Hotel Boutique Santa Lucia
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Hotel Boutique Santa Lucia

2026 Americas 50 - Cultural Hotels
Planta Baja, Calle: Presidente Borrero, Exterior: 8-44, Cuenca, Azuay 010150, Ecuador
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Highlights
Ideal location
Airport pick-up available
Delicious breakfast
Free parking
Lots to do
Amenities
Private parkingFree
Airport pick-up
Luggage Storage
Bar
Restaurant
Airport drop-off
Currency Exchange
Business Center
All amenities
Property Description
A stay at Hotel Boutique Santa Lucia places you in the heart of Cuenca, steps from Calderon Park and 2 minutes by foot from Convent of the Assumption. This family-friendly hotel is 0.2 mi (0.4 km) from Esqueletologia Museum and 0.3 mi (0.5 km) from Museum of the Canari Identity.
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9.0/10
Great
Cleanliness9.0
Amenities9.0
Location9.0
Service9.0
All 83 reviews
Surroundings
Airport: Mariscal Lamar International Airport
(2.5 km)
Landmarks: Old Cathedral of Cuenca
(<100m)
Landmarks: "UNE" Park
(150m)
Landmarks: Plaza Abdon Calderon
(180m)
Landmarks: Calderon Park
(180m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

4

Triple Room

1 King bed or 2 Double bed
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Towels
Shampoo
Room Details
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17

Twin Room

2 Single bed
Free Wi-Fi
Non-smoking
Private bathroom
Towels
Private toilet
Shower seat
Room Details
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6

Single Room

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
TV
Towels
Shampoo
Room Details
Check Availability
28

Standard Double Room With Double Bed

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Towels
Private toilet
Shower seat
Room Details
Check Availability

Guest Reviews

9.0/10
Great
83 reviews
Verified Reviews
  • Cleanliness9.0
  • Amenities9.0
  • Location9.0
  • Service9.0
Average for similar properties in Cuenca
Most Mentioned
X‍i‍a‍o‍Z‍o‍e‍_‍W
April 17, 2023
房間雖然小,但是很好住。 衞生間是乾濕分離的,用起來很方便。有膠囊咖啡機,還有行李架。和歐洲以及北美的酒店一樣,不提供牙具梳子。洗髮水、護髮素、沐浴露、潤膚露、洗手液全套是歐舒丹的。 超出預期的是,有開夜床服務!而且還送了片面膜。拿到那張帶中文的面膜,整個人大震驚😂
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 22, 2025
November 2025 While traveling recently in Ecuador, my wife became ill, was treated at Metropolitan Hospital in Quito, and was unable to continue our trip to Cuenca. Upon learning our situation, the Hotel Boutique Santa Lucia very graciously refunded our payment of a “non-refundable” reservation. We’ve traveled all over the world but have rarely encountered such true hospitality and understanding. Any establishment with this level of compassion and courtesy is a joy and we look forward to visiting the Hotel Boutique Santa Lucia very soon. Maybe you should as well…
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 12, 2025
It’s always an amazing experience to stay at this hotel. I never get tired of it. This time, I stayed at room no. 2 and even though it didn’t feature a desk and chair for work, it wasn’t a biggie. Enough workspace around the central patio. Always a plus to receive late check out. I love this place and I always long to go back!
D‍a‍v‍i‍d
July 5, 2025
Beautiful establishment. The front desk attendant was extremely understanding and accommodating with our late check-in. Rooms are clean and very spacious. Highly recommend!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 16, 2025
This lovely hotel surpassed our expectations! Santa Lucia was an elegant, historic property with quiet, comfortable rooms and inviting, exquisite common areas. It was grand without being overly pretentious. The breakfast was wonderful, and hotel staff were eager to please. Sebastian provided helpful guidance and advice on making the most of our visit. We would eagerly stay at this property again.
g‍l‍o‍r‍i‍a
September 21, 2025
I suggest rooms need to be update like floors, bathroom, walls, furniture.
G‍e‍o‍f‍f‍r‍e‍y
June 27, 2025
This hotel is very elegant and tranquil. The staff are super friendly and helpful. It is a perfect boutique property right in the heart of Cuenca.
D‍a‍n‍i‍e‍l
May 21, 2025
The hotel is in a very nice building, with a nice courtyard. We asked for a room next to the courtyard. The room was fine but the bathroom had an awful sewer smell. The hotel staff were very nice and helpful. The location is great, with easy walking to sites, restaurants, and shops. I’m not sure if I would come back due to the smell in my room.
J‍U‍L‍I‍O
May 3, 2025
Loved the property, its colonial decoration, personal was very polite and helpful. Breakfast was delicious!!! For sure I will be back again and recommend it tofriends!!!

Services & Amenities

Bar
Restaurant
Restaurant
Restaurant
No additional info available
More amenities
Internet
Parking
Private (exclusively for guests) is available Off-site parking. Reservation not needed.
Transportation
Business services
Front desk services
Languages spoken
Food & drink
Public areas
Activities
Cleaning services
Facilities for children
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–23:00
Check-out: 07:00–12:00

Front desk hours: 24/7

Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleA la carte
Opening hours[Mon - Sun] 06:30-11:00 Open
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 1856
  • Number of Rooms: 21
Phone:+593-7828000
A stay at Hotel Boutique Santa Lucia places you in the heart of Cuenca, steps from Calderon Park and 2 minutes by foot from Convent of the Assumption. This family-friendly hotel is 0.2 mi (0.4 km) from Esqueletologia Museum and 0.3 mi (0.5 km) from Museum of the Canari Identity.

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this Victorian hotel include concierge services, babysitting (surcharge), and a hair salon. Guests can catch a ride on the shuttle (surcharge), which operates within 4 kilometers.

Enjoy Italian cuisine at SANTA LUCIA, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 6:30 AM to 11 AM.

Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Make yourself at home in one of the 20 guestrooms featuring espresso makers and LCD televisions. Your memory foam bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

Frequently Asked Questions

What times are Hotel Boutique Santa Lucia check-in and check-out?

Hotel Boutique Santa Lucia check-in time is 15:00-23:00 and the check-out time is 12:00.

What are amenities in Hotel Boutique Santa Lucia?

Hotel Boutique Santa Lucia amenities including Shuttle Bus Service.

What is Hotel Boutique Santa Lucia cancellation policy?

The cancellation policy for Hotel Boutique Santa Lucia varies depending on the type of room and booking conditions.

How much does it cost to stay at Hotel Boutique Santa Lucia?

Prices at Hotel Boutique Santa Lucia change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.

What is the cloest airport from Hotel Boutique Santa Lucia?

The closest airport is Mariscal Lamar International Airport, and it is about 10 mins from hotel by car (2.5 km).

How to get a receipt?

The receipts are issued differently depending on the payment method you use. If you use "Prepayment", you can get an electronic receipt from the booking details page. If you wish to pay at hotel, please inform the front desk staff when you check out.

What are Hotel Boutique Santa Lucia nearby landmarks?

Hotel Boutique Santa Lucia locates at the center of Cuenca. The nearby landmarks include Old Cathedral of Cuenca, and it is <100m from your search (straight-line distance).

About This Property

Nearest AirportMariscal Lamar International Airport
Distance to Airport2.45KM
Average Price FromEUR114
Hotel Star Rating4