Best Hotels in Cuenca de Pamplona - Pamplona, Spain

The official website of the hotel shows some photos of the rooms, but when you arrive at the hotel and you are allocated room, it seems that it has nothing to do with the photos. This is because the 1st floor rooms are older, and therefore have a older furniture. In our case, it has not the furniture baggage support to open as it appears on the web, older bed head, older box than on the web photos, other apps, the printing works not well, ... Totally, that surprise comes when you see the room and this is not what you had booked. And they didn't notify us when booking that there were such rooms other than those published, because if they knew, we would not have booked this hotel. We called the same afternoon in the reception and a very friendly girl who cared very properly changed us from the second day. The new room at 2ª plant was better, but it is not that it was recently renovated, but if it was a little more to what we had imagined once surveyed on your web. The hotel was very comfortable and very comfortable.

Nos gustó todo,cama cómoda,baño amplio+gel de ducha/manos ”NO” hay secador de pelo,excelente limpieza,dispone de ascensor. Fuimos para un concierto de Izal en el Navarra Arena del 04/06/22 al 05/06/22 una noche,nos costó la habitación 46€ solo alojamiento,muy buena calidad/precio. Tienen una máquina dispensadora de agua+refrescos+gominolas+algún snack salado y otra de cafés muy útil cuando se te antoja algo. A escasos 2 min del alojamiento hay una parada de bus q te lleva al centro de Pamplona (bus nocturno el fin de semana hasta las 5:00 de la mañana,pasa cada hora) Tiene zona para aparcar gratis al lado porque está en un polígono.

Well welcome, nickel room, restaurant staff much less the evening for us, (Will we put this on the language barrier?...)

The hotel is very good. It is not a luxurious hotel, but to come it has dinner and lunch the next day is very good. Clean and very quiet. Workers are a delicious sympathy and attentive. The hotel is very comfortable and very comfortable. The San Fermín journey, very beautiful I have historical, as well as the Taracona park is very beautiful, as the beaten city, as well as the Yamaguchi park and the spectacular Sadar park.

Room was nice and I liked the fact that the shower/tub controls were at the end of the tub opposite the showerhead. AC worked fine. Not much of a view. Rooms were clean, so no major complaint. I had no hot water one night nor the following morning. I made due as I had a lot of things to do. When I was checking out the nice clerk asked about my stay and I said it was very nice, except I didn't have hot water last night nor this morning. An officious woman came over and corrected me saying that there was hot water that morning. Clearly I had struck a nerve, but I wasn't complaining, just answering a question. Frankly, I know what water is hot and what isn't, and after running for 15 minutes this water wasn't even tepid. Since there was no one at the reception desk, I don't know why this woman felt the need to try to correct me, even tho I had been in the room and she had not.

I made a booking for the San Fermin festival through their website for 3 rooms (we are a group of friends going together). One main reason we chose this hotel is because they only required a credit card in case of no-show, and the reservation said payment would be collected at the time of check in (July 7). Well, weeks after the reservation, without warning, they charged my bank account nearly $2000 US and said that's their policy for the festival (but nothing was indicated on their website). In fact, this is what my confirmation email says: CREDIT CARD DETAILS Your credit card won't be charged this amount (payment is to be made directly at the hotel on the day of arrival), unless you have booked a non-refundable rate or if stated otherwise in your rate's terms and conditions. In the event of a no-show, you will be charged a certain amount depending on your selected rate's cancellation policy. They refused to honor the terms of the reservation and caused my account to go into insufficient funds. Luckily, we were able to cancel and book at a different hotel. Horrible bad impression to leave on a guest. I get that you're expecting a full house but you cant change the terms that were agreed upon just because you feel like it.

Somos una família con cinco miembros. Eso es un problema vayas donde vayas. Escogimos este establecimiento porque no había nada más ese día en Pamplona. Las habitaciones son amplias y limpias. Ese punto es muy positivo. El baño limpio y amplio, pero muy oscuro. Triste, pero positivo también. El aire acondicionado de la habitación potente, pero en los espacios comunes no hay nada. En agosto era un horno, supongo que en enero será una nevera. La recepción es la zona más triste y sucia. Te hunde la moral solo con verla. Es una mala primera impresión (y si le sumas la máquina de vending, ya....). El check-in digital es la opción de este establecimiento. Me parece una mala decisión, y más si tenemos en cuenta el barrio en el que se ubica este hostal (complicado a partir de ciertas horas de la noche, como para que algo no funcione bien, y te quedes en la calle.... ). Por cierto, el establecimiento está pared con pared con una gasolinera. Este hotel es la solución para grupos de jóvenes (el wifi es muy bueno) o parejas con dos hijos. Pero a nosotros no nos compensó, porque acabamos pagando 260€ por una noche las cinco personas en un hostal de 2 estrellas. No volveremos. m.

Good reception at the reception, a small explanation of how the building has emerged . Fine restaurant and good price

We have stayed my couple and I this Santa Week and everything has been very good ...attention by the staff, cleaning the hotel, the size of the room ... Breakfast is okay, we have dinner, there are several rounds of the letter, The ideal thing is to share some dishes and ask a main. The rations are very good and quality is very good. There is also a letter of rice. Just to put a but, it's something I don't understand in many hotels, that there's no hair conditioner for us :- ) I'll certainly return, a great hotel, where the views from the room are spectacular and the environment is a luxury.

I had a great experience with the Hotel Maisonnave. The location is perfect. Every contact I had with the staff was positive. They are warm, friendly and of course helpful. I especially have to comment on Leire Alemán. She went out of her way to help me. Thank you. DR