Top 5-Star Hotels in Cuiaba

A hotel that helps a colleague make a mistake. This family was good in all aspects of the evaluation and chose this family. The hotel's been making good comments. Nice position, too! Good recommendation!

Was in Cuiaba for one night prior to going to the Pantanal. Excellent hotel, the huge lobby and restaurant are impressive. Its across from a large super market, you do have to walk a bit to cross the highway. Definitely would recommend. Its a bit further away from the airport not really an issue.

The location is average, there is no place to eat nearby, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay,

Five stars. All went well I needed the laundry receipt and they delayed it for hole week . Until I reached haylene Fernanda and she solved it. The breakfast and the people working there are lovely very good food and a lot of options. The cakes are a different chapter, always delicious and a huge variety. Wish to go back soon

Located in Cuiaba (Alvorada), Serras Hotel is within a 5-minute drive of Santos Dumont Square and Pantanal Shopping. This hotel is 1.9 mi (3 km) from Museu de Pedras Ramis Bucair and 1.9 mi (3 km) from FEMINA - Hospital Infantil e Maternidade.Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. A complimentary buffet breakfast is served daily.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and a safe deposit box at the front desk. Event facilities at this hotel consist of a conference center and 3 meeting rooms. Free self parking is available onsite.Make yourself at home in one of the 96 air-conditioned rooms featuring refrigerators and minibars. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided daily.

I was a bit dirty, he had a worn mask and a bottle of empty water was thrown on the floor... and nothing was done... at the time we were hosted... the manager wasn't at the hotel. The reception only said that if I wanted I had to wait for the manager to make a complaint. Inadmissible in pandemic times the hotel had no cleaning at least reasonable. Breakfast had to be asking for replacing. The garage is far from the hotel and the manufacturers bring the vehicle and sweat the whole interior with dirt that looks like construction.

I was in this hotel 2 times to 2 years ago Near the hotel has the shopping of America spacious and comfortable rooms very clean and organized excellent swimming pool First breakfast with many varieties Parking not covered but safe I loved This hotel

I spent 1 week at the hotel at work. The hotel is reasonable, the rooms seem old, mainly in the bathroom lack maintenance. The shower was wet all except those who took bath, well disregulated, had no way to take bath or wash their hair. The hotel was cleaning and the hotel was good, but the breakfast was excellent, but every day I passed there was the same thing, should change. The outside noise was great, almost all night heard cars and motorcycles running because the hotel is in a mega-avenue moving. The inner noise tbm was bothered, I don't know whether guests or staff were. I don't know if I would be home again!

The hotel was very good, breakfast was served with a 3-heart coffee machine ! Clean room, quiet place.

It is a pity that a hotel so well known in Cuiabá has failed to provide services, with information unconscious by the staff and a lack of respect in solving problems. All this could be avoided with a clearer and more organised check-in process. I check in at Hotel Taiaman on day 22/08/24 and, during the information and filling process of my stay, I was never informed that the hotel's parking was paid. This unpleasant discovery happened only today, at the end of my check-out, when I was surprised with a fee of R$80,00 for the four days I was there. In the face of this, I asked to speak to the manager to express my indignation for the lack of clarity in the information. When he arrived, he claimed that it was written on a plate – a small plate, placed on a table that is not visible. I explained that I would not pay for something that was not clearly reported, and, for my surprise, the manager simply gave me the back and went out. I do not know whether this is the proper position of a manager to resolve conflicts, but I admit that I was extremely annoyed with such a attitude. What is missing is a clear communication to avoid such constraints.