Orange Hotel (Dongguan Dongcheng Wanda Branch) Reviews
Orange Hotel (Dongguan Dongcheng Wanda Branch)
Dongcheng District, Dongguan, Guangdong, China, Dongguan, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Orange Hotel (Dongguan Dongcheng Wanda Branch) Guest Reviews
4.6/5
Great
1757 review
Verified reviewsLocation4.6
Amenities4.6
Service4.7
Cleanliness4.7
Filter by:
Sort by:
All Reviews(1757)
Positive reviews(1703)
Reviews with photos/video(785)
Friendly front desk staff(148)
Delicious breakfast(90)
Convenient parking(72)
Perfect for business trips(44)
Convenient for shopping(36)
Stayed multiple times(19)
Awesome gym(11)
Delicious buffet(6)
Negative reviews(54)
Anonymous User
Queen Room
Stayed in Mar 2024
Business travelers
57 review
Outstanding
Posted on Mar 7, 2024
I think this is an old street, not much food can find here. Have to go a bit far for hunting food. But this hotel is clean and staff is polite.
Elles Lisanne
Queen Room
Stayed in Jan 2024
Business travelers
2 review
Great
Posted on Jan 29, 2024
Unfortunately there is a ktv under the hotel room. it was loud, but the staff was nice and willing to solve the situation
Guest User
2-bed Room
Stayed in Dec 2023
Solo travelers
2 review
Outstanding
Posted on Mar 24, 2024
Room and other facilities very clean and in nice condition, excellent breakfast buffet, good service
PARK
Queen Room
Stayed in Jul 2023
Business travelers
7 review
Great
Posted on Jul 30, 2023
good! clean and kind services
Anonymous User
Queen Room
Stayed in Jun 2023
Business travelers
30 review
Outstanding
Posted on Jun 3, 2023
Not bad, new and clean
Guest User
Stayed in Feb 2023
Friends
1 review
Posted on Feb 13, 2023
It was comfortable and clean!
Response from Property: Dear Sir: Meet you, the air is sweet, there is a kind of happiness is always with you! Dear guest officer, thank you very much for your support. The small room you booked during your stay was also upgraded to our luxury single room with projection for free, but it did not get your full 5 points of praise. We are still a little disappointed. The transportation around the hotel is convenient, which makes it very convenient for you to travel. Suixin has always been committed to bringing every guest a high-quality check-in service experience. Satisfaction is only the starting point, and surprise and touching are the ultimate goal of Suixin. Sincerely look forward to your next visit, I wish you a happy life!尊敬的先生：遇见你，空气是甜的，有一种幸福永远与你同在！尊敬的宾客，非常感谢您的支持。您在入住期间预订的小房间也免费升级到了我们的豪华单人间，带投影，但没有得到您的5分好评。我们还是有点失望。酒店周边交通便利，让您出行非常方便。随心始终致力于为每一位客人带来高品质的入住服务体验。满意只是出发点，惊喜和感动才是随心的终极目标。真诚期待您的下次光临，祝您生活愉快！
-soso-
Stayed in Oct 2022
Business travelers
227 review
Outstanding
Posted on Nov 3, 2022
nice hotel
Guest User
Deluxe 2-bed Room
Stayed in May 2021
Business travelers
23 review
Very Good
Posted on Jul 2, 2021
Good seevice, nice location, will visit again
Response from Property: Dear Guest:Thank you very much for choosing M. hotel!We are very happy to know that you like our hotel,we will certainly make greater efforts to provide better services,looking forward to see you next time !
Guest User
Superior Queen Room
Stayed in Mar 2024
Business travelers
1 review
Posted on Mar 23, 2024
Not recommended; the furniture is inferior; there is only one super small mirror; the layout and pictures are inconsistent; the cleanliness is obvious and the cleaning is perfunctory; the room is too small even if it is a deluxe room; haha, rubbish.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! First of all, thank you for choosing to stay at Juzi. Thank you for your valuable comments and feedback. From your comments, I understand that this trip to Juzi did not leave a perfect impression. Juzi hereby apologizes to you. You have booked our Superior King Room. This room is smaller than other rooms. Our hotel has many room types. There are other large room types for you to choose from. You can choose other rooms next time Try it, the experience will definitely be different, dear.
Guest User
Queen Room
Stayed in Dec 2023
Business travelers
3 review
Outstanding
Posted on Dec 12, 2023
The room is warm and clean, and you can directly see Wanda's building outside the window. Let’s focus on the breakfast. It’s a hotel buffet breakfast at this price. It’s so satisfying to eat like this. You can drink yogurt, soy milk, milk, coffee, and juice. The freshly made noodles and various noodles are available in the window. There are a wide variety of condiments, as well as stir-fried vegetables and Roast duck and so on, the self-service fruit melon is very sweet. Special praise is given to the robot. When the robot is delivered to the door in the middle of the night, it will be praised. It is very cute and very good. The oranges at the front desk were very sweet, and the front desk gave me a bottle of mineral water when I left. Very good check-in experience, the lady at the front desk smiles very sweetly
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Orange Hotel Dongguan Dongcheng Wanda Hotel. The hotel is located in the center of Dongcheng, Dongguan City, adjacent to Wanda Plaza, World Expo Plaza, Zhuoyue Zhonghuan, and Zhushan Pedestrian Street. There are many special restaurants nearby. The hotel has free parking to facilitate your business trip. and travel. We have always been committed to allowing guests to experience a safe and comfortable stay and creating a second home for you. All the staff of Orange Hotel look forward to your next stay and wish you a happy life.
Guest User
Queen Room
Stayed in Dec 2023
Solo travelers
14 review
Outstanding
Posted on Dec 7, 2023
The room was very comfortable and clean. The waiter was very nice and upgraded the room for free. I like the smell of orange in everything in the Orange Hotel, including toothpaste, shampoo, shower gel, hand soap and candies. The only bad thing is that it is far from the subway entrance. But it was still a very comfortable stay.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for staying at Orange Hotel and leaving such a comprehensive review. The room has a series of toiletries with natural plant essential oils. The hotel's characteristic orange candy and two unique orange teas are available for you to taste. The decoration style is simple, elegant, young and energetic. There is a 24-hour laundry room, gym and full-coverage WiFi on the 7th floor. We welcome you to choose our hotel again whether you are on a business trip or traveling! We sincerely look forward to your visit again and wish you a happy life.
alexis19
Panorama Suite
Stayed in Oct 2023
Friends
12 review
Very Good
Posted on Oct 21, 2023
The location is a bit far from the subway station, but the area near the hotel is very lively and not noisy.
The bathroom is large and has a round bathtub. The hotel is equipped with a bathtub cover, bath balls, scented candles, and red wine. The atmosphere is full and comfortable.
The laundry room on the 7th floor has a washer and dryer and is fully equipped.
The bad thing is that the breakfast provided by the hotel is not delivered like a takeout. Looking at the packaging, you can ignore the taste, which is worse than no breakfast. The takeaway I ordered is not that rough. There is no TV or projector in the room, but the projector keeps reminding you that you need to recharge if you want to watch TV, and there are very few channels available.
Original TextTranslated by Google
Response from Property: {The Suixin Hotel has been upgraded and renovated into the Orange Hotel, a high-end brand under the Huazhu Group. It has become a signature, but what remains unchanged is the service} Dear guests: Hello! First of all, thank you very much for recognizing the quality of our facilities and environment. Secondly, I would like to express my most sincere apologies. Since the restaurant here is being upgraded, it has been temporarily changed to simple meals. The upgrade will be completed in November and there will be more than 30 kinds of dishes. You can choose from meals. Once again, we are very sorry for the inconvenience caused to your stay. We sincerely invite you to come back to Orange Hotel again. We will work hard to create a more warm and luxurious stay experience for you!
Guest User
2-bed Room
Stayed in Mar 2024
Friends
5 review
Posted on Mar 10, 2024
There was a smell of oil smoke in the room, so I told the front desk that I had to change rooms. But I can’t watch TV, I’m speechless
Original TextTranslated by Google
Response from Property: Dear Customer: Hello! We deeply apologize for the discomfort caused to you by the hotel's odor problem. Due to repairs on telecommunications lines on Saturday morning, the TV signal was interrupted for a period of time. We deeply apologize for the inconvenience caused to you. The entire hotel is covered by free optical fiber network, and the rooms are equipped with TVs or projectors for watching TV. The viewing effect is good. The room decoration is warm and comfortable. We sincerely apologize for the discomfort caused to you by our error. We look forward to your next stay to witness our progress. wish you a happy life.
Guest User
2-bed Room
Stayed in Feb 2024
Friends
1 review
Posted on Feb 13, 2024
I rarely give negative reviews, but I really can't stand it. The two rooms are very close to each other and the sound insulation is very poor. When I met a guest staying next door who was drinking late at night, it was very loud. I originally stayed in the hotel to have a good rest, but I ended up sleeping all night. No, I woke up even more tired the next day. There really shouldn't be such a thing as a corner room. Even if there is, can you choose the guests and arrange it for girls without children or girls... In short, the experience is very poor. Although the price is not expensive, I will not come here again.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your comprehensive and detailed review. I am very sorry that the environment has brought you a bad sleep experience. If there is anything in the room that makes you have a bad experience, please contact the front desk in time. The front desk will do their best to deal with it for you. Haha, Xiaoju here is also very grateful for the opinions you have given us. Only with suggestions can we improve. Thank you for your support. As the New Year is approaching, Xiaoju here wishes you a lot of money and a good journey.
Guest User
Deluxe Queen Room
Stayed in Jul 2023
Business travelers
5 review
Very Good
Posted on Jul 9, 2023
Give a bad review on the service attitude of the hotel. I took the hotel elevator and scratched my hand in the elevator. The hotel refused to apologize and refused to pay the medical expenses. If I have time, I will definitely sue the hotel
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing Suixin as your place to stay. Thank you for your valuable comments and feedback. It is not true that you refused to apologize and refuse medical expenses in your comments. What happened was that you put your hand on our elevator It was the inside of the decorative board that caused your hand to be broken. We immediately contacted the manager on duty to deal with it at the time of the incident. We will apologize to you immediately and then arrange staff to take you to the hospital. We will cover the registration and medical expenses. The hotel staff will pay in advance. You didn't spend any money to take you to the hospital yesterday morning. You should be clear about this. After you came back from the hospital, you told us that we needed a tetanus shot the next morning. When you went to the front desk in the morning, our manager kept communicating with you to take you to the hospital for a tetanus shot, but you refused, and you refused the hotel staff on the grounds that you had no time. Take you for a tetanus and make an unreasonable claim to us. During this period, you and your friends are making trouble at our front desk and disrupting the normal order in our lobby. We have no way to immediately choose to call the police. Let us deal with the free room, um~ We are very clear about what you think, and you know what happened. At that time, you also notified the police station to come and negotiate together, but you left first because you had something to do, and the police arrived at our hotel. Contacting you, our staff has been actively handling this matter for you from the time it happened until now, and there is no such thing as not apologizing or not paying medical expenses! We treat each other with sincerity, and we are sorry to see that this stay failed to meet your expectations. We respect and cherish every time you spend with the hotel.
Trending Searches
Recommended for you
Hotel Alfinden ReviewsGuangzhou Ramada Encore Hotel (Jiangnanxi Subway Station R&F Haizhu City Branch) ReviewsMabuhay Hotel ReviewsElegant Good Garden Hotel (Shenzhen North Station Hotel) ReviewsSC Park Hotel ReviewsDays Inn by Wyndham Sutton Scotney South ReviewsPension Marktblick ReviewsTanjung Puteri Golf and Resort Malaysia ReviewsAtour Hotel ReviewsClarion Hotel Oslo ReviewsBest Western Plus Rockville Hotel Suites ReviewsKikori ReviewsResidence Inn by Marriott Beverly Hills ReviewsBeston Hotel Palembang ReviewsKeikyu EX Hotel Sapporo ReviewsOsaka View Hotel Honmachi ReviewsVFAN HOTEL(Beijing Qinghua University) ReviewsJu Fei Hotel(Foshan Sanshui Xindongli Square) ReviewsHampton Inn & Suites by Hilton Langley-Surrey ReviewsGreenTree Alliance Hotel (Shenzhen North Station) ReviewsOrange Hotel (Guangzhou Yuexiu Park)Inspirock HotelYunmengqi Boutique InnThe Freddie Mercury "Hotel"FM7 Resort Hotel Bandara Jakarta AirportLavande Hotel (Chongqing Jiangbei International Airport T3)Jeonju MH Hotel Gaeknidangil BranchLuxury Blue DuomoCity HotelManli Hotel