Hotels Near Musée du Jouet in Colmar

If you leave something in the room you do not know you will get your belongings back. I had something stolen by the cleaning staff but at the receptiondesk they told me that if I can not proof it, it did not happen. I was really disapointed by this approach. To me a hotel is a place were I can feel at home, being in good hands. I feel angry and defenseless!

The staff could not find our booking, neither with name nor with confirmation number. We said we booked with trip.com. We had confirmation mail and login to trip.com with confirmation. We then waited about 20 minutes until the reception staff came to us and thought he had found the booking, we had given him wrong information, we had booked with ”niki-travel”. But instead of making the check-in and giving a room card, the staff was saluting at the holiday evening. We had to stand back in the waiting line behind about 20 guests for check-in with the new staff. Not very customer friendly.

Wife and I were here for 2 nights in Nov. The hotel was located just 2 blocks from the train station. It was an easy straight walk to get here. Our check in process was friendly and simple. We were given a wonderfully decorated room with plenty of space. Our room was clean and comfortable, bathroom amenities were pretty good with a nice hair dryer. WiFi worked great through out our stay. From the hotel we were able to walk to everything we needed to see in Colmar. There was also a Monoprix just about a 6 minute walk from the hotel which was convenient. The kitchen area serves all day drinks that was included (coffee & tea) which was nice. The kitchen also has plenty of plates and cups and utensils which we used every night to have dinner. Staffs were all masked up and they checked our Pass Sanitaire. We were here during the time when there were Xmas Market shuttles for all the small towns around Colmar leaving from in front of the train station. We utilized it for Equisheim and Turckheim. Breakfast was wonderful here every morning with lots of options. The hotel was pricey, I am glad the price matched the amenities and services. The hotel kept saying they didn't pre-charge me for the tourist tax before hand. but no matter what I do to convert the charges that was charged 6 days before arrival. The prices just don't line up, and it was roughly the 5 Euros tourist tax. I paid it anyways since 5 Euros isn't worth the time to argue. When we got home, my bank told me the total price in Euros they charged which included the tourist tax. So, I suppose they over charged me by 5 Euros, oh well. Somewhere there was either a mistake or miscommunication. Overall it was a wonderful hotel and we had 2 great night sleep. We will be back again.

Note it’s not ‘almost an hotel’ but ‘an ‘almost’ hotel’ by that I mean things are ‘almost’ perfect - but not quite. The car park is a faff to get into, two gates entered via a clicker available from reception on a parallel street. The spaces are small and very fiddly to get anything bigger than a Fiat 500 into. OK, I missed the part about the entry code being on one of the pieces of paper given to me but why is it needed in the first place? The room we had was classed as a ‘Junior Suite’ actually just a family room with three beds. The main shower, an over bath variety, so not easy for a less than nimble wife, was just a small shower head set in the wall producing a pretty pathetic spray, ok there was a hand held head as well. Just one tea bag and coffee sachet for each person but with really nice china cups but cheap, thin plastic water cups. Air Con set at 24c and, as far as I could make out, not adjustable, It sounded like a 747 on take off, all night, and did nothing to lower the room’s temperature. Breakfast was just about OK, but very unremarkable in an overcrowded restaurant where the tables were jammed together, cheek by jowl. So, nothing horrible, just a hotel that ‘almost’ makes its 4 star classification - almost but not quite.

It's very close to the town of Colmar, and there are a lot of parking spaces. The only downside is that it's the first time I travel to Europe. I don't know that I need to pay taxes on the spot. The service staff's English is not very good, and it took a long time to check in

The location is biased, but the parking is convenient. There is a Chinese buffet restaurant in 5 minutes walk. The small fried is very powerful and delicious.

Absolutely charming hotel with lovely and very helpful hosts. The hotel is full of character and has a sense of homeliness about it. Throughout the hotel there’s an eclectic mix of artefacts which make it all the more interesting and outside an almost tropical courtyard in which to enjoy a drink. Certainly this was the best breakfast of many we had in the region and we liked the fact we could reserve a parking space and also extend our checkout. The photos of this hotel do not do it justice. Our only disappointment was that we didn’t book more time here!