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5 star

The Westbury Hotel
4.4/596 Reviews

The Westbury Hotel

Dublin City Center Dublin|0.55km from St Werburgh's Church of Ireland
This hotel is 5-star price-wise only. For example, when we arrived, we have been welcomed by the Customer Care Person, who explained to us who she is, but said nothing on how she can help us and definitely nothing about the construction on the 4th floor of the hotel. So, banging starts at 8:30, which presumes that everyone is up and about at that hour. Apparently, they were supposed to notify me about it via e-mail, but someone just forgot about it... If I knew there will be construction at the hotel, I would have never stayed here. I guess that's why I never got that email... The concierge reached out to us a while ago asking why we are staying at the hotel so long. We have written to him in a reasonable detail. No response. Zero follow-up. The concierge in general was great in instructing us how we can do things ourselves. Another example. We return to the hotel at 10 pm, and our ever-hungry teenagers would like to eat something. - We are sorry but all the restaurants close their kitchens at 9:30 pm, and there is no room service. - Can we have have at least some bread and butter? (And here, the staff at 5 or even 4-star hotel would respond ”Let me see what I can do.” But instead we heard:) - No. You need to take care of it by yourself. And, it is like this, pretty much with everything service-wise at this hotel. Only the staff of the first-floor café seemed to know what they are doing. It just looks like the place lacks direction from the management that is lost and confused. To add to the ”attractions” we could hear very clearly all the water noises coming from a room next door. We also had some trouble falling asleep as the guy next door snored like a hog in heat. I also think that having the permanently screwed through cracked dial to a heated towel rack is something that I would find at a 2-star hotel, and I still would be surprised... There was 6 of us in 3 rooms, and we stayed here for 6 nights. The impressions were all the same. It's the details that matter both in the customer service and the decor, and it is simply not a case here. At the end of our stay, the front desk staff has made a scene, because we wanted a detailed invoice. Thanks to that though we found out they have charged us additional numerous positions from the mini bar, which we did NOT use. So, please be careful they will try to cheat you.

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Top rated hotels in Dublin

Searching for hotels near St Werburgh's Church of Ireland? Compare room rates and reviews to find your ideal stay.
Harding Hotel
4.7/548 Reviews
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I stayed for four nights with my teenage daughter on a mother-daughter trip. Got a great rate booking a few months in advance, and I am so impressed with the value received for the price. We were given a room with two beds on the top floor facing the courtyard- it was quiet and comfortable. I brought earplugs after reading some reviews about noise, but we didn’t need them. The bathroom was updated and the shower was great- hot and nice pressure. The beds were a little “creaky” but comfortable, and the linens were cozy. The hotel staff were helpful, the restaurant was good for breakfast (although we chose to eat elsewhere most mornings) and Darkey Kelly’s pub on the first floor had great food and music. The location is fantastic- we were able to walk pretty much anywhere we wanted to go. I really can’t find a single fault with this hotel for the price. Would definitely stay again.
The Clarence
4.2/5104 Reviews
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Last time I stayed here ( about 6 years ago?) room was dirty so have not been back again until three weeks ago. Location is superb right at the edge of Temple bar along the River Liffey -downside its a party area so like most Hotels in this area dont plan to sleep until late as lots of noise from bars etc. Room was lovely with lots of nice touches -only big issues I had was in 12c Dublin coming from 32c Jakarta and central heating did not work-you have to call reception to get it switched on then it cuts off every hour and does not work again until you call reception-totally unacceptable for a 5 star Hotel . Ended calling them five times so not much sleep!! It was a Tuesday night so looked like one of the bars in the Hotel was shut-but lots outside anyhow. Did not have breakfast as last time I did was served-took ages and was cold-judging by recent reviews on tripadvisor looks like this still. Reception on check in and out would not win any prizes for their hospitality and were just ok-could learn from The Morrison across the river where I stayed a few nights earlier -genuine hospitality. Would I stay there again -NO -leave it to Bono and the locals -heat is a basic requirement as is hospitality-better Hotels for the same or less money to be had in Dublin City.
Staycity Aparthotels Dublin Tivoli
4.2/5129 Reviews
Dublin City Center
We stayed here as a group of 6 for the weekend. From the moment we arrived, which was fairly late in the evening, until checkout it was a top class experience. Lami, on reception, was warm, friendly, knowledgeable, full of ideas for our stay, and she couldn't do more to make sure our stay was one to remember. There was also a chap on that night alongside Lami, unfortunately we didn't get his name, but he too was just brilliant. The apartment itself was fabulous, clean, with every kitchen appliance you'd need, and the beds were comfy and gave a great nights sleep. The breakfast was one of the best we've had. A great choice of items, relaxed atmosphere, and great value for money. We also had a pizza in the hotel at 1230 one evening and that too was delicious. Thoroughly would recommend this to everyone and we will definitely stay here again. Thank you all for a great stay!
Hyatt Centric the Liberties Dublin
4.6/5113 Reviews
Dublin City Center
Great location Can walk most places easily Pub next for door next door to watch the soccer Easy walk to great bars and restaurants St Paddy’s church on our doorstep Great breakfast and happy attentive staff Great value and nothing too much trouble :)
Dublin Citi Hotel of Temple Bar
3.6/586 Reviews
Dublin City Center
The house is small, but the facilities are complete and there is a kettle to boil water. Good location Just on the main street, walk to Trinity College for 5 minutes, go to the shopping festival for 5 minutes, and be close to the bar street.
Leonardo Hotel Dublin Christchurch
4.2/5120 Reviews
Dublin City Center
Nice hotel. Had a great rate through my corporate account, so we couldn’t complain. Location was perfect and an easy walk to everything we needed to do in the city. About 30 minutes (€25-€30 euro taxi ride) from the airport. We did arrive early and, even though our exact room was ready early, they wanted us to pay €30 to get in the room before 4pm. So we walked around and came back while they stored our suitcases. Ordered food to our room twice & everything was good. Staff was friendly and helpful. Had a great view of Christs Church

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