Hotels Near Frances Play Park in Coventry

We were able to check in at 3.00pm. Room was very nice, slippers and robes provided and the tea/coffee facilities had the added benefit of a coffee machine. Bed was very comfy and warm with lovely pillows. Breakfast was good. Everything there that you would expect, cooked well and hot. We were a little disappointed though on the morning of departure when we attempted to get the lift down to reception only to find when it arrived that the maids trolley had been placed in there so we had to use the stairs. This caused a problem for my husband who suffers with his hip. Secondly, on leaving we were not informed that the barrier was open. We saw the sign in the car park saying we needed to get a token from reception, so we drove back and went in to reception to ask, only to be informed we didn’t need one. It would have been helpful to have had this information on checkout. Other than this everything else was good

On the campus of Warwick University, the environment is okay, the rooms are not very new, but clean and sanitary, and the waiters are more enthusiastic. Breakfast is a medium-sized English breakfast. Go early and have fruit. The room comes with two small packets of cookies and various teabags. There is a living room on the first floor, where you can enjoy coffee and snacks for free!

Stayed for a couple of days whilst we visited local historical sites. Room was excellent as was the pool and general facilities. Was surprised the bar evening menu is the same as the main restaurant - seems little point in not availing oneself of the restaurant since it is much nicer and costs nothing more! Many thanks to the bar staff (who sang happy birthday) and Rieann and Ionda in the restaurant for their friendly service.

The castle hotel where Elizabeth I spent his childhood is really beautiful, the environment is beautiful, and the medieval castle hotel itself is classic and beautiful, it is worth visiting. Service is good, breakfast is good, as long as it is not a weekend, the price is super high, it is definitely worth a stay |

Upon arrival I had major reservations about what I had booked. The photos on the booking site were nothing like what I was seeing. The car park was nealry rubble and the surrounding grounds were poorly kept. Reception was quite grand in appearance but that's the only good point this hotel has going for it. For the size of the place there is hardly any staff. The room I had booked wasn't available now so given another. Waking down the hallway I could see the carpet littered in stains, absolutely filthy Room was very dated and the furniture was a collection of random bits, our coffee table was missing a leg and was proped up by a chair. Some old 5 pin plug sockets by the beds for the lamps. Bar area was also tired in appearance although staff were very friendly. The whole place needs a major overhaul.

Lovely hotel with super friendly and helpful staff on hand 24/7, has a 24 hour bar so you’ll never eat thirsty as well as a snack vending machine and amazing continental breakfast. Room was clean, tidy and spacious and had everything we needed, if you forgot anything you could ask for it at the desk for free.

Every member of the Hilton Team we met during our stay were fabulous- receptionist, bar staff, executive lounge team, Brightsmith Restaurant, house keeping, breakfast, concierge - all keen to help, have a pleasant chat and a laugh- yet continue to work and remain professional - very tuned in to guests and the guest experience. A credit to themselves and the hotel. Our room was exceptionally clean and I have to say the bed and pillows were the best I have ever slept in, amazing. The hotel was busy which added to the atmosphere and buzz. Yet the bedrooms were really quiet. In my opinion The Metropole has the edge over other hotels. We stayed here a few years ago and it still has that 'plush' appeal, it is a treat to stay here - it was like coming home and we intend not leave it so long before we return again. Thank you all.

We'd booked this hotel through a website, but probably could have got a better deal if we'd gone to Ibis direct. The beauty of the hotel is that you are 2 minutes from Departures at Birmingham Airport. When you've got an early morning flight this is a definite benefit, just to get a little extra sleep before you travel. The room itself was a good size. Plenty of space for us and our two large cases. Room and bathroom were clean as well. Even better, no noise from other rooms came through (OK you will get selfish people making noise down corridors on occasion - not much can be done about that I'm afraid). Went to the bar to have a drink which was fine. There is a place to eat, but we'd eaten before leaving home. Check in and check out was really quick as well.

I booked a stay for one date then had to move the date due my one colleague being in the military and we eventually stayed for what we thought at the time was a pleasurable evening with this hotel on the 2nd September 2022. I felt I did call in plenty of time to move the first booking and just wanted to flag this up with them. They have now charged me for two stays and accused me of not moving the booking and not turning up. I earn a low salary due to my current job and there would be no way we would want to pay for two stays when we only wanted one night. They appear to not be concerned with my story and are refusing to refund the first booking As they have no proof it was moved on the phone by me. I did not receive an email confirming the move in dates and assumed all was well from the telephone conversation . Be aware this could and will happen to you if you need to change your room booking . They might charge you for two stays. I can barely afford this at present especially with rising prices in fuel costs. I will not be returning to this hotel group because they have ripped me off. What turned out as a smashing hotel stay has now turned into a really bad negative memory. It was not a corporate booking and every penny counts for me at this time and we are being treated as if the money means nothing , that we have been charged for two stays , for them appears normal. Even if it is wrong . Just to confirm we paid and stayed for the £205.12 Booking for one night , but were not at the hotel for the other fee they have charged which is £286 Again beware of these big hotel groups who are happy to take your money and if a mistake is made on their part, are very hard to get back a fee that they should not have taken .