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5 star

The Westbury Hotel
4.4/596 Reviews

The Westbury Hotel

Dublin City Center Dublin|0.33km from Irish Whiskey Museum
This hotel is 5-star price-wise only. For example, when we arrived, we have been welcomed by the Customer Care Person, who explained to us who she is, but said nothing on how she can help us and definitely nothing about the construction on the 4th floor of the hotel. So, banging starts at 8:30, which presumes that everyone is up and about at that hour. Apparently, they were supposed to notify me about it via e-mail, but someone just forgot about it... If I knew there will be construction at the hotel, I would have never stayed here. I guess that's why I never got that email... The concierge reached out to us a while ago asking why we are staying at the hotel so long. We have written to him in a reasonable detail. No response. Zero follow-up. The concierge in general was great in instructing us how we can do things ourselves. Another example. We return to the hotel at 10 pm, and our ever-hungry teenagers would like to eat something. - We are sorry but all the restaurants close their kitchens at 9:30 pm, and there is no room service. - Can we have have at least some bread and butter? (And here, the staff at 5 or even 4-star hotel would respond ”Let me see what I can do.” But instead we heard:) - No. You need to take care of it by yourself. And, it is like this, pretty much with everything service-wise at this hotel. Only the staff of the first-floor café seemed to know what they are doing. It just looks like the place lacks direction from the management that is lost and confused. To add to the ”attractions” we could hear very clearly all the water noises coming from a room next door. We also had some trouble falling asleep as the guy next door snored like a hog in heat. I also think that having the permanently screwed through cracked dial to a heated towel rack is something that I would find at a 2-star hotel, and I still would be surprised... There was 6 of us in 3 rooms, and we stayed here for 6 nights. The impressions were all the same. It's the details that matter both in the customer service and the decor, and it is simply not a case here. At the end of our stay, the front desk staff has made a scene, because we wanted a detailed invoice. Thanks to that though we found out they have charged us additional numerous positions from the mini bar, which we did NOT use. So, please be careful they will try to cheat you.

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Top rated hotels in Dublin

Searching for hotels near Irish Whiskey Museum? Compare room rates and reviews to find your ideal stay.
Trinity Townhouse Hotel
4.3/577 Reviews
Dublin City Center
This hotel is perfect, location is amazing (hidden gem), and the staff...unbeilable fantastic! I want to start the review by thanking, Lidia, Abby, Alon, Dana and Lidia. I stayed at this hotel: 2 nights on my first trip (mid February) and then 3 nights with my family (early March). From the moment you arrive, you know this is not your typical hotel. It is more like an exclusive apartment with guest services. Do not expect the traditional hotel feel. I felt like I had my own apartment in the middle of Dublin and I had a friend at the front desk to guide me, provide me with recommendations and assist me with any question or service that I needed. Amazing! It made my stay in Dublin feel like I was at home. They knew me by name and knew what I needed. There is no elevator, which made it even better as I was able to do a bit of work-out getting to my room and along the way, I met a few of the other guests. This is not a party place, a loud and obnoxious place, you will not find rude people. Just guests who are interested in feeling like they are home. Since I stayed here in two different occasions, I was able to experience two different rooms both in the upper floor, one facing west and the other east. No street noise at night and its was quiet. The rooms have their own AC units which allows you to control the temperature in them. The housekeeping ladies (Dana and Lidia) will make sure your room is tidy every time you come back from your daily outing. Lidia will make sure that your are welcomed and Abby and Alon will make sure that you are taken care in the weekend and evenings. Can't say enough about this place! Perfect gem and a great place to be at.
Arlington Hotel O'Connell Bridge
4.2/5111 Reviews
Dublin City Center
Had a 4 night break a week ago. We had very good service particularly in the dining room. My husband has food intolerances and Alina, who I think was in charge of the dining room, was very good. She put the gluten free bread in a specially designated toaster in the kitchen, after the first morning she automatically did this when she saw us. Otherwise it was a buffet type breakfast, both cooked and continental, and put your own bread in the toaster. Lucas was our waiter and made us feel very welcome, he managed his section of the dining room very efficiently, brought us pots of coffee and tea, and cleared our table as we went along, we certainly tucked in! The hot food behind the buffet counter was constantly being freshly cooked particularly the eggs (personally I don't hot food that has stood for ages, especially eggs) We went as foot passengers from Holyhead, it wasn't worth taking the car, we chose the Arlington for it's central location. Someone showed us how to download an app to use the local transport, but the hotel is so close to the main tourist attractions that we just walked, it was easier. Being over retirement age, I went back to the hotel room for a ''rest” for a couple of hours in the afternoon. There was a lot of evening entertainment very close to the hotel, we went to 3 live entertainment events. The room was a good size, well serviced each day, nicely furnished, an old type shower worked well, and it had an extremely large comfy double bed. The view was a sort of courtyard, must admit not that attractive a view, but considering what we paid was overall very good value for money. Finally, Heather on reception was very good for information and booked our taxi back to the port. (on the way there just got the shuttle bus)
The Fleet
4.2/5102 Reviews
Dublin City Center
The room is small, even the cup has to be placed in the cabinet. There is no way to open the suitcase. The 21st century has no air conditioning facilities. I asked the front desk. He said that if you want an air-conditioned room, you can book another room next time. He can give me a fan. I am really speechless. I really want to turn my eyes 🙄️ and stayed for two nights to get close to 3K. I am also drunk 😵‍💫.
Temple Bar Hotel
4.1/5102 Reviews
Dublin City Center
Had 1 day layover in dub, airport ride is no more than 30 mins RT to a very near bus stop by the river, the block behind the hotel. Staff was fantastic, from front desk to cleaning personnel upstairs; hotel is very nice very boutique, its no new but it has lots of new charm; bed was great, at least for us; the most important things were on spot, clean bed, room and bathroom, good staff to start the check in right, and location which i was 5 mins walk from temple Bar pub to give you an idea and lots of places to eat in. Would 100% stay again here.
Dublin Citi Hotel of Temple Bar
3.6/586 Reviews
Dublin City Center
The house is small, but the facilities are complete and there is a kettle to boil water. Good location Just on the main street, walk to Trinity College for 5 minutes, go to the shopping festival for 5 minutes, and be close to the bar street.
Trinity College - Campus Accommodation
4.1/50 Reviews
Dublin City Center
Living on campus is an apartment. excellent service. Even if we arrive at night, there is service as well. However, because it is a student apartment, we must respect the living habits of the students next door. For example, I think that the kitchen next door is allocated to our room, and the kitchen kettle is taken back to the room. As a result, the kitchen was allocated to the entire floor, and the white neighbors said. Ctrip's introduction should also be clearly written, such as a one-bedroom, one-bedroom suite, in fact, the hall is shared. If you don't understand it, it will cause unnecessary trouble. The bathroom is small, the smallest bathroom I have ever seen, just enough for me to stand alone, smaller than the pigeon cage room I used to see in Hong Kong.

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