To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.4
Cleanliness4.5
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All reviews(104)
Positive reviews(4)
Reviews with photos/video(2)
Christy Jarl
Heritage Queen Room Non smoking
Stayed in Apr 2024
Couples
2 review
5.0/5
Outstanding
Posted on Apr 14, 2024
Such fantastic accommodations. All the restaurants were excellent! The location was great…we walked to Old San Juan and back twice. They kept our room clean and supplied with complimentary water and snacks—even had turn down service with sweets left on the nightstand every evening.
Guest User
Tower Two Queen Room with Ocean View Non smoking
Stayed in Jun 2023
Family
1 review
5.0/5
Outstanding
Posted on Aug 10, 2023
Perfect day! Loved the view and the feel. The hotel was super and the food
Guest User
Tower Two Queen Room with Ocean View Non smoking
Stayed in Oct 2022
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 31, 2022
Thank you for the excellent stay. we didn't manage to find the jacuzzi but we didn't try too hard, either. The pool was very nice, the pina colada was delicious, and the rooms were very comfortable. The infinity pool is on the cliff overlooking the ocean, it's small but beautiful, and it opens until midnight. Beach isn't close by and at the closest one tide is pretty high so we just stayed at the pool area.
Guest User
Heritage Two Queen Room Non smoking
Stayed in Mar 2024
Travel with friends
16 review
4.5/5
Great
Posted on Mar 18, 2024
The hotel is an old hotel that has been open for many years. The large terrace on the sea side is very nice.