No.11 Muzhuwu, Dashuwu Village, Moganshan Town, Deqing, Zhejiang, ChinaView Hotel Details
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1 night
Arcadia HotSpring Hotel Guest Reviews
4.9/5
Perfect
237 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.9
Amenities4.8
Service4.9
Cleanliness4.9
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All reviews(237)
Positive reviews(237)
Reviews with photos/video(185)
Loved the view(43)
Quiet & comfortable(39)
Great swimming pool(29)
Well designed(23)
Tasty dinner(22)
Perfect for kids(17)
Great air circulation(8)
Guest User
Shangyun Superior Mountain View Room
Stayed in Oct 2024
Couples
4 review
5.0/5
Outstanding
Posted on Nov 24, 2024
An outskirt paradise on the hill. Good for hiking or treking. Impressed by the Italian designed lobby. We were well received by the house keeper Teddy. We were honor to be attended by the owner Ernest Guan who make all guests feel at home. Ever obliging and “Take your time”is his slogan . The western meal is acceptable and the Chinese meal is excellent. We eventually extended our stay to join the night party with many foreigners.
Thanks Ernest to his extra “wood”for comforting us through those chilling nights party.
Response from Property: great to have you! we made many new friends these two days with great conversation and experience shared.
Maria in China
Guestroom - with View
Stayed in Oct 2024
Family
29 review
4.5/5
Great
Posted on Dec 15, 2024
Beautiful hotel in a rural location. The room was excellent as was the service and food.
AlexRJ
Shangjing Deluxe Mountain View Room
Stayed in Oct 2024
Couples
4 review
5.0/5
Outstanding
Posted on Nov 11, 2024
Superb stay, in a perfect location amidst a bamboo forest, far from the crowds and making you feel fully relaxed and comfortable. The vibe at the house is super cozy, the place is extremely clean and beautifully decorated, with warm colors and a home-vibe all around. Ernest and his team were super supportive since the first moment of the reservation and assisted us immediately through WeChat if any question. We also enjoyed their exquisite Chinese local dinner set; it was tasty and fresh! The breakfast is also very delicious. Finally, the bedroom was really amazing, with one of the best views I’ve had in a countryside hotel by far; just spectacular to relax and get a perfect getaway from the city. We will definitely come back and recommend it to our friends. Thanks for all Ernest!!!
Response from Property: Great to have you and so happy you got the best out of what we have to offer. Welcome to come back with your family and friends again end of the year.
Marchand
Guestroom - with View
Stayed in Aug 2024
Couples
10 review
5.0/5
Outstanding
Posted on Sep 20, 2024
Excellent service, the view is amazing and the staff was really friendly, the food menue is great and quality and price are matching well , good selection of wine and the swimming pool is great
Response from Property: We appreciate your comments. Glad you enjoyed your stay with us. Welcome back soon!
Guest User
Shangjing Superior Mountain View Room
Stayed in Jun 2024
Couples
13 review
5.0/5
Outstanding
Posted on Aug 4, 2024
We have spent some wonderful days, it is a very beautiful place with many details, the environment is spectacular, we have eaten very well both Chinese and Western food... The service has been impeccable, thanks to Terry, Allan, Ernest and the entire Arcadia team, they have made us feel at home. We will definitely return.
Response from Property: The food and environment is something our guests enjoyed the most here. We are also proud of our service and made a lot of friends all these years. Thankyou again for coming and we look forward to seeing you Again soon.
Helena leyan
Shangjing Superior Mountain View Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 18, 2024
酒店很美,服务很好. In my opinion it's the best hotel in Moganshan. And the prettiest. Will come back many times more..
Response from Property: thank you so much.
Ivan
Shangjing Deluxe Room
Stayed in May 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jun 7, 2024
Ernest and his team provided excellent friendly service. The hotel is modern and clean. Four of us came for a cycling trip and we had a great stay. Definitely will come back!
Response from Property: great having you!Glad the weather turned out good for you.
BP Pan
Guestroom - with View
Stayed in Apr 2024
Couples
5 review
4.2/5
Very Good
Posted on Jun 20, 2024
we stay only one night but very inpressed with the hospitality of the staff and manager who greeted and attended to us during our stay very friendly and helpful. the dinner is exceptional very delicious. highly recommended this small hotel homely feel very quiet at night peaceful clean environment. we evn got nice EV Car ride at reasonable price from Shanghai and back to Shanghai very friendly driver very interesting guy. the roads along the way is amazing beautiful countryside clean and green.
6/7
Response from Property: Glad you had a good time and thank you for sharing your experience.
Guest User
Guestroom - with View
Stayed in Apr 2024
Couples
4 review
5.0/5
Outstanding
Posted on May 19, 2024
Fantastic food, chilled ambient atmosphere,lovely location and superb service. Many thanks for all of your efforts! 💐🥂 Just the break we needed.
Response from Property: Thank you very much and we are really glad that you enjoyed your stay with us.
Yaroslav19
Shangjing Deluxe Room
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 15, 2024
The hotel is located on a hill in a bamboo forest. There are no neighbors around, so in Arcadia you can enjoy nature and relax from the city noise. A vacation in Arcadia is perfect for groups of friends, families, with you love or alone.
The room is spacious, bright, well-ventilated, the bed is large, our room had a balcony overlooking the valley. There are many places to relax, 2 Jacuzzis and a large swimming pool.
We were delighted with the food! Even we foreigners really liked the Chinese cuisine in this hotel. The European cuisine and the serving of dishes are great, we have never seen this level in other hotels. The ingredients in the dishes are fresh and of good quality.
Besides the good food, Arcadia also has the best service among all the hotels we've been to. Thanks Terry for that! The staff is friendly and helpful. We were greeted and escorted off as good friends.
The owner of Arcadia Ernest is a hospitable, kind and interesting person with excellent English. He gave us a tour of the hotel, showed us hiking trails with wonderful views of the tea plantations and the valley, and told us many stories about the hotel and the surrounding area.
On our next trip to Shanghai, we will definitely plan a visit to Arcadia!
Response from Property: It‘s one of the most detailed sharing of experiences. Likewise, we also enjoyed your company. Thanks again for coming all the way and picked us out from so many nearby boutique hotels.
yaele
Shangyi Superior Mountain View Room
Stayed in Mar 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 26, 2024
Probably the best service we ever encountered. Amazing hospitality, amazing food , the staff was amazing from booking time until leaving the house. Beautiful place wonderful location. We are very grateful and will definitely come again...and again....
Response from Property: Thanks for your encouraging words. It’s not easy, but that’s what we do day in and day out. We will keep it up and hope to see you again soon.
Tami 9
Guestroom - with View
Stayed in Feb 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on Mar 28, 2024
Lovely hotel in the top of the mountain. Everything was great. The host is so nice and kind person, he made us feel so good and welcomed. Food he cooked for us tasted great. I will recommend this warm and cozy hotel to anyone who wants to go to Moganshan
Response from Property: Hope to be your little sweet home for weekends in moganshan, where not far away from Shanghai.
Russell Alexander
Guestroom - with View
Stayed in Jan 2024
Couples
12 review
4.7/5
Amazing
Posted on Feb 22, 2024
Excellent service from Terry, excellent food cooked by Terry and a nice quiet location surrounded by bamboo forests.
Response from Property: great. thanks for coming!
Guest User
Shangjing Deluxe Room
Stayed in Jul 2024
Couples
1 review
4.5/5
Great
Posted on Aug 19, 2024
Super attentive & friendly staff! feeling welcomed like at home... really relaxing feeling, loved our stay there. And they are dog friendly - so had amazing time with our 2 furry girls! Highly recommend
Response from Property: Many friends take us as their home away from home in the mountain. Glad you enjoyed your important anniversary here.
Traveler1992
Guestroom - with View
Stayed in Oct 2023
Couples
7 review
5.0/5
Outstanding
Posted on Nov 12, 2023
My husband and I (as well as another couple we were traveling with) had a lovely weekend getaway at Arcadia Hotel. The hotel is set away from the main streets of Moganshan, providing privacy and tranquility right in the middle of the bamboo forests. The hotel itself is well-decorated, clean, and staffed by extremely friendly and accommodating individuals. We were spoiled with attentive service, delicious cooking, and a plethora of suggested activities and ways to spend our time. We had a great weekend getaway from Shanghai at Arcadia Hotel and would certainly return in the future!
Response from Property: We appreciate that you brought out and enjoyed our best elements. Thats what most of our guests and friends enjoyed the most and thats our unparalleled value. Thank you again and hope to see you again soon.