Costa Teguise Hotels with Airport pickup service

I stayed nine nights at SENTIDO Æquora Lanzarote Suites with my husband, our three children (ages 16, 14, and 8), my sister's family (including her children, ages 2 and 1), and our dad. We usually opt for all-inclusive stays in Playa de Los Pocillos annually but have never visited this hotel. We were assigned three junior suites: two on the ground floor near the splash pool and one on the first floor (18 steps up) for my elderly dad and son. I would rate this hotel three out of five stars. This review provides an honest account of our experience. Check-in Experience When we arrived at 8 pm, there was only one staff member at the front desk handling check-ins, so we had to wait in line. The lobby was impeccably clean, bright, and welcoming. The staff member was polite but distracted, frequently interrupted by phone calls and colleagues needing assistance. Soledad, his boss, intervened several times and seemed dissatisfied with his performance. At one point, he disappeared into the back office for over 5 minutes, disappointing after a long day of travelling. Overall, the check-in experience was not very welcoming, and we were underwhelmed when we finally reached our rooms. Room Quality The rooms were excellent—extremely spacious and perfect for our family. The beds were comfortable, and daily housekeeper service was available. At check-in, we could opt for less frequent housekeeper service if desired. Free Wi-Fi was available in all rooms. However, the air conditioning was not enormously powerful, and the room could have been cooler. I have experienced better air conditioning in other hotels. The room had two sleeping areas, ideal for giving our older son his space. The main downside was the communal open bathroom area, which offered no privacy for toilet use or showers. I had to ask my son to leave the room while showering since dressing had to happen in the open. While we managed, the lack of privacy in the bathroom would not be suitable for travelling with friends or children's friends. It was an unusual setup I had never encountered in a hotel. Customer Service The animation staff at the hotel were exceptional. They tirelessly provided entertainment from early morning until late evening. Our children thoroughly enjoyed the kid’s club and especially loved the mini disco. Enes, who ran the kid’s club, was fantastic. He went above and beyond to ensure all the children had a wonderful time. We are grateful for his efforts and the enjoyable experience he created for our kids. Sadly, the remaining staff significantly impacted my rating of this resort. The rudest staff I have encountered in all my years of travelling. No staff member stood out for their friendliness or effort to enhance our experience. Many were rude and diminished our experience. The resort's size affected the staff, making guests a low priority. It was unusual and unlike any other experience, I have had. On the third night, at the Nautilus Lounge Bar & Terrace, we enjoyed our eve

Having stayed previously in a Diamond Resort complex on the Costa Del Sol we were hoping that Club Del Carmen would offer the same standard of accommodation and it did not disappoint. This is a fantastic small complex in a quiet area of Puerto Del Carmen literally across the road from a fantastic sandy beach. It is a short walk along the coast (5-10mins) to the start of the main ***** but there are bars and restaurants closer. The on site Baily Bar does fantastic quality food, well worth staying on site and having dinner here. We stayed in a 2 bedroom villa which has 2 bedrooms and a bathroom downstairs, one bedroom opens onto a terrace with sun loungers. Upstairs there is a living and kitchen area, another shower room with WC, and a balcony with table and chairs. The kitchen has everything you need including a dishwasher, kettle, coffee machine, hib and oven and large fridge freezer. Plenty of equipment to self cater if you want to pans pots cutlery etc. The apartment also has iron and ironing board. Spotlessly clean and well maintained. The on site pool is small but the complex is small and the pool never felt overly busy. The sunbed booking system is great means that there's no mad rush. Never an issue securing beds but the complex is so small most people seemed just to bathe on their patio or balcony.. Also the option to have freshly baked pasty and bread delivered to your room is something we used every day. Overall it's a brilliant complex with a great on site bar and restaurant in a fantastic location. All staff were very helpful and friendly and I wouldn't hesitate to recommend this complex. It was brilliant.

The rooms to the front do have a balcony overlooking the sea, the rooms to the other side of the building have a Juliet balcony overlooking the mountains and the city, which personally, I felt was the poorest capital city I have visited in Spain. The rooms in the middle don't even have a Juliet balcony! I wasn't in them but they surely get all the noise carried out through the inner courtyard, the people on the corridors, talking guests, suitcases carried... The rooms per se are fine, spacious and clean. If you are having to find a hotel in the capital, then this is perfect, otherwise, look a better accommodation place. The breakfast is alright... the coffee is poor quality. There is no pool, but the beach right opposite is great. the wifi is fine to be fair, maybe a bit shaky in the evening when all guests are using it. Out of the staff members, Alex (reception) is the best and the guys at the breakfast bar; but others are not committed to provide a good service to the guests (avoid the reception manager at all costs, she has some attitude issues, especially for this type of business). The worst part of being a city hotel is the location of the garage, which is nearby... but logistically, it's a nightmare.

Overall enjoyed our stay here. Room clean and spacious but no aircon just a ceiling fan. Ours wasn't working properly so they immediately provided us with an electric fan at no cost. Large bathroom. Pillows were dreadful though bed was comfy enough. Staff very friendly at reception and the pool bar. Breakfast very good. Lovely pool and plenty of sunbeds, just wished they didn't play music at the pool bar all day as would have been much nicer with some peace and quiet. Very steep though mercifully short journey onto the *****, understand taxis are reasonable if you can't walk it.

Hey just writing this quick review as we have only arrived today after being petrified for weeks wondering what we were walking in to. I just want to reassure everyone who are planning on visiting soon, that our 1 bed apartment is SPOTLESS huge in size and has gorgeous views, the staff have been super friendly ensuring our room was ready for us hours before check in time. I plan to update on our departure x

With a stay at Hotel THB Lanzarote Beach, you'll be centrally located in Teguise, just a 4-minute walk from Las Cucharas Beach and 8 minutes by foot from Jablillo Beach. This family-friendly hotel is 11.9 mi (19.2 km) from Pocillos Beach and 11.4 mi (18.3 km) from Playa de Matagorda.Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and concierge services.All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite at one of the hotel's 2 restaurants. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and ATM/banking services.Make yourself at home in one of the 237 air-conditioned rooms featuring microwaves. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers.

Good service They make you the room in alternate days Available in the kitchen Very good location

With a stay at Hostal San Gines in Arrecife, you'll be near the beach, within a 15-minute drive of Pocillos Beach and Lanzarote Educacion a Distancia University. This hostal is 6.2 mi (10.1 km) from Playa de Matagorda and 8.3 mi (13.4 km) from Puerto del Carmen Beach.Enjoy recreation amenities such as bicycles to rent or take in the view from a rooftop terrace. Additional features at this hostal include complimentary wireless internet access, concierge services, and a vending machine.Featured amenities include a 24-hour front desk, luggage storage, and a vending machine.Treat yourself to a stay in one of the 37 guestrooms, featuring heated floors and LCD televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include desks and electric kettles, and housekeeping is provided daily.

I was made feel very welcome when I arrived at Pension Magec. The hospitality I received from the management and other guests was amazing. Its a very friendly place. The property is very clean and my room was cleaned everyday. The management are extremely helpful. The management will go out of their way ensure that guests needs are met all times. Carla is lovely as are everyone else works there including Sandi the manager The view from the top veranda is stunning. The guests can sit and have a drink and chat together on the veranda. As a solo traveller you would never be lonely and its very safe. Everyone talks to each other when up on the veranda. You are made feel welcome by both management and other guests at all times. There is always someone to talk to. I felt we were like a big happy family. There is free tea and coffee at the property. I would highly recommend Pension Magec as its very central. Kind regards Anna from Ireland

Huge room with separate lounge area, bath & separate shower. Large balcony with 2 x sunlounger, table & 2 chairs. Cleaned daily & towels changed. The grounds, communal areas & pool/jacuzzi were immaculate and we never had any problems finding a sun lounger at any time of the day. The restaurant was a hit or miss, large salad bar, cheeses, meats, as a vegetarian I can't comment on the quality of hot options, but there was, steak, fish, pork, chicken, meatballs over various nights. The vegetarian options were not huge but I always found something to eat. The restaurant is strange, no-one takes your room number on entry, you literally enter sit down and someone will come and take your drinks order (if you are lucky), on several occasions we were not approached until almost finished or we had to ask several times for water. The pool bar only severed basic drinks, spirits, beers & juice, no cocktails (you have to wait till cocktail bar opens at 6pm) - these are then pre made and poured from cartons. There are hidden costs at the pool bar & lounge, not all drinks/food is included on all inclusive, which I find quite strange. The hotel is in a great area close proximity to the beach with shops in either directions. The reception staff were not particularly friendly when approached, and it seemed like everything was a chore. We were given access to our room early when we arrived, however we were unable to keep our room or pay for another upon departure. With a late flight and a child this was not ideal. We showered in the sauna area, where we had to wait in a queue as others also had to shower and there was only one shower. Perhaps a booking system to this might have been better or allow access to a room for an hour. Overall we had a relaxing time. However, unlike many others I spoke to who do return to this hotel, I probably won't. For me, I just didn't feel the vibe. I will, however, return to Lanzarote and try somewhere different.