Time Asma Hotel Reviews

Response from Property: Dear Valuable Guest, It's wonderful to hear that you found our facility excellent and equipped with all the necessary amenities. We strive to offer the best value for our guests' money, ensuring a comfortable and enjoyable stay. Thank you for your kind words, and we hope to welcome you back soon for another great experience!Best regards, Norena Lising Duty Manager

Response from Property: Dear Valuable Guest , Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us and that our hotel met your expectations. Cleanliness, brightness, and spaciousness are indeed priorities for us, and we're delighted that you found our facilities to your liking.We take great pride in our team's friendliness and dedication to providing excellent service, and it's wonderful to hear that you felt well taken care of during your time with us. We're glad that our multilingual staff could assist you effectively and that you found our breakfast offerings enjoyable.We appreciate you choosing to stay with us and taking the time to share your positive experience. Should your travels bring you back to our area, we would be delighted to welcome you again!Thank youYoussef MohamedFront Office Manager

Response from Property: Dear Valued Guest,I am so thrilled that you had a great stay with us and took the time to share your feedback. We truly appreciated.We hope that you will return to TIME Asma when you are back in town for more unforgettable experience in Dubai.Sincerely,Youssef MohamedFront Office Manager

Response from Property: Dear Valued Guest,Thank you so much for taking the time to write a review. I was very happy to read that you enjoyed the hotel and will certainly let the team know that they hit the mark there.We take the feedback very seriously as it is extremely important to us. We will discuss your comment about room service with our staff so that we can ensure it will not happen for any future stays.I hope to welcome you back in the near future so that you can experience the hotel that you loved.It would be our pleasure to see you again. Thank youTaher MahmoodHotel Manager

Response from Property: Dear Valued Guest,Thank you for taking the time to share your positive experience with our hotel. We're thrilled to hear that you found our location to be great, with easy access to necessities and attractions. It's wonderful that you found our crews to be approachable.We look forward to welcoming you again when you visit Dubai. If there's anything specific you'd like us to consider for your future visits, please feel free to let us know. We appreciate your feedback and thank you for choosing our hotel!Sincerely,Youssef MohamedFront Office Manager

Response from Property: Dear Valued Guest, I want to begin by expressing our sincere apologies for the unpleasant experience you had during your stay at our hotel. We take every guest's feedback seriously, and I assure you that your concerns are not taken lightly.First and foremost, I would like to address the incident involving our employee, Mustafa. What you described is absolutely unacceptable and does not align with the standards we uphold at our hotel. I have already initiated an internal investigation to understand the full scope of the situation. Rest assured, appropriate actions will be taken to ensure that such incidents do not occur in the future.Charging a deposit is a standard procedure in many hotels to cover potential damages or incidental expenses. However, it should always be communicated clearly and transparently, not sprung on guests late at night. We failed in this aspect, and we are committed to improving our communication and procedures to prevent similar issues from happening in the future.We deeply regret that Mustafa's behaviour made you feel uncomfortable. We have taken your feedback to heart and will work on providing additional training and support to our team members to ensure they deliver the exceptional service our guests expect and deserve.Your comfort and satisfaction are of utmost importance to us, and we want to make amends for your negative experience. We would appreciate another chance to serve you and demonstrate the high standards of service we are known for. If you decide to return to our hotel, please contact us directly, and we will ensure that your stay is both enjoyable and hassle-free.Once again, please accept our sincerest apologies for the inconvenience you faced during your stay. We appreciate your feedback as it helps us in our continuous efforts to improve our services.Thank you for sharing your concerns with us, and we hope to have the opportunity to welcome you back and provide you with a much-improved experience.Sincerely,Youssef MohamedFront Office Manager

Response from Property: Dear Valued Guest,I am so thrilled that you had a great stay with us and took the time to share your feedback. We truly appreciated.We hope that you will return to TIME Asma when you are back in town for more unforgettable experience in Dubai.Sincerely,Taher MahmoodHotel Manager

Response from Property: Dear Valued Guest,I am so thrilled that you had a great stay with us and took the time to share your feedback. We truly appreciated.We hope that you will return to TIME Asma when you are back in town for more unforgettable experience in Dubai.Sincerely,Taher MahmoodHotel Manager

Response from Property: Dear Valued Guest,Thank you so much for taking the time to review Time Asma Hotel. One of the pleasures of my job is sharing guest feedback with the team and I can’t wait to read this review at our next meeting. I am so happy that we were able to provide you with a great stay. I hope you will return soon.Sincerely,Taher MahmoodHotel Manager

Response from Property: Dear Valued Guest,I am so thrilled that you had a great stay with us and took the time to share your feedback. We truly appreciated.We hope that you will return to TIME Asma when you are back in town for more unforgettable experience in Dubai.Sincerely,Taher MahmoodHotel Manager

Response from Property: Dear Valued Guest,Thank you for taking the time to write about your recent stay with us.I was disapointed to hear that you had some trouble and am sorry that we didn’t make it right before you checked out. We trully aspire to 100% guest satisfaction so please accept our sincere apologies. I will be sharing this feedback with the team and I hope we can make it up to you on your next stay. If you are willing to give us another chance, please let me know when you are returning and I will make sure to have you the great experience we want all our guests to have.Sincerely,Taher MahmoodHotel Manager

Response from Property: Dear Valued Guest,I am so thrilled that you had a great stay with us and took the time to share your feedback. We truly appreciated.We hope that you will return to TIME Asma when you are back in town for more unforgettable experience in Dubai.Sincerely,Taher MahmoodHotel Manager

Response from Property: Dear Valued Guest,I am so thrilled that you had a great stay with us and took the time to share your feedback. We truly appreciated.We hope that you will return to TIME Asma when you are back in town for more unforgettable experience in Dubai.Sincerely,Taher MahmoodHotel Manager

Response from Property: Dear Valued Guest,I am so thrilled that you had a great stay with us and took the time to share your feedback. We truly appreciated.We hope that you will return to TIME Asma when you are back in town for more unforgettable experience in Dubai.Sincerely,Taher MahmoodHotel Manager