Relais la Corte dei Papi

My wife and I stayed here in early October this month for 3 nights during our 17 day trip to Italy. We have stayed in similar properties in this region of Tuscany several times before, and unfortunately this has been our only negative experience. It wasn't terrible, there were several good amenities at the boutique hotel, the best being the restaurant. However the room we stayed in (#26) was below average. It was damp and musty, very uncomfortable bed, very dark all the time (during the day), outlets didn't work, the patio wasn't really a patio as the door/window to the kitchen was right next to our door so we couldn't really sit outside without excessive noise and employees working all the time. Worst of all though was that the shower did not work, the rain shower head had no water coming out from it, and the hand-held shower handle was broken so the only way to get yourself covered with water was to hold with one hand and try to clean yourself off with the other, and in addition the shower door did not close properly so the water went all over the bathroom floor every time you took a shower. When I explained to the front staff after our first night the issues with the shower, the response was "we're sorry, we're waiting for some parts to fix the issue". So they knew about the problems, yet never offered us another room or any compensation of any sort. At $500 Euro's per night, too many other options are available in this area to have to go through this aggravation. I know we will never stay here again, and you should seriously consider other hotels in the area.

What can I say , having had a couple stats in Tuscan resort spa hotels , not reaching my wife’s blessing , I tried here for 5 days . The owner David and mum , the reception Greta & Sara , the restaurants staff Slaven and Aness , and not forgetting the kitchen and cleaners in the background , everything was literally 6 * …. room AC great , TV & WiFi great, bed comfort great , jacuzzi and Turkish bath great , swim pool with jets great , beds with cushions around the pool great , home made food , home made wine and the home made basil liquor yep all great . I really can’t fault it find I fault with this place , but let’s say we will be back year after year …. parking great as well . 👌🫡 thank you all LCDP 🇮🇹❤️