Dorfstrasse 40, Engelberg, Canton of Obwalden, 6390, SwitzerlandView Hotel Details
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Kempinski Palace Engelberg Guest Reviews
4.7/5
Amazing
70 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(70)
Positive reviews(45)
Reviews with photos/video(8)
Negative reviews(1)
Piven Pich
Superior Room
Stayed in Sep 2024
Family
15 review
5.0/5
Outstanding
Posted on Sep 20, 2024
Absolutely Into It, The View , The Weather The Room.
Worth It
Response from Property: Dear Piven PichThank you very much for taking the time to review your stay with the Kempinski Palace Engelberg. It is a pleasure to read that you enjoyed your time with us and had a wonderful stay in the Swiss Alps. We are already looking forward to welcoming you again soon and wish you until then only the very best. Warm regards, Andreas Magnus General Manager
Guest User
Deluxe Room
Stayed in Nov 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Nov 21, 2023
goodd
Response from Property: Dear 豪华房 1张特大床,Thank you very much for staying at the Kempinski Palace Engelberg and for taking the time providing your feedback.I am delighted to learn from your review that you had an enjoyable time with us and liked our facilities.Please be assured that I will share your feedback with my entire team.We are looking forward to welcoming you soon again, here in Engelberg.Best regards,Andreas MagnusGeneral Manager
Guest User
Deluxe Room
Stayed in Aug 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on Aug 21, 2024
The room is spacious and clean. I like the quality of the furniture in the room.
Original TextTranslated by Google
Response from Property: Dear valued guest, Thank you very much for your stay at the Kempinski Palace Engelberg and for taking the time to share your positive feedback with us. It is a pleasure to understand that you enjoyed our spacious rooms and the synergy of the historic and new building. The entire team looks forward to welcoming you back soon again. Kind regards, Andreas Magnus GeneralManager
Guest User
Superior Room
Stayed in Jul 2024
Family
29 review
5.0/5
Outstanding
Posted on Jul 30, 2024
The most satisfactory hotel in Switzerland, Engelberg is my favorite town. Next time I come, I will go straight to this hotel. It is very comfortable to walk around the town and climb the mountains. I booked dinner, which was very exquisite. Softbank was included. There was someone playing the piano in the restaurant every night.
Original TextTranslated by Google
Response from Property: Dear valued GuestOn behalf of the entire team I would like to thank you for your stay at Kempinski Palace Engelberg and for sharing your beautiful feedback with us. We are delighted to read that you enjoyed your time with us to the fullest, highlighting the dinner in our restaurant and our very talented pianist. We are already looking forward to welcoming you back and wish you all the best until then. Warm regards, Andreas Magnus General Manager
Guest User
Premier Room
Stayed in May 2024
Family
5 review
5.0/5
Outstanding
Posted on May 20, 2024
Room
Environment: Excellent, you can see the beautiful view while lying on the bed, the balcony is super big. The chocolate honey 🍯 is delicious. There is also a concert 🎼. I will stay here again!
Original TextTranslated by Google
Response from Property: Dear valued Guest Thank you for staying at the Kempinski Palace Engelberg and for your excellent feedback. I am delighted to understand that you had a fantastic time and enjoyed the great views from your balcony as well as the concerts on property. It is my pleasure to share your review with my entire team. We already look forward to your return to Engelberg and our property. Kind regards, Andreas Magnus General Manager
Anonymous User
Superior Room
Stayed in Aug 2024
Couples
5 review
5.0/5
Outstanding
Posted on Aug 23, 2024
Very good, worth recommending
Original TextTranslated by Google
Response from Property: Dear valued guest, Thank you very much for your stay at the Kempinski Palace Engelberg and for taking the time to share your excellent feedback with us. We loved to read that you enjoyed your time with us to the fullest and would also recommend our hotel. The entire team looks forward to welcoming you back soon again. Kind regards, Andreas Magnus General Manager
Efi C
Stayed in Oct 2024
Couples
5.0/5
Outstanding
Posted on Oct 1, 2024
It was a perfect and enjoyable stay, all the staff were very helpful, the food and the other facilities were at a very high level The location of the hotel and its proximity to Titlis, walking distance, the entire reception from reception to cleaning, the spa and the pool, and in the evening the hotel's bar, perfect hospitality
Response from Property: Dear Efi C, On behalf of my entire team I would like to thank you for your stay at the Kempinski Palace Engelberg and for sharing your excellent feedback. It is a pleasure for all of us to understand that you had a fantastic time at our property and that you highlighted the level of service. We are already look forward to welcoming you soon again, maybe then at the winter wonderland Engelberg. Kind regards, Andreas Magnus General Managr
Response from Property: Dear aorl2024, On behalf of my entire team I would like to thank you for staying at the Kempinski Palace Engelberg and for your excellent feedback. It is great to understand that you enjoyed the amazing views and we really hope that you are able to experience our fantastic SPA services the next time you are staying with us. We already look forward to welcoming you soon again. Kind regards, Andreas Magnus General Manager
N5288CG_
Stayed in May 2024
Family
5.0/5
Outstanding
Posted on May 30, 2024
The hotel really looks like a palace with appropriate service. And at the same time it is equipped with high technology. The staff are very polite and pleasant people who take care of you every minute of your stay here. I want to write only the best reviews about the employees from the entrance to the hotel until your departure. The comfort and cleanliness are impressive. The rooms, bar, restaurant, spa are all great. The food in the restaurant is exquisite, the breakfast is excellent, and don’t forget to try the cocktails and bar snacks in the hotel bar. The view around the hotel is fantastic, you can walk or take the free bus for guests to the waterfalls, ski lifts to the famous Titlis Mountain and other places. I really want to return to this extraordinary place
Response from Property: Dear N5288CG_, Thank you very much for staying at the Kempinski Palace Engelberg and for your excellent feedback. I am delighted to understand that you had an unforgettable time with us and enjoyed all the facilities of our hotel as well as the surroundings. I would especially like to thank you for highlighting our various food & beverage offerings and mentioning our fantastic staff. The entire team is looking forward to welcome you back soon. Kind regards, Andreas Magnus General Manager
frbobo
Stayed in May 2024
Family
5.0/5
Outstanding
Posted on May 30, 2024
One of the most beautiful hotels in Europe. Rooms were spacious and well appointed with every detail immaculately considered. Food was amazing. Staff were universally excellent. Engelberg was beautiful and enough off the beaten path not to be overrun by tourists, yet plenty to do.
Response from Property: Dear frbobo, Thank you very much for staying at the Kempinski Palace Engelberg and for your very positive review. I am pleased to understand that you had a great time with us and enjoyed the property from A to Z. I would especially like to thank you for your comments on our fantastic staff. The entire team is looking forward to welcome you back soon again. Kind regards, Andreas Magnus General Manager
Guest User
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Nov 1, 2024
The Kempinski Palace in Engelberg is a real gem. In the very center of the village with a beautiful park in front. The staff is extremley friendly and always ready to help. Mr Nils Korth is very professional .Helena from the front desk welcimes with a smile and she is ready to help in any situation.
gennieb
Stayed in Oct 2024
Family
5.0/5
Outstanding
Posted on Oct 16, 2024
I fell in love with the Kempinski brand in Engelberg! This entire hotel was a dream for my two-day stay in October. Every sensory was pleased. The hotel rooms were beautifully decorated; I still dream of the bed. The food was delicious and abundant. The staff was attentive and friendly. The spa and the treatments I had were some of the best I have ever had. Even though it rained the entire two days I was there and I didn't get to experience the outdoors in Engelberg, I thoroughly enjoyed the indoors at Kempinski. I look forward to trying this brand again in the future. Thank you!
Response from Property: Dear gennieb, On behalf of my entire team I really would like to thank you for your stay at the Kempinski Palace Engelberg and for taking the time to share this beautiful review. We are delighted to receive such nice words and it is great to see that you had a fantastic time at our property. We already look forward to welcoming you soon again and keep our fingers crossed that you will get the chance to also explore the charm of Engelberg. Kind regards, Andreas Magnus General Manager
SandraLoesch
Stayed in Sep 2024
Family
5.0/5
Outstanding
Posted on Sep 15, 2024
Our stay at the Kempinski Hotel in Engelberg was just perfect! We arrived quite late and they took care of our car (parking) and we could have dinner at the bar. Despite it was so late they had a variety of delicious dishes. Our room was very spacious and beautiful and the stuff was super friendly and helpful. We enjoyed our stay very much!
Response from Property: Dear SandraLoesch, On behalf of my entire team I would like to thank you for your stay at the Kempinski Palace Engelberg and for sharing your excellent feedback. I am delighted to understand that you had a great time at our property and enjoyed our service to the fullest. We already look forward to welcoming you soon again in Engelberg! Kind regards, Andreas Magnus General Manager
Guest User
Stayed in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 15, 2024
Visited the hotel for an evening spa during a weekend of skiing. The spa was beautiful and I had a bespoke massage with Maria, it was fantastic! She was really friendly and the massage itself was one of the most relaxing I’ve had. Just wanted I needed after a few days on the slopes.
Response from Property: Dear 679georgiaf, On behalf of the team of the Kempinski Palace Engelberg Team I would like to thank you very much for your recent stay and for taking the time to share your excellent feedback with us. It is a pleasure to learn that you enjoyed your stay with us and had a wonderful time in our hotel, principally in our spa. Moreover, I will gladly forward your feedback to all staff members – especially with Maria. The Kempinski Palace Engelberg Team and I would be pleased to welcome you back in our beautiful property soon. Wintery regards from Engelberg, Andreas Magnus General Manager
Mike H
Stayed in Sep 2024
Business travelers
5.0/5
Outstanding
Posted on Sep 11, 2024
We stayed with a Convention in your Hotel. It was an amazing expierence. Big Rooms, wonderful Spa looking at the Mountain. We had a very good Aroma Massage. The Dinner was very good. All the Meeting Rooms we had where new and had good food. Thank you
Response from Property: Dear MikehH6143JL, thank you very much for sharing this wonderful feedback with us. We are delighted to hear that you fully enjoyed your time at the Kempinski Palace Engelberg and had a great stay. We are already looking forward to welcome you back to beautiful Engelberg. Warmest regards, Andreas Magnus General Manager