To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.7
Amenities3.4
Service3.5
Cleanliness3.3
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All reviews(15)
Positive reviews(10)
Reviews with photos/video(2)
Negative reviews(5)
Matiiilde
Standard Twin room
Stayed in Aug 2024
Couples
8 review
2.2/5
Posted on Sep 19, 2024
Our experience at this hotel was truly disappointing. The room was in terrible condition: dirty, with visibly stained sheets and ants crawling both around the room and on the beds. Despite reporting the issue to the reception immediately, we were promised three times that someone would come to address it, but no one ever showed up. Additionally, at check-in, our reservation could not be found, even though we had already paid. We had to wait about half an hour for the issue to be resolved. Overall, it was a very frustrating stay with unacceptable service. I would not recommend this place at all!
Guest User
Standard Twin room
Stayed in Dec 2022
Solo travelers
5 review
4.7/5
Amazing
Posted on Jan 19, 2023
Nice hotel, only a short walk to the main strip and the beach. Staff are super friendly and helpful.
Anonymous User
Standard Twin room
Stayed in Apr 2023
Travel with friends
43 review
4.0/5
Very Good
Posted on May 4, 2023
Good location near the restaurants and bar. It's a little bit old but the staff was really kind. Delicious pancakes for breakfast!
Anonymous User
Superior Twin Room
Stayed in Dec 2023
Couples
2 review
3.2/5
Posted on Jan 10, 2024
Could have been better
НАТАЛИЯ
Superior Twin Room
Stayed in Jan 2024
Family
1 review
4.0/5
Very Good
Posted on Feb 29, 2024
The hotel is conveniently located from the pier. The staff is very attentive and friendly. The only negative, although if you know in advance, it won’t take minutes, room cleaning is done upon request 😊
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Guest User
Standard Twin room
Stayed in Oct 2023
Solo travelers
6 review
5.0/5
Outstanding
Posted on Dec 7, 2023
Very good, clean and tidy. There is a shower room in the bathroom, which is rare in hotels of the same price range in the Philippines.
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Тайка
Standard Twin room
Stayed in Feb 2023
Travel with friends
19 review
3.5/5
Posted on Mar 6, 2023
No kettle and fridge in the room, cleaning and change of towels on request
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Guest User
Stayed in Jan 2024
Couples
3.0/5
Posted on Feb 14, 2024
Quite location just across elementary school, just a few meters walk to the beach and shops, eatery. We arrived 2hrs early and surprised Our room was already ready. The room is well laid out and plenty of closet for your belongings. We were on the 3rd floor and no elevator, the staffs did carried our luggages Overall we are happy with our stayed in the hotel
Guest User
Stayed in Dec 2023
Other
1.0/5
Posted on Jan 1, 2024
When we were sleeping, employees (man!!!) used their second key to enter our room without consent. Probably trying to rob us. They had some fake story about hairdryer but there was no hairdryer in our room. Stay away. It is not safe!!! There is no privacy or safety!!!! Very scary experience. The receptionist the second day was no help at all and tried to blame us.
Guest User
Stayed in Mar 2023
Other
1.0/5
Posted on Apr 27, 2023
First I have to say the hotel is well located. I also must say that the staff is quite polite but due to the management bad behavior that might affect the impression you can get from them. Just to say that this hotel are selling rooms with views that no longer exists. Due to the construction of another hotel just beside, Coral cliff doesn't have anymore rooms with sea view beside ONE double room in the top floor (see picture) this room have an amazing view but the window is so dirty that you may have to use some filters on your picture to make it look good. They gave us this room with a double bed but we refused because we were two male friends traveling together and we had specified that we wanted a twin room (two beds) when we made the booking. We booked a penthouse twin room with sea view and pay for it but they don't have it. All the other rooms DO NOT HAVE SEA VIEWS. Instead of a penthouse twin room with sea view, they gave us a standard room with a wall in front of the window (see picture). We ask for a refund since we had paid for a better room but they refused. The second night they told us they had another room with a view, we got a room with an old building facing our room. The management occulting that no longer have rooms with sea views and still selling it are not behaving correct and because of it I feel I have to warn other potential guests of their way of making business. Very BAD, stay away.
Guest User
Stayed in Mar 2023
Other
4.0/5
Very Good
Posted on Apr 15, 2023
Really epic view from the balcony. Room was nice and had all amenities, just the WiFi was a bit hit and miss, but its like that over most of the island. Nice place to stay and pretty central for shops and restaurants
Guest User
Stayed in Jan 2023
Couples
3.0/5
Posted on Feb 2, 2023
Quite location just across elementary school, just a few meters walk to the beach and shops and eatery. We arrived 2hrs early and surprised Our room was already ready. The room is well laid out and plenty of closet for your belongings. We were on the 3rd floor and no elevator, the staffs did carried our luggages Overall we are happy with our stayed in the hotel
Guest User
Stayed in Dec 2022
Travel with friends
5.0/5
Outstanding
Posted on Jan 23, 2023
Al everything from the most comfortable beds to the widescreen TVs and beautiful breakfast choices was amazing. The staff were so lovely and friendly and Arlene from reception made sure that everything was perfect for us. We ended up booking to stay twice during our visit to el nido as it was the best hotel for the best price in the area.
Guest User
Stayed in Aug 2024
Other
2.0/5
Posted on Sep 9, 2024
We booked 2 Deluxe queens and paid for them, but when we arrived they only had 1 room available of the one we booked, we asked for availability and of the 4 nights we had to spend in the facility they only had the booked room for the first 3 days. We took the Deluxe room for the 3 days and the last night we had to move, but due to defects we moved 2 times the night before leaving: The first room they gave us (since it was raining that day) water was getting into the room. The second room did not work the air conditioning and it was very hot.
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Guest User
Stayed in Mar 2024
Other
1.0/5
Posted on Apr 27, 2024
The only thing I can say is that I got fleas, completely covered in blisters, very itchy. I had a room on the first floor and I could never open the windows or curtains because I was practically in the middle of the street. At 6.00 in the morning you could smell all the smells coming from the kitchen where breakfast was being prepared. Not recommended.