Onomo Hotel Conakry

Onomo Hotel Conakry Reviews

Onomo Hotel Conakry

Corniche Sud en face des jardins du 02 octobre, à coté de la Residence 2000 +224 624 93 16 16, Conakry, GuineaView Hotel Details
Onomo Hotel Conakry
Onomo Hotel ConakryOnomo Hotel ConakryOnomo Hotel Conakry
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Onomo Hotel Conakry Guest Reviews

3.6/5
43 review
Verified reviews
Location3.7
Amenities3.6
Service3.5
Cleanliness3.7
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All reviews(43)
Positive reviews(18)
Reviews with photos/video(5)
Negative reviews(8)
Mr OK
Queen Apartment
Stayed in Oct 2024
Solo travelers
15 review
5.0/5
Outstanding
Posted on Oct 5, 2024
Home sweet home as always, friendly environment and natural environment
OTCHOUMOU EHOUMAN OBROU VENANCE
Standard Queen Room
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 21, 2024
It was my first trip to Conakry. Thanks to ONOMO HOTEL I felt at home. Best wishes. However, I was a little bothered by the need to activate my card at all times. This caused a lot of comings and goings from my room to reception. Even on the day of my departure I spent more than 10 minutes in front of my 2020 door before the solution was resolved. However, I was very delighted and happy to have spent my stay in your hotel.
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wn777
Standard Queen Room
Stayed in Aug 2024
Business travelers
64 review
3.2/5
Posted on Sep 8, 2024
The room was very humid, and the sheets and quilts were changed once after staying for about ten days. This was at my request, otherwise they would not be changed every day. The facilities are very basic, just a towel and a bottle of water, and nothing else. The swimming pool and breakfast are pretty good
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kuding1968
Standard Queen Room
Stayed in Aug 2024
Business travelers
27 review
2.8/5
Posted on Aug 22, 2024
The public service facilities are good, but the room is small and there is no hair dryer, slippers, or felt. One of the toilets is broken, but it was not repaired even after I told the front desk.
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Guest User
Standard Twin Room
Stayed in Aug 2024
Business travelers
2 review
3.2/5
Posted on Aug 19, 2024
There is no airport pick-up service, which is a dishonest act.
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Mutouren
Standard Queen Room
Stayed in Sep 2024
Travel with friends
14 review
5.0/5
Outstanding
Posted on Sep 19, 2024
Good service, dinner and breakfast buffet are very good
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satomi 聡
Standard Twin Room
Stayed in Aug 2023
Business travelers
122 review
2.7/5
Posted on Aug 9, 2023
This time, I stayed at a different hotel than usual. Breakfast seems to be average. There were no pots or cups in the room, and I asked them to bring one for me, but it was broken and I couldn't use it.
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Guest User
Standard Queen Room
Stayed in Dec 2022
Business travelers
28 review
3.0/5
Posted on Dec 28, 2022
Bad food and expensive
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Guest User
Stayed in Dec 2024
Other
1.0/5
Posted on Dec 5, 2024
I travel from Boston arrive late have a reservation and the said the sold out after fighting with them I got a filthy room The worst hotel anyone can stay No towels No pillow cases Room filthy I will advice no one to stay here u can see the pictures
Guest User
Stayed in Nov 2024
Other
1.0/5
Posted on Nov 15, 2024
Stayed at the Onomo for a work trip with my booking being confirmed and paid for in advance by our travel agent. When I arrived, I was told that their booking system had had an error resulting in rooms being doubled booked, and my room was no longer available. What was particularly disgraceful is the fact they had known about this issue with the bookings long in advance but had made zero effort to contact those who would be effected. The only alternative they were able to offer was one of their larger apartments which I had to share with a someone who I had never met before (who also had the exact same problem!); this apartment did have two separate rooms but had no locks on the door ... The following day, I spoke to the manager who apologised but was not willing to offer any sort of refund (partial, or full) and only wanted to give a free lunch at their hotel which I didn't want or need since I was checking-out beforehand. The manager then agreed to offer a c. $30 discount on my next booking in lieu however, when I emailed the address he gave me [as well as later cc'ing in the generic hotel email], I was told what was agreed would not be possible and they eventually stopped replying. I will add that, in the past, I have stayed here for previous work trips and not had serious problems: the rooms are modern and pretty reasonable, as is the food, and the helpfulness / attitude of the staff is pretty hit and miss [some are great, others are awful]. Gym is pretty rudimentary. WiFi is VERY temperamental. So I'd probably give this a 3/5 otherwise. But with the aforementioned issue of double-booking bought-and-paid-for rooms and making zero effort to not only contact people ahead of time but then also going back on a small yet agreed-upon form of compensation, I honestly would not recommend risking making a booking here unless the likes of the Riviera, Noom etc. are fully booked (these other hotels are far superior and better value for money despite higher costs). To that end, I've made an internal recommendation not to use this hotel again, and I will only do so unless there is no other option.
Guest User
Stayed in Nov 2023
Other
3.0/5
Posted on Nov 2, 2023
I landed and took the apartment, It has a nice-sized room, they have a good lobby area with an ATM inside and their staff is nice. The room was clean but the bed sheet and pillow covers were dirty and I had to make them change it after a long flight which was a headache but they did it. the bar area is good they have a big screen for matches and news. and the buffet is OK. Internet connection is decent in the propertyy.
Guest User
Stayed in May 2023
Other
1.0/5
Posted on May 27, 2023
I have visited in this hotel in 09th may 2023 for business travel and I will check out from this hotel on 03rd June 2023, but this hotel service is very poor, his staff behaviour is so rude and arrogant, The hotel staff and his manger is no response for your query and behave like he has been paid for my room charges, I suggested to people don't visit this hotel, I have already escalated to my travel team for this hotel service, but hotel team also not responding over call or mail.
Guest User
Stayed in Jan 2023
Business travelers
5.0/5
Outstanding
Posted on Jan 31, 2023
I was on a work trip for 5 nights and this place was a good place to go back to after a long day of work. Very comfortable rooms with sea view. The internet was pretty decent most of the time. The menu was very diverse food was excellent and the staff very helpful and nice. Only minus is that there is zero atmosphere as the restaurant, bar and the lobby are all in the same area and there is a huge screen showing live news non stop or football matches. Exceptional value for money.
Response from Property: Hello dear internet customer, We are delighted that your stay went well. The entire team thanks you for your comments. We have understood your suggestions and are working to improve the atmosphere in the restaurant area. We will always be delighted to welcome you to the ONOMO Conakry hotel during your next stay in Guinea. Kind regards Souana Nodjitan Director
Guest User
Stayed in Jan 2023
Business travelers
2.0/5
Posted on Jan 31, 2023
Awful. Don't expect a warm welcome at check in. Expect a 20 minute wait for a coke in restaurant. Our dinner, when it arrived (after an hour at least) comprised 4 small pieces of beef in gravy, a small amount of fries, and no veggies at all. Breakfast was an improvement on the dinner, though the juices seem to be made from powder? Rooms resemble a war bunker. It is considerably worse than the Bamako Onomo. I expect that many hotels in Conakry suffer from the same issues.......
Response from Property: Hello dear internet customer, Thank you for your suggestions regarding the quality of services in our hotel. I worked with the heads of the departments concerned to make improvements in line with the points raised. We sincerely hope that you will notice improvements during your next visit to our establishment. Kind regards Souana Nodjitan Director
Guest User
Stayed in Feb 2024
Other
1.0/5
Posted on Feb 9, 2024
Attention ! This hotel is a real pigeon catcher! They charge your credit card for no reason and astronomical amounts!! I was charged 1700 EUR for no reason, they are scammers and when I ask for a refund they tell me they are looking and 0 response. The staff and reception are in cahoots too! She receives a commission for each flight!!
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