Jl. Matraman Raya No.19, Palmeriam, Kec. Matraman, Kota, Matraman, East Jakarta, Jakarta, Special Capital Region of Jakarta, 13140, IndonesiaView Hotel Details
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Hotel Horison Balairung Jakarta Guest Reviews
4.5/5
Great
225 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.4
Service4.6
Cleanliness4.5
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All reviews(225)
Positive reviews(222)
Reviews with photos/video(114)
Awesome stay(24)
Friendly owner(22)
Awesome rooms(21)
Clean and tidy(17)
Large rooms(9)
Negative reviews(3)
Guest User
Superior Twin Room
Stayed in okt. 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on 26. okt. 2024
Man, how do I start? That was my best state hotel in Jakarta and I stayed in few hotels man I wish I could go back to the hotel. It was very very good hotel very good service very clean. The Internet is very strong. 
Hafsel
Superior King Room
Stayed in jun. 2024
Solo travelers
26 review
3.0/5
Posted on 9. jul. 2024
Very old hotel. Faced electric problems. AC not cooling well. But just okay... The staff is good.. need to clean all well or need a proper maintenance
Nandhakumar
Superior King Room
Stayed in dec. 2023
Couples
3 review
1.0/5
Posted on 1. jan. 2024
Worst experience ever
The hotel is staffs are not at all helpful
Highly not recommended
Dont book the hotel by seeing the pics from trip.com
All the photos are fake
Even trip.com was not helpful
I will stop booking through Trip.com for making me book this hotel using fake photos
Guest User
Superior Twin Room
Stayed in jun. 2024
Family
3 review
2.2/5
Posted on 20. jul. 2024
It's a good hotel for gathering party in bulk, but I was shocked with the lift and ac noice, the room and hall was really hot, the food for breakfast was ok, I. The best part was you maybe the only guest on the floor hotel
Ismail Ninun
Superior King Room
Stayed in maj 2024
Family
3 review
5.0/5
Outstanding
Posted on 30. jul. 2024
Good, eh wait... GREAT HOTEL !!!
the staff are very welcome, always smile everytime you see them..
Response from Property: Kpd Yth, Ismail NinunSalam Hangat dari Hotel Balairung JakartaTerimakasih telah memilih Hotel Balairung Jakarta sebagai tempat untuk bapak menginap di Jakarta, terlebih juga telah meluangkan waktu untuk menuliskan ulasan mengenai pengalaman bapak selama menginap di Hotel Balairung JakartaKami harap kami dapat menyambut kedatangan bapak kembali di Hotel Balairung Jakarta dalam waktu dekatSalam Hangat,Anna AugrianaGeneral Manager
Nuan Ifga
Superior Twin Room
Stayed in jun. 2024
Solo travelers
18 review
5.0/5
Outstanding
Posted on 5. jun. 2024
Everything was excellent. Nevertheless, the towels were really in a bad condition.
Guest User
Superior Twin Room
Stayed in mar. 2024
Family
1 review
4.2/5
Very Good
Posted on 25. mar. 2024
Best Value Hotel in Jakarta.
The staff Friendly and Help fully
Hotel special for bussiness. Better if hotel provide swimminh pool.
Overall Excellent Service
Sring Sing
Superior Twin Room
Stayed in feb. 2024
Travel with friends
5 review
4.0/5
Very Good
Posted on 16. mar. 2024
It’s spacious room, only some noise because of rat, but if you turn on the light, they not come
Zaljaff
Superior Twin Room
Stayed in feb. 2024
Family
1 review
4.7/5
Amazing
Posted on 27. feb. 2024
very nice and comfort hotel. the staff very friendly and helpful
Guest User
Superior Twin Room
Stayed in okt. 2023
Business travelers
12 review
5.0/5
Outstanding
Posted on 25. nov. 2023
Good hotel, the room is huge, muslim friendly
Always order it and the price is cheap