Premier Inn London Gatwick Airport South

Premier Inn London Gatwick Airport South Reviews

Premier Inn London Gatwick Airport South

London Rd, Crawley, RH10 9ST, United KingdomView Hotel Details
Premier Inn London Gatwick Airport South
Premier Inn London Gatwick Airport SouthPremier Inn London Gatwick Airport SouthPremier Inn London Gatwick Airport South
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Premier Inn London Gatwick Airport South Guest Reviews

3.8/5
Good
45 review
Verified reviews
Location3.7
Amenities3.8
Service3.9
Cleanliness3.9
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All reviews(45)
Positive reviews(38)
Reviews with photos/video(1)
Negative reviews(7)
Guest User
Zip and Link Room As A Twin
Stayed in Jul 2023
Couples
9 review
4.0/5
Very Good
Posted on Jul 15, 2023
Out of location, very good hotel. You can relax and enjoy full english breakfast!!!
Guest User
Twin Room-Non Smoking
Stayed in Jun 2023
Solo travelers
3 review
4.7/5
Amazing
Posted on Jun 17, 2023
This is a great place to stay if leaving early or arriving later into Gatwick. Located off the road in a rural setting, with a lovely pub with beer garden. Quiet and relaxing.
Keith
Double Room
Stayed in Jul 2022
Solo travelers
5 review
3.0/5
Posted on Jul 26, 2022
Basic facilities but well located for airport. Hotline to taxi firm in lobby but early morning taxi was expensive for distance covered
Sophie
Twin Room-Non Smoking
Stayed in Sep 2022
Family
8 review
4.0/5
Very Good
Posted on Oct 3, 2022
Pleasure journey, polite and courtesyšŸ„°
Syll
Single Room
Stayed in May 2022
Travel with friends
1 review
4.2/5
Very Good
Posted on May 2, 2022
Hotel located near the south terminal of Gatwick airport, very nice and welcoming, but difficult to reach on foot. Friendly and helpful staff. Clean room and common areas.
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cuckooguoguo
Stayed in Sep 2024
Solo travelers
5.0/5
Outstanding
Posted on Sep 11, 2024
Great hotel with free parking and a pub next door 5 minutes from Gatwick. The gentleman on reception couldnā€™t have been nicer when checking me in and moved me onto the top floor for quiet when I mentioned I had an early flight. The room was clean and comfortable and I got a decent sleep before my flight. Free parking was a big bonus and it was easy to drive to the airport in the early hours. Highly recommended.
Guest User
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Sep 4, 2024
Upon arrival I was greeted by the most wholesome people at reception šŸ˜Š a massive shot out to Chris who had the most impeccable manners, even went out of his way to show me the local bus stops to get to the terminal to save money. Rif was very polite and courteous and had such a big smile on her face. After a very busy and stressful day at work they made me feel relaxed and unwind right there at the hotel. Thank you from the young man from Cambridge travelling to Miami on 03/08/24.
Guest User
Stayed in Sep 2024
Family
5.0/5
Outstanding
Posted on Sep 2, 2024
The staff were helpful and polite and all very busy but keen to help when asked. The rooms are spacious, comfortable and clean. We had a fan in our room but we didnā€™t use it as we were able to keep the windows open overnight and we slept well and undisturbed. Everywhere in the hotel is immaculately clean. The breakfast is good, with a range of foods and types of eggs. The coffee is decent and unlimited. Ample parking is available. Itā€™s close to Gatwick and the train station and taxis turned up within 5 minutes. Thereā€™s a pub nearby, which has good food and drinks. This Premier Inn does what it says on the tin, itā€™s clean, good value and they have excellent friendly staff working there. Thanks for a great stay!
Guest User
Stayed in Aug 2024
Business travelers
1.0/5
Posted on Aug 28, 2024
Was really hot in the rooms I know this as have stayed here before. I even asked for a sheet on the way in. Found out later they had cooler rooms waiting but were holding them for better guests or the more charming customers. When I asked them they found it really funny until I asked for the trip advisor. Stef and ren were on the reception
GrandTour52039350654
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 28, 2024
What a lovely experience, with a young family anything unfamiliar can be tricky to navigate but the staff were very attentive. Kids were made to feel welcome and all staff in the restaurant were kind and chatted with our girls. The room was as expected, clean and had everything needed for our stay. Thank you
beverleys168
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 28, 2024
We stayed at Gatwick South before travelling abroad recently .Although the rooms were hot (as expected web site clearly states no air con ) We were offered bottled water and sheets.In the Morning the breakfast was amazing and the staff were so friendly to the kids. Big shout out to Steph who sorted our cab to the airport and even helped with the 58 bags to the car! Is it Buckingham palace ?No.Did it do the job?Yes We will definatley be back to stay for one of Rose's breakfast .
Guest User
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 22, 2024
We booked this as a stopover between holidays. Arrived after midnight and departed by 9:30 the following morning. As with all PI hotels, the rooms were clean, tidy and well dressed. The staff were fantastic; very informative and friendly. We made the decision to leave a review based on our experience whilst we were there.
Guest User
Stayed in Aug 2024
Business travelers
3.0/5
Posted on Aug 20, 2024
Great premier inn, Iā€™ve used it lots for air travel and always clean, convenient, decent bed etc etc. Stayed in the summer and couldnā€™t believe how hot it was and the lack of air-con. Theyā€™ve put fans in the rooms but noisy pub on one side, airport on the other. If you donā€™t mind noise then fine, if you need to shut the windows it was too hot for me. If they installed aircon it would be really really great. Normally Iā€™d open a window and get on with it but taxis pulling up all night itā€™s not ideal. Otherwise or not in the height of summer itā€™s great, no frills, good staff, clean, well priced.
Guest User
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 19, 2024
Best Premier Inn Iā€™ve ever stayed in! Having stayed in several different Premier Inns for work I have found this one to have the most Friendly, welcoming lovely staff. Casey & the young man (think his name was Danny) that made our cocktails were so welcoming and interacted well with the children in our group. Nothing was too much trouble.
Guest User
Stayed in Aug 2024
Solo travelers
3.0/5
Posted on Aug 16, 2024
I gave it three stars because the room was fine, quite basic but it was very hot. I found it very hard to sleep even with a fan and the window open. My room was right opposite this pub/restaurant, and there were noisy drunk people outside my room at about 11pm. I was there for a 6am flight, so I was not impressed. The atmosphere in this hotel and the pub was extremely strange. It felt abandoned even though there were people there. I went into the pub, saw the prices and I don't know why but I felt very uncomfortable in there. In the end I just got a Deliveroo. I think they were doing building work next door but I was under the impression that there was a restaurant for tea inside the hotel. It is also pretty far from Gatwick. I honestly wouldn't go there again, as a solo female traveller I didn't feel safe in this hotel. Pros: comfy bed, clean rooms, did the bed bug test and there was no evidence of bed bugs. Cons: location, strange atmosphere, lack of restaurant, didn't feel safe.