. A bit on the soft side.