Orange Hotel (Dongguan Dongcheng Wanda Branch) Guest Reviews
4.7/5
Outstanding
1757 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(1757)
Positive reviews(1704)
Reviews with photos/video(893)
Friendly front desk staff(118)
Delicious breakfast(93)
Classy environment(90)
Many amenities(45)
Convenient parking(45)
Perfect for business trips(28)
Stayed multiple times(15)
Delicious buffet(3)
Negative reviews(53)
Anonymous User
Queen Room
Stayed in Mar 2024
Business travelers
88 review
5.0/5
Outstanding
Posted on Mar 7, 2024
I think this is an old street, not much food can find here. Have to go a bit far for hunting food. But this hotel is clean and staff is polite.
Response from Property: Dear guest, hello! Thank you very much for staying at Orange Hotel and leaving such a comprehensive review. The room has natural plant essential oil series toiletries, the hotel's characteristic orange candy and two special orange teas for you to taste. The decoration style is simple, generous, young and energetic. There is a 24-hour laundry room, gym and full coverage WiFi on the 7th floor. You are very welcome to choose our hotel again whether you are on business or travel! We sincerely look forward to your visit again and wish you a happy life.
Elles Lisanne
Queen Room
Stayed in Jan 2024
Business travelers
2 review
4.5/5
Great
Posted on Jan 29, 2024
Unfortunately there is a ktv under the hotel room. it was loud, but the staff was nice and willing to solve the situation
Response from Property: Dear guests: Hello! Thank you very much for your comprehensive and detailed review. Thank you for your recognition of our service and hygiene. We are also very sorry that the environment has brought you a bad sleep experience. If there is anything in the room that makes your experience bad, please report it immediately. Contact the front desk. The front desk will do its best to deal with it for you. Xiaoju is also very grateful for the opinions you have given us. Only with suggestions can we improve. Thank you for your support. As the Chinese New Year is approaching, Xiaoju is here. I wish you prosperity and good luck in your journey
Guest User
2-bed Room
Stayed in Dec 2023
Solo travelers
4 review
5.0/5
Outstanding
Posted on Mar 24, 2024
Room and other facilities very clean and in nice condition, excellent breakfast buffet, good service
Response from Property: 尊敬的賓客,您好!非常感謝您下榻桔子酒店,並留下如此全面的點評。房間有天然植物精油系列的洗護用品,酒店特色的桔子糖與兩款特有的桔子茶供您品嚐,裝修風格簡約大方年輕富有活力,7樓有24小時的洗衣房、健身房與全覆蓋WiFi開放使用,非常歡迎您無論是出差或是旅行再次選擇我們酒店!我們真誠期待您的再次光臨,祝您生活愉快。
PARK
Queen Room
Stayed in Jul 2023
Business travelers
22 review
4.5/5
Great
Posted on Jul 30, 2023
good! clean and kind services
Response from Property: 尊敬的賓客:您好!您的肯定是我們成長的動力。服務好每一位賓客,是我們義不容辭的責任與義務,您住的舒心,滿意,才是我們最大的成功,期待你常回家看看哦!
Anonymous User
Queen Room
Stayed in Jun 2023
Business travelers
33 review
5.0/5
Outstanding
Posted on Jun 3, 2023
Not bad, new and clean
Response from Property: 尊敬的賓客:您好!感謝您對隨心的認可,我們會繼續努力營造出更加舒適的入住空間。非常開心看到您對隨心如此滿意,隨心們非常感謝您的讚賞。隨心就是一心為客人着想,每一位客人來到我們都會提供無微不至的服務,期待您下次再來入住。
Guest User
Stayed in Feb 2023
Travel with friends
1 review
3.0/5
Posted on Feb 13, 2023
It was comfortable and clean!
Response from Property: Dear Sir: Meet you, the air is sweet, there is a kind of happiness is always with you! Dear guest officer, thank you very much for your support. The small room you booked during your stay was also upgraded to our luxury single room with projection for free, but it did not get your full 5 points of praise. We are still a little disappointed. The transportation around the hotel is convenient, which makes it very convenient for you to travel. Suixin has always been committed to bringing every guest a high-quality check-in service experience. Satisfaction is only the starting point, and surprise and touching are the ultimate goal of Suixin. Sincerely look forward to your next visit, I wish you a happy life!尊敬的先生:遇见你,空气是甜的,有一种幸福永远与你同在!尊敬的宾客,非常感谢您的支持。您在入住期间预订的小房间也免费升级到了我们的豪华单人间,带投影,但没有得到您的5分好评。我们还是有点失望。酒店周边交通便利,让您出行非常方便。随心始终致力于为每一位客人带来高品质的入住服务体验。满意只是出发点,惊喜和感动才是随心的终极目标。真诚期待您的下次光临,祝您生活愉快!
-soso-
Stayed in Oct 2022
Business travelers
221 review
5.0/5
Outstanding
Posted on Nov 3, 2022
nice hotel
Response from Property: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每 一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生 活愉快!
Anonymous User
Queen Room
Stayed in May 2024
Couples
2 review
3.0/5
Posted on May 15, 2024
Ctrip checked the free room upgrade. After arriving at night, we were told that there was no room available for upgrade because it was full. After we checked in, another guest next to us said, "My room is too small, change me to another one." The front desk took care of it... The air conditioner made a strange noise all night. It started to make noises at around 1 a.m. and lasted until the early morning. I don't know if there are fleas or mites on the sheets and quilts. I felt itchy all over... I didn't sleep all night. I thought my husband was asleep, so I was too lazy to change rooms in the middle of the night. I reported it to the front desk in the morning. They asked directly: Did you give us feedback last night? If you did, we actually provide earplugs. To be honest, there are many types of breakfast, which is a good experience. Although it is the same group, I will continue to stay at the All Seasons next time.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your comprehensive and detailed review. I am very sorry that you have had a bad sleep experience due to the environment. If you have any bad experience in the room, please contact the front desk in time. The front desk will do its best to deal with it for you. Xiaoju is also very grateful for the opinions you mentioned to us. Only with suggestions can there be improvement. Thank you for your support. Xiaoju wishes you prosperity and a smooth journey in the New Year.
Guest User
2-bed Room
Stayed in May 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on May 10, 2024
The service is super good, the hygiene is clean and tidy, the environment is good, the facilities are complete, the breakfast is delicious, it is a must for business trips, and there are free oranges to eat. I recommend it to everyone 6666
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Orange Hotel and giving us a good review in your busy schedule. We are really happy to hear your praise. The hotel is located in Yinshan Commercial Street, Dongcheng District, Dongguan City, adjacent to Wanda Plaza, Expo Plaza, Excellence Zhonghuan, subway line, Qifengshan Park, and there are many special restaurants, billiards and Internet cafes, swimming pools, and free parking nearby. We have been committed to providing guests with an excellent and safe stay experience and creating a second home for you. All the staff of Orange Hotel welcome you to visit again! I wish you a happy life!
Guest User
2-bed Room
Stayed in May 2024
Family
5 review
5.0/5
Outstanding
Posted on May 5, 2024
It was my first time staying at Orange Hotel. Many items in the room were related to oranges, which was very thoughtful. The front desk service was also efficient, especially the service provided by the little robot, which the children loved. I will choose Orange Hotel again in the future. I hope to receive souvenirs.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Orange Hotel and giving us a good review in your busy schedule. We are really happy to hear your praise. The hotel is located in Yinshan Commercial Street, Dongcheng District, Dongguan City, adjacent to Wanda Plaza, Expo Plaza, Excellence Zhonghuan, subway line, Qifengshan Park, and there are many special restaurants, billiards and Internet cafes, swimming pools, and free parking nearby. We have been committed to providing guests with an excellent and safe stay experience and creating a second home for you. All the staff of Orange Hotel welcome you to visit again! I wish you a happy life!
Guest User
2-bed Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 5, 2024
It's my first time staying at your home. I feel the room is comfortable and quiet, the environment is clean, and I feel safe when I swipe my room card to enter the elevator. I like your coffee. I will stay at your home next time I come to Dongguan.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Orange Hotel and giving us a good review in your busy schedule. We are really happy to hear your praise. The hotel is located in Yinshan Commercial Street, Dongcheng District, Dongguan City, adjacent to Wanda Plaza, Expo Plaza, Excellence Zhonghuan, subway line, Qifengshan Park, and there are many special restaurants, billiards and Internet cafes, swimming pools, and free parking nearby. We have been committed to providing guests with an excellent and safe stay experience and creating a second home for you. All the staff of Orange Hotel welcome you to visit again! I wish you a happy life!
Guest User
Superior Queen Room
Stayed in Apr 2024
Couples
10 review
4.0/5
Very Good
Posted on Apr 17, 2024
The parking lot is quite big, the shower gels are orange-flavored, the toiletries are average, the towels are okay, it’s convenient to eat nearby, there is a late-night stall for Chaoshan porridge, which is okay, and the breakfast is average but not bad.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your review. We are Orange Hotel, so the smell of toiletries is orange, which is also the unified requirement of the group. They are all purchased on the unified purchasing platform of the group to ensure the quality of toiletries. You can use them with confidence. If there is anything in the room that makes you feel bad, please contact the front desk in time. The front desk will do its best to deal with it for you. Xiaoju is also very grateful for the opinions you mentioned to us. Only with suggestions can there be improvement. Thank you for your support. Xiaoju wishes you a prosperous New Year and a smooth journey.
Guest User
Queen Room
Stayed in May 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on May 6, 2024
The room was nice and clean. Staff No. 6 was very responsive and had a good attitude.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Orange Hotel and giving us a good review in your busy schedule. We are really happy to hear your praise. The hotel is located in Yinshan Commercial Street, Dongcheng District, Dongguan City, adjacent to Wanda Plaza, Expo Plaza, Excellence Zhonghuan, subway line, Qifengshan Park, and there are many special restaurants, billiards and Internet cafes, swimming pools, and free parking nearby. We have been committed to providing guests with an excellent and safe stay experience and creating a second home for you. All the staff of Orange Hotel welcome you to visit again! I wish you a happy life!
白猫公主
Superior Queen Room
Stayed in Apr 2024
Family
10 review
4.0/5
Very Good
Posted on Apr 4, 2024
The hotel location is in a residential area. The surrounding environment is average, but you can walk to Wanda Plaza.
The hotel itself is an old building with low floors and no view. The interior was renovated, but the result was unsatisfactory. The bathroom is a bit unsatisfactory, see pictures.
Breakfast was average.
There are only two machines in the laundry room, which is not big enough.
All employees have good attitudes and are polite.
Special note, Miss Wang Xinping came forward and helped us a lot. She also followed up with us after get off work. Thank you very much. This kind of work attitude deserves praise👍.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your recognition of Juzi and your detailed comments on the hotel. Service is our foundation. Juzi provides high-quality service, warm feelings, and the most beautiful nostalgia. Juzi reminds itself all the time to make every guest feel the warmth and comfort of returning to another home. Juzi will continue to work hard to do better and better! Looking forward to your return home. Wish you all the best!
Guest User
Superior Queen Room
Stayed in Mar 2024
Business travelers
1 review
1.5/5
Posted on Mar 23, 2024
Not recommended; the furniture is inferior; there is only one super small mirror; the layout and pictures are inconsistent; the cleanliness is obvious and the cleaning is perfunctory; the room is too small even if it is a deluxe room; haha, rubbish.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! First of all, thank you for choosing to stay at Juzi. Thank you for your valuable comments and feedback. From your comments, I understand that this trip to Juzi did not leave a perfect impression. Juzi hereby apologizes to you. You have booked our Superior King Room. This room is smaller than other rooms. Our hotel has many room types. There are other large room types for you to choose from. You can choose other rooms next time Try it, the experience will definitely be different, dear.