Find Designer Hotel in Xi'an

We had a lovely time in Xi’an, the hotel although a bit hard to find at first was great. The entrance was impressive and the whole hotel has their own theme throughout. The staff at reception were very nice and helped us check in just a bit before the official time stated online. The hotel is secure and to be able to take the elevator up to the rooms you need to swipe your room card. There are multiple amenities inside as well for example the fifth floor had a laundry area and a bistro / bar next to reception. The rooms were nicely organised, the beds were comfortable and we even managed to watch a few movies on the TV alongside with the news and documentaries. There’s a shopping area nearby where one can get food and other necessities, there’s 2 subway lines nearby but you would still need to walk a bit to access those. During check out we received some gifts as well and overall we received a pleasant service.

Receptionists are really helpful and they are all speaking English. They suggest and introduce all Xi’an attractions to us during our checkin. Hotel is located at the South gate of city walls and the metro station is directly in front of the hotel. The room’s view is just perfect and you can enjoy the night view of the Xi’an city wall. The hotel and furnitures are a bit old but in general its okay and cleaning was nice. The only problem is there is no socket in the bathroom to use hair dryer, there was something look like a socket but the hair dryer didn’t run normally when we tried to use. We used the hair dryer next to bed, it is not a critical problem.

This is probably the perfect hotel for someone in transition to the city. There’s actually some families that come here also. The room size was just right for me. One suggestion is to add an extra luggage table or chair-side table. I was splitting the week with two different hotels and decided to stay at Mr. Wu’s the whole week because the reviews turned out to be better. The location is in the hi-tech area, and walking around to multiple venues or shops is quite easy. My Cityview had some city sounds to go with it, but I actually enjoyed that. The staff did really well with helping translate a lot because my Mandarin and is not strong. It’s easy to get to a bus or nearby subway and even grab a rideshare. I only had the breakfast a couple of times, but they had a really good selection. The teatime and the welcoming fruit were a nice touch along with the gift upon check-out. I was already traveling overseas and needed to wait a full week to get into my apartment. Everything including the laundry, gym, lobby waiting area, and housekeeping service was good. I did not use the foot spa access on the second floor, but I plan to go back to the area since I’m transitioning into the city. Very clean and cute decorations. For the location and the price, this is definitely a must-stay. It’s important to note that larger groups might need more space. My room was perfect for one to two people. There was even an event room some ladies were celebrating in. Each floor lobby is a bit different. Just right.

Value for money: It's a little expensive compared to others around it, but it has a unique geographical location. On one side of the stairs downstairs are the Big Wild Goose Pagoda, Datang Evernight City, and Joy City, and on the other side is the Tang Furong Garden, which completely avoids congestion. Coupled with the hotel's hardware and software, I think it's worth the price! The hotel also raises peacocks🦚The front desk can provide feed, which is so fun. The peacocks open their tails every morning, and the children love it very much. breakfast: It’s delicious, there are many varieties, and it’s okay. The Roujiamo is super delicious. As southerners, it’s very popular. It’s different from the ones outside. parking: Parking is free for hotel guests. Just go to the front desk to register your car number before driving out. Location transportation: It’s a unique place, this is it! It’s suitable for all kinds of reasons. It’s so convenient to go downstairs to eat at night! Serve: Every staff member is very service-minded, treats guests with special attention, and tries to find solutions to their requests. They are very considerate and considerate of the guests. Room facilities: There is actually a ”menu” for pillows to choose from. There are more than ten kinds of children's pillows and buckwheat pillows, which is so user-friendly. The only thing that is incredible is that there is no door between the hall and the room in the suite. That's it. There is no separation between the toilet and shower room and the room. If you are staying with friends, it will be awkward to get dressed after taking a shower😳

Jiujian Shangshe B&B is located in Defu Lane, Xi'an. The environment is elegant and the rooms are exquisitely decorated, making people feel warm. The host is warm and thoughtful, providing caring services and recommending local food and attractions. It is within walking distance to the Big Wild Goose Pagoda and the ancient city wall, and the geographical location is excellent. Living here, it feels like being in a beautiful time where history and modernity blend together. Highly recommended!

Before check-in, the housekeeper Xiao Li called in advance to ask if there were any requirements for the room. When she learned that we were traveling with the elderly, she specially arranged a room close to the elevator and upgraded the room type. After check-in, she helped to take the suitcase to the room. The service was really great, so I must write a review to praise Xiao Li's service attitude. The hotel is in an excellent location, convenient for shopping, sightseeing, and eating

The two stars on service, one for concierge one for the hotel bar’s waitress (Rose 游娜，a trainee but who offered us excellent service , made up for other issue we felt being unfairly treated). The itself, being a historical building and all, looks magnificent. Even though the decor may seem dated, but inside our room was comfortable, and cosy, we got nothing to complain. Concierge would accept our deliveries and helped with luggage and all, again, nothing to complain. BUT, on the second day, the hotel housekeeping mistakenly took a huge bagful of our travel stuff ( including snacks, mini packed laundry detergents, biscuits, fruits, alcohol wipes , packed tissues etc), they simply throw away as garbage. We deliberately left it in a corner so it WONT be mistaken as rubbish. We did NOT leave it next to the bin, and we HAVE already taken out our takeaway boxes. Because we did not at all expect this to happen at a five star hotel , we did not realise it was missing until the next morning when we were getting ready to leave for train station. At this point, when we called, the hotel told us, housekeeping merely thrown out two EMPTY takeaway boxes, that was NOT true! They could confirm it from surveillance camera that it’s s about heavy yellow bag been taken out instead of two empty takeaway boxes. Yes, perhaps it’s not valuable, it’s not a gold chain or a camera, but it’s something very handy to our long journey , and their initial response was not acceptable. We are also not sure what other small things we have left inside the bag ( Because we didn’t think someone will throw it out!!!!). It was obvious it’s not a bag of garbage, if they were not sure why not keep it until we are back and ask? In all the years staying in any international five star hotel chains, we’ve never had to deal with such situation … And one more thing, made us uncomfortable, was before we depart we decided to have a drink in the hotel bar. I asked the bar staff for two Proseccos, she replied if it’s the bubbly free drink being offer upon check in. I spent about 60rmb for two sips, and only to find out it was offer for free which we never been offered upon our arrival ( was nobody else just us two on the arrival night). However. After hearing my complain, the bar staff Rose was very thoughtful gave me a second pour, I still paid, but at least feeling not as mistreated. Perhaps this just the final straw on the pile. On check out, the front desk staffs were busy, no one asked how was our stay , so I did not tell them our experience as above, I had only this one chanel to let out. Legend, not so legend. 传奇酒店让我期待已久，毕竟全球六家，而且在西安的历史建筑内，所以完全没有考虑其他酒店，哪怕我本身几乎不住索菲特，也没有用过accor的loyalty program。 酒店所在建筑的确很棒，我很喜欢，里面的设施也都达到需求。礼宾部前台都很有礼貌，让人觉得很帮助。但是我遇到了两件事，让我觉得以后恐怕不会回来。 1，我们有一个旅途中用的袋子（黄色美团超市袋，里面是一个大的绿色纸袋，因为美团袋子不怕脏放在火车站火车上地上都不担心弄脏，到家了直接拿下来丢掉即可）。里面放了各种小零食，全部可以肉眼看到没有拆开，还有路上用的小包纸巾，ole买的小包酒精湿纸巾，还有小号垃圾袋，以及旅行装洗洁精等。我们把它放在书桌边上的一个墙角，特地放得离垃圾桶区域远一些（房间也没有很多空间放东西我们也不能当路中间）。在我们用完了外卖以及快递后，按照酒店茶几上放的小牌子的要求，打电话请客房部也来收走了。我们理解古建筑立面万一染上污渍会比较难清理。 结果我们离开了一个白天，回来也没特意检查，毕竟这是我们住的地方，我也不想一天到晚防贼一样，也没有对自己的物品拍照。到了第二天我们准备收拾东西离开酒店了，发现这个袋子不见了，这是一个至少有8-10斤左右的袋子，不会轻易错过，于是我们致电酒店管家，在插叙后，告知的确丢掉，但就是一包里面两个空外卖盒… 这是让我最生气和不愿意接受的部分，不小心处理了，不能理解也得理解，但是总不能说瞎话，cctv调出来，我来看看这位清理人员拎出来的是什么东西？？？ 随便看一眼就看到里面的东西都是没有吃过没有用过，就算不确定我也能理解，为什么不放半天等客人回来了确认一下？这里面没有任何异味和汁水，存放一下并不会妨碍你们的酒店。或许对酒店来说，都是些不值钱的东西，没了就没了，有什么好抱怨的，但是将心比心，东西的价值很多时候不在意实际价钱的高低。我们在外面旅行，这些东西是我们的需求，不是钱能买的。 第二个点，我们在离店前，去酒店的酒吧喝一杯，我问吧台服务员点起泡酒（之前我在房间点过，意大利起泡酒），她问我是不是入住时候免费送的起泡酒，我当时就愣了，入住的时候，没有任何人offer我们任何到店饮品。而且到店时就我们俩没有别的客人（所以不是因为太忙）。我拿着一小杯我要付钱别人免费的起泡酒加上被丢了东西，心里不是滋味，不患寡而患不均。是，说我小气，60多一杯的酒在这儿逼逼… 我朋友点了个咖啡，我看到旁边来了另外两个客人，其中一位和一个服务员说，我上次来你们也送的哦，别忘了哦，服务员轻声说知道知道。之间随她的咖啡一起来的，是一份曲奇饼干… 看这个我们桌上孤零零的饮品，心里又是一根稻草压上去。 可能吧台一位员工看到了这个问题，她还是个实习生，也知道了我关于免费不免费起泡酒的不满，于是主动给我续了一杯酒，还拿了饼干（虽然我们也没有吃）、但是心里好受了很多。人真是奇怪的动物（我自己），确实这些都是小东西小细节不值钱可能，但是感觉不公平那就像损失了一个亿，同样是客人为什么没有标准化的服务流程，需要客人去“哭奶喝”，… 逼着大家小气。我不知道这个酒店开了多少时间，但是与传奇这个品牌相比，远远还做的不够。希望传奇品牌有的不紧是历史人物们踏足过的辉煌， 更能够创造属于自己新的传奇。

The facilities have free parking, tea and coffee in the lobby and restaurant. The room is spacious and comfortable, the whole is very clean and there is no smell, the bed is very comfortable, and all kinds of equipment are fully equipped. Very satisfied with a stay experience. The overall service of the hotel feels very good, the staff are very enthusiastic, the front desk lady is very nice, many unclear places are patiently answered clearly. There are places to eat near the hotel, shopping malls, and travel is very convenient. I will consider staying here next time.

Wonderful accommodation with great attention to detail. Everything has been thought through. The cleanliness is remarkable and the staff very attentive and helpful. Service is extremely generous! The guest is the full focus and satisfaction is definitely a given here. The rooms are beautifully furnished and everything you need can be found. You have to see and use the roof terrace! The tea rooms are also full of attention to detail! I can wholeheartedly recommend it. 100/10 ❤️

Next to the wild geese, within the scenic area, the location is excellent. However, it is difficult to take a taxi during the Spring Festival due to traffic control, and I am not familiar with the surrounding environment. When I got out of the subway, I walked one way due to traffic control, so I took a lot of unnecessary steps; double bed room 1.5m The bed was a bit cramped for one large and one small person. Two days later, I paid extra money to change to a suite with upper and lower floors. The 1.8m bed was very comfortable. It is recommended that the interior be renovated and replaced with smart toilets and other facilities. The beds should also be replaced with 1.8m wide beds.