Mauritius Hotel & Therme Reviews

Booked this place just because of the spa. Made my way there from the UK and visited Cologne as it is a beautiful place. Got to the hotel to be told that because I booked via Trip.com I need to pay extra for using the spa. Absolutely a joke. The place looks run down also and very expensive. Will never stay here and would not recommend under no circumstances.

Jojiji

I could give ten points for service. I would have chosen the hotel with the thermal baths to celebrate my birthday there with my family. We arrived early but were still allowed to check in. In the restaurant we were served in a very courteous and friendly manner, and when they found out that my birthday was coming up, we even had to decorate a table extra. All in all, the food was very good, the thermal baths were sensational. We had a wonderful time and thank you very much. 

We liked it very much...

The hotel is located directly at the center and Cologne rings. Very nice and quiet location.

Our second time here - it’s an old school great German spa hotel, with the exceptional sauna complex (which includes rituals every hour from 13.00). It’s dated at parts but that’s compensated with the very fair value. The breakfast was plenty, the service kind and welcoming and the room large and clean. We will come back.

Lovely hotel, staff could smile a bit more! Excellent service, breakfast had a good selection. Thank you.

Had a good stay at Mauritius. Enjoyed the breakfast selection. The layout of the hotel is quite strange so takes some getting used to. Quite a basic room and covers not that comfortable. Good facilities such as the gym and spa. It is recommended to go nude in sauna and in pools so slight culture shock if not not used to it. I think for the price it’s pretty good value

You need to walk in the rain to go to your room. At least 600 feet. Parking directions are lousy and manager was rude when ask for proper directions to the parking. To reach restaurant you need to go outside walk another 600 feet same for lobby, no fun when it rains. Would not recommend this hotel.

They claim to have “Parking”- but only 10 spaces. So if u are the 11th guest- u have to use public parking. There was no wash towel, no complementary shampoo, conditioner, water, coffee or tea. They have a spa- but must get in using their bath robe which they charge for bath robe. For the price they charge, they should be a bit more generous.

We stayed 2 nights as part of a tour of Germany. The hotel is well located and the therme spa was excellent. The breakfast has a good choice and the staff we very helpful, We had rooms that had to be access from the back of the hotel which wasn’t very convenient. The room was good size and comfortable. The major downside was not air con, this meant we had to have the windows open and it was extremely noisy. An English group had parked their car outside and played their music at full volume and took ***** until the early morning - luckily they only stayed one night but it meant we didn’t get any sleep. We would have cancelled the following nights stay if we could.

They advertise the pool heavily but you have to pay extra to use this

didnt realize they did not have air conditioning, my mistake. Ill never make that mistake again !! Therme was excellent

Homeless people were camped outside my room smoking and vomiting into the late evening. Staff did nothing. Hotel is rated a 4 star yet doesn't have AC, when the temperature was in the 90s in the day and 80s at night. Truly unbearable.