Cupertino Hotel Reviews

first the good part. The staff is very nice and try to be helpful. The location is also convenient, right off the 280 freeway. now the bad part (unfortunately). First, be careful walking to the shopping center nearby to eat something. I got some food and walking back around 8pm, a guy tried to rob me as the parking lot is dark. I would have thought Cupertino (home of Apple) is safe but apparently not. I wouldn't let my wife walk outside alone near this hotel. Besides that, there are other things to know. The free breakfast is horrible, and I wouldn't eat that for fear of getting sick. The building itself is old and not cared for. The photos of the building are very misleading. Dirty, dimly lit, and the hallways were freezing (they have outdoor hallways). That lead to my biggest shock, which was to find a mouse in our bathroom! Actually, my wife got up in the morning to use the bathroom and she shrieked at seeing the mouse run around when the lights came on. What was disappointing however, was the hotel's response. We called the front desk at 7am and the guy was nice, but was UNABLE TO HELP BECAUSE HOUSEKEEPING WASN'T AVAILABLE UNTIL 9AM! So we were stuck without a bathroom and worried the mouse will crawl under the bathroom door into the bedroom. That about sums up this hotel. Good staff but it's the same as a Motel 6 but 2x the price.

Hotel is okay. The elevator was broken when we came. And the alternative elevator couldn’t take us to our floor. So we had to climb the stairs with the suitcases. Luckily our room is only in 2nd floor. Location is good, cupertino is close to San Francisco if you wanna do a quick trip

Location was great. Was disappointed that the gym advertised as "available off site" was inaccessible to me as it was 2 miles away and I didn't have a car.

They should remove the big mirror in the room, quite scary

Nice stay with breakfast! Car park available for free. 3 mins walk to the supermarket.

Overall, it is a decent hotel. The only problem is the furnitures - they are kind of old and may need renovation

Very cosy hotel, with decent breakfast. Room is spacious. Near Apple Park and plenty of eateries nearby. Scoring low on cleanliness as the spa pool is sandy and the gym is actually not on site. Otherwise, comfortable hotel with friendly service staff.

Had a nice stay very clean and comfortable

Overall is ok for the price.

Check in was hassle free. Room very clean and nice and big. Breakfast was great!

It feels ok, but the breakfast is getting simpler and simpler, just bread, nothing hot, eggs were ok the first time, but this time there was none

The hotel is in a good location, close to Highway 280, and next to a square. There are restaurants and supermarkets, and it's very convenient to walk there. The room facilities are okay and the hygiene is good. However, it is inconvenient to renovate the elevator now and there are many fewer types of breakfast.

The room is good, there is an outdoor hot spring, overall it is worth recommending

It was so bad, so bad that I booked four nights and no refund was given. The lobby is scary when you enter it. I paid more than 4,000 yuan in vain and didn't even have a night's stay. Four thousand dollars spent in the ocean has been wasted, so everyone should be more careful when booking hotels in the future. lest….