Residence Inn Dortmund City Reviews

We spent about 2 weeks here during a family visit. It's a fairly new hotel with a few kinks. Let me start with the positives. Staff are great, no exception. The included breakfast is great, but after 2 weeks with zero variation, it began to wear thin. The espresso maker is available to guests at no extra charge all day, which is plain fabulous. There's a serious issue with the hotel parking. They have a *very* limited number of parking bays, so you never know, when you return, whether there's space for you. There's plenty of other parking in the vicinity, but if you don't know your way around town, it's an issue. Many guests simply leave their cars in the no parking zone adjacent to the hotel. Not sure whether there's a deal with the city ticketing people, but I don't think anyone ever got a ticket in the two weeks that we spent there. You do so at your own risk, obviously, We went through various rooms because the air conditioning didn't work (and it wasn't even summer). I don't want to know what this would look like when it's actually hot. Frightening. It took their staff days to figure out what the problem is (after initially denying that there was a problem to begin with). Not great. WiFi worked great, in the room and the lobby, which has plenty of seating in case you prefer a workspace that's not in your room. There's a small, but decently equipped, gym for hotel guests. The room is what you'd expect of a Residence Inn, spacious, fridge, microwave. The cleaners did a pretty good job maintaining it on a daily basis, there's none of the corner cutting you'd find in other hotels on multi-day stays. Very grateful for that effort. This definitely works as a longer-stay property, just beware of regular soccer events in the city, the guest crowd shifts from business people to soccer fans (with no negative impact, I should add, everyone was at their best behaviours). I would return without hesitation.