ITC Ratnadipa, a Luxury Collection Hotel, Colombo

ITC Ratnadipa, a Luxury Collection Hotel, Colombo Reviews

ITC Ratnadipa, a Luxury Collection Hotel, Colombo

21, Galle Face Centre Road, Colombo 03, Colombo, Western Province, 00300, Sri LankaView Hotel Details
ITC Ratnadipa, a Luxury Collection Hotel, Colombo
ITC Ratnadipa, a Luxury Collection Hotel, ColomboITC Ratnadipa, a Luxury Collection Hotel, ColomboITC Ratnadipa, a Luxury Collection Hotel, Colombo
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ITC Ratnadipa, a Luxury Collection Hotel, Colombo Guest Reviews

4.7/5
Amazing
45 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(45)
Positive reviews(44)
Reviews with photos/video(1)
Negative reviews(1)
Arti1980
Towers Room, Concierge Lounge Access, Guest Room, Waterfront
Stayed in Jul 2024
Business travelers
45 review
5.0/5
Outstanding
Posted on Aug 6, 2024
nice place to stay in Colombo
Xiaomosheng
Towers Room, Concierge Lounge Access, Guest Room, Waterfront
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 14, 2024
It would be better if there is a smart toilet
Original TextTranslated by Google
77huahua🌸
Towers Room, Concierge Lounge Access, Guest Room, Waterfront
Stayed in Aug 2024
Booked for others
6 review
5.0/5
Outstanding
Posted on Aug 20, 2024
Good Very satisfied
Original TextTranslated by Google
Guest User
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Sep 17, 2024
Exellent service.At the moment i m in the room.Hiruna and Kavindu both of them did a exellent job.they clened my room properly .my bed, living area,my bath room all the areas are very cleand.I feel so easy because my room now very calm,clean and very good condition .
Guest User
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Sep 16, 2024
We went there for the dinner buffet. A very good variety with good foods. Price is worth for the quality of food. lovely atmosphere.Great location with fantastic view of the Indian Ocean.very friendly staff.they have very good customer care specially malshan and isuru❤️ Overall nice experience. Highly recommend.that is our 2nd visit.definitely we will come again.
Guest User
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Sep 16, 2024
I have visit with one of a executive Mr zeyard gave so many options regarding most of the varieties of restaurants and visit in ahasa restaurants as well Nice experience I had my awesome dinner in Indian ocean pavilion with 6 of them so delicious food I had in I visit again I recommend for my colleagues as well so authentic place I visit thanks for the crew in the restaurants again
Guest User
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Sep 15, 2024
Sineka was very polite and was attending with all concerns. She has complete dedication to her work. Best room service I have met. Rooms was all clean and tidy. She alone has completed cleaning possess. Good job Sineka. Keep up the good work.
Guest User
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Sep 14, 2024
Nice place I visit with one of a executive Mr zeyard with the itc hotel tour with all the outlet nice place I use to stay in next visit nice view an ocean like a big screen super place to visit I love to visit again awesome atmosphere I recommend to come an enjoy with all your friends and family
Guest User
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Sep 14, 2024
It was good experience for the stay Tuan house keeping guy was very friendly and was very helpful He kept the room very clean and made us feel comfortable for the stay He was very helpful and kind He gave suggestions where all to visit in Sri Lanka
Guest User
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Sep 14, 2024
Great spread @ Breakfast , good hospitality by the team very caring . Especially Lasantha . Love the Gym and the instructor is great Dalunjana . I love the music in the lounge and the luxury hours . Over all a great experience I have recommended to my friend and family to select the place .
Guest User
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Sep 14, 2024
I recently visited hotel SPA in ITC Rathnadipa..The serene atmosphere, calming music, and welcoming staff set the perfect tone. I chose the signature head massage with a soothing scalp treatment and aromatherapy. The therapist Achini was attentive, relieving tension effortlessly. The high-quality, natural products left my hair feeling soft and revitalized. I highly recommend a Kaya Kai spa visit!
Guest User
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Sep 13, 2024
All the services by them are very good and recommended. On time perfect service by the team. Rooms are very clean and luxurious. Friendly and good customer service. The view of the hotel and interiors everything is very attractive. Highly recommend for your stay
Guest User
Stayed in Sep 2024
Other
4.0/5
Very Good
Posted on Sep 13, 2024
Ms. Yashika has been very Hospitable , Courteous and smiling with service for our comfort at room no. 2111 Very nice see facing room and enjoying thanks to change of our room after our request. Your chef Mr. SOOD is extra ordinary to delight our dimmer yesterday. 😊
Guest User
Stayed in Sep 2024
Travel with friends
4.0/5
Very Good
Posted on Sep 13, 2024
ITC Ratnadipa, the newest 5-star property in Sri Lanka, offers some of the most stunning sea views that left me absolutely mesmerized. True to ITC's reputation for exceptional hospitality, I received a warm and gracious welcome from Lyzanne upon arrival. As I waited for the check-in formalities to be completed, a refreshing welcome drink was served, which was a perfect way to beat the humidity. The room I stayed in was truly exceptional, offering a breathtaking view of the sea. I can't thank ITC enough for making this experience so memorable. Given that my trip was a mix of business and leisure, we opted to hire a car from the hotel. The service was impeccable, with a comfortable car and a knowledgeable driver who ensured we explored the city with ease. One of the highlights of my stay was witnessing the most beautiful sunset from the 29th floor while savouring some delicious cocktails and snacks. If you're staying at ITC Ratnadipa, make sure not to miss this magical moment. I was delighted to see a variety of local Sri Lankan dishes at the buffet for breakfast, lunch, and dinner. Though I am not usually a buffet person, I made it a point to try one or two local dishes each morning and treated myself to a grand Sri Lankan lunch, expertly curated by Chef Rohan and his talented team. A special mention must go to my butler, Vonisha, who kept track of all my schedules and made my stay so smooth and enjoyable. Thank you, Vonisha, for your attentive services. At ITC Ratnadipa, you can expect rooms with stunning sea views, warm hospitality, and an array of traditional Sri Lankan delicacies. Kudos to Arjun Deep Shad and Sujeet Kumar for leading such a wonderful team that truly treats guests with warmth and care.
Guest User
Stayed in Sep 2024
Family
5.0/5
Outstanding
Posted on Sep 10, 2024
We held a family gathering at ITC Ratnadeepa. It was a fantastic experience with my family. A warm greeting and excellent service were provided, and the cuisine was tasty and varied. Special thanks to Arshad (Restaurant Manager) and waitress Shiromi, who provided excellent service. We had a fantastic day and hope to return.