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Verified reviews
Location4.6
Amenities4.2
Service4.4
Cleanliness4.4
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Positive reviews(273)
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Negative reviews(22)
Kvaldir
Business Single Room - Garden-View
Stayed in Jun 2024
Couples
10 review
3.7/5
Posted on Jul 3, 2024
The room was beautoful, and the location was perfect, as it was directly next to the entrance where the busses leave. Also many restaurants close by. People working at the hotel don't speak english, so you must use a translation app. Attached picture is from the tourist entrance next to the hotel where the busses leave.
Response from Property: Dear guests, hello! Thank you for staying at Wulong Seven Colors Garden Resort Hotel and for your comments on this hotel! The hotel is located next to the Tourist Reception Center of Fairy Mountain Town, and is an ideal choice for your holiday and leisure! Your encouragement and praise are the source of our motivation. We look forward to your visit again with better services. I wish you a happy life!
Alec Muklewicz 穆子德
Deluxe Single Room
Stayed in Jan 2023
Couples
29 review
4.0/5
Very Good
Posted on Jan 12, 2023
Excellent location if you need somewhere to stay to go to the tourist center for buses onward to Fairy Mountain or the karst park. Service was positive as the staff members went out of their way to assist with improving our stay. There is also a baggage drop service free of charge.
Response from Property: Hello dear guests! Thank you for staying at Wulong Qise Garden Resort Hotel and for your review of this hotel! The hotel is located next to the Fairy Mountain Town Tourist Reception Center, making it an ideal choice for your vacation and leisure! Your encouragement and praise are the source of our motivation. We will provide better service and look forward to your visit again. I wish you a happy life.
Guest User
Business Standard Room
Stayed in Oct 2024
Couples
10 review
1.7/5
Posted on Oct 4, 2024
1. The room equipment is old. The air conditioner in our room cannot be turned on. The battery of the air conditioner remote control has no back cover and the battery has fallen out. When the air conditioner in the next room was turned on at night, we heard the sound of a tractor in our room, which made us unable to sleep in the middle of the night. We communicated with the hotel to change rooms, but the hotel staff was extremely inefficient. The manager was also very picky. There was no room of the same type. He did not want to check out and made all kinds of excuses. The wifi in our room could not access the Internet, and the video could not be turned on. The landline did not work well either. We had to use our mobile phone to call the front desk. The lights in the toilet and the bedroom were very, very dim, and we could not even see people's faces clearly. The bathroom was very small, and we had to open the door to take a shower because we bumped our arms. The toilet was full of water. The gap in the door was very large, and the sound insulation was not good at all.
2. I booked a room during the National Day holiday on September 25 for more than 500 yuan. I looked at it the next day and suddenly found that the same room type and the same day were directly reduced by more than 50 yuan. I refunded it and booked it again. As a result, when we checked in that day, we accidentally found that the room rate was reduced by more than 60 yuan. We asked the hotel and the manager said that Ctrip changed the room rate for them. As a result, Ctrip said that they would not change the hotel room rate at all, and it was all changed by the hotel itself. The hotel manager made all kinds of excuses and had no integrity in doing business. He treated customers as **.
3. The hotel hygiene is very poor. The floor of the hotel lobby is dusty and there is a cat. It looks like a villa, but the corridors and stairs are also dirty, and the dining room is also unhygienic.
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Guest User
VIP Business Room (2 beds)
Stayed in Aug 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 26, 2024
Villa-type hotel, the environment is very good in all aspects, 3 minutes walk to the tourist center, good service attitude, recommended! ! ! ! ! ! ! ! !
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at Wulong Seven Colors Garden Resort Hotel and for your comments on this hotel! The hotel is located next to the Tourist Reception Center of Fairy Mountain Town, and is an ideal choice for your holiday and leisure! Your encouragement and praise are the source of our motivation. We look forward to your visit again with better services. I wish you a happy life.
ly171288345
Business Standard Room
Stayed in Sep 2024
Couples
9 review
5.0/5
Outstanding
Posted on Sep 15, 2024
Just at the customer service center of the scenic spot, saving time and effort
Original TextTranslated by Google
我来世界打酱油
Business Standard Room
Stayed in May 2024
Travel with friends
20 review
5.0/5
Outstanding
Posted on Jul 8, 2024
Not bad, but the weather is bad because of the rain. The hotel is very conveniently located. There are various cars connecting you to go anywhere. The hotel has breakfast and is a single-family villa.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at Wulong Seven Colors Garden Resort Hotel and for your comments on this hotel! The hotel is located next to the Tourist Reception Center of Fairy Mountain Town, and is an ideal choice for your holiday and leisure! Your encouragement and praise are the source of our motivation. We look forward to your visit again with better services. I wish you a happy life!
Achengjiangjie
Business Single Room - Garden-View
Stayed in May 2024
Other
89 review
5.0/5
Outstanding
Posted on May 15, 2024
The hotel is located in the tourist center, which is convenient for check-in. The garden-like environment is beautiful. The rooms are neat and tidy, with complete facilities and high comfort. The front desk service is thoughtful and the breakfast is rich.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for staying at Wulong Qise Garden Resort Hotel and for your review of this hotel! The hotel is located next to the Fairy Mountain Town Tourist Reception Center, making it an ideal choice for your vacation and leisure! Your encouragement and praise are the source of our motivation. We will look forward to your visit again with better service. I wish you a happy life!
Guest User
Business Single Room - Garden-View
Stayed in May 2024
Family
14 review
5.0/5
Outstanding
Posted on May 14, 2024
The hotel is right next to the Fairy Mountain Visitor Center. If you want to go to Fairy Mountain, Tiansheng Sanqiao, and see Wulong Impression, it is really convenient to stay here!
Its breakfast is really ordinary, very, very ordinary, and it’s really filling!
The room bed is a bit small!
The point is, if you want to visit scenic spots, it’s convenient to take a car!
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for staying at Wulong Qise Garden Resort Hotel and for your review of this hotel! The hotel is located next to the Fairy Mountain Town Tourist Reception Center, making it an ideal choice for your vacation and leisure! Your encouragement and praise are the source of our motivation. We will look forward to your visit again with better service. I wish you a happy life!
Guest User
Business Standard Room
Stayed in Apr 2024
Other
31 review
5.0/5
Outstanding
Posted on Apr 14, 2024
The hotel is very convenient, next to the visitor center, and it is convenient to go to Tiansheng Sanqiao and Fairy Mountain.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for staying at Wulong Qise Garden Resort Hotel and for your review of this hotel! The hotel is located next to the Fairy Mountain Town Tourist Reception Center, making it an ideal choice for your vacation and leisure! Your encouragement and praise are the source of our motivation. We will look forward to your visit again with better service. I wish you a happy life!
Guest User
Business Single Room - Garden-View
Stayed in Jun 2024
Couples
25 review
5.0/5
Outstanding
Posted on Jun 4, 2024
The location is great, right next to the visitor center!
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for staying at Wulong Qise Garden Resort Hotel and for your review of this hotel! The hotel is located next to the Fairy Mountain Town Tourist Reception Center, making it an ideal choice for your vacation and leisure! Your encouragement and praise are the source of our motivation. We will look forward to your visit again with better service. I wish you a happy life.
Guest User
Business Single Room - Garden-View
Stayed in Mar 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Mar 29, 2024
It is very convenient to travel, next to the tourist reception center, surrounded by food and supermarkets, beautiful environment and good service
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at Wulong Seven Colors Garden Resort Hotel and for your comments on this hotel! The hotel is located next to the Tourist Reception Center of Fairy Mountain Town, and is an ideal choice for your holiday and leisure! Your encouragement and praise are the source of our motivation. We look forward to your visit again with better services. I wish you a happy life!
Guest User
Business Single Room - Garden-View
Stayed in Mar 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Mar 29, 2024
The hotel environment is very good, the greenery is very good and quiet, the front desk girl is also very good, and she showed us the way, and the room is also very good, there is a balcony, the breeze is very comfortable
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at Wulong Seven Colors Garden Resort Hotel and for your comments on this hotel! The hotel is located next to the Tourist Reception Center of Fairy Mountain Town, and is an ideal choice for your holiday and leisure! Your encouragement and praise are the source of our motivation. We look forward to your visit again with better services. I wish you a happy life!
Anonymous User
Deluxe Standard Room - Garden-View
Stayed in Sep 2024
Travel with friends
3 review
4.0/5
Very Good
Posted on Sep 27, 2024
The location is good, there is a tourist center at the door, and the bus from Wulong Railway Station to Fairy Mountain Park stops at the door. The hotel consists of several single-family two-story villas with a good environment.
Original TextTranslated by Google
Guest User
Business Single Room - Garden-View
Stayed in Mar 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Mar 27, 2024
The hygiene is pretty good, the sheets are very clean, the room air conditioner is very warm, the waiter has a very good attitude, and he also recommended delicious food to me. The location is convenient, right in the visitor center, and it's easy to get there by car.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for staying at Wulong Qise Garden Resort Hotel and for your review of this hotel! The hotel is located next to the Fairy Mountain Town Tourist Reception Center, making it an ideal choice for your vacation and leisure! Your encouragement and praise are the source of our motivation. We will look forward to your visit again with better service. I wish you a happy life!
Guest User
Business Single Room - Garden-View
Stayed in Mar 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Mar 25, 2024
The hotel is full of greenery, creating an elegant and peaceful atmosphere. It is comfortable and relaxing. 😁
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at Wulong Seven Colors Garden Resort Hotel and for your comments on this hotel! The hotel is located next to the Tourist Reception Center of Fairy Mountain Town, and is an ideal choice for your holiday and leisure! Your encouragement and praise are the source of our motivation. We look forward to your visit again with better services. I wish you a happy life!