Erenhot City and Yue Smart Hotel

Erenhot City and Yue Smart Hotel Reviews

Erenhot City and Yue Smart Hotel

Erenhot, Inner Mongolia, ChinaView Hotel Details
Erenhot City and Yue Smart Hotel
Erenhot City and Yue Smart HotelErenhot City and Yue Smart HotelErenhot City and Yue Smart Hotel
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Erenhot City and Yue Smart Hotel Guest Reviews

4.4/5
117 review
Verified reviews
Location4.5
Amenities4.3
Service4.4
Cleanliness4.5
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All reviews(117)
Positive reviews(114)
Reviews with photos/video(13)
Clean and tidy(38)
Awesome rooms(18)
Great service(17)
Awesome stay(15)
Great value for money(11)
Convenient parking(11)
Awesome amenities(8)
Average sound insulation(5)
Negative reviews(3)
Oyunzul
Standard Room
Stayed in Jul 2024
Family
2 review
1.0/5
Posted on Aug 23, 2024
Service reception is so unkind and impolite... not responding so terrible. Many smoking everywhere even after cleaning room the smell was strong so bad cleaning... without elevator but I was at 3rd floor so difficult to use stairs always with two kids.... bad hotel
Response from Property: I'm sorry, we don't speak the same language.
Tongtae Panyakhosonanant
Standard Room
Stayed in Jul 2024
Travel with friends
7 review
3.0/5
Posted on Aug 30, 2024
Staff not really help. The room not really ready when we check in. Breakfast was not much and no taste.
Response from Property: Dear guest, we are very sorry for the bad stay experience you have. We will pay attention to the problem you raised, conduct self-examination and rectification, and hope you will give us a chance to correct it. Welcome to visit us next time.
munkhtulga
Standard Room
Stayed in Sep 2024
Couples
26 review
5.0/5
Outstanding
Posted on Nov 14, 2024
best hotel in erlian, away from the busy market and smart room...
GM007
Standard Room
Stayed in Jun 2024
Business travelers
82 review
1.0/5
Posted on Jul 18, 2024
The service and the reception is terrible . No answer to any of our questions
Response from Property: Dear guest, we are very sorry for the bad experience you had. We cannot communicate in the same language. We will pay attention to your questions, conduct self-examination and rectification, and hope you will give us a chance to make corrections. We welcome you to visit us next time.
Caihong Soko
Standard Room
Stayed in Mar 2024
Business travelers
9 review
4.7/5
Amazing
Posted on May 9, 2024
When i need to stay in Erenhot i always choose this hotel, bed is very comfortable, breakfast is not too many choices but enough too eat full
Radivivco
Standard Room
Stayed in May 2024
Business travelers
10 review
4.0/5
Very Good
Posted on Jun 23, 2024
Great value for money. Late check in no problem. Clean room.
Thesunman
Standard Room
Stayed in Feb 2024
Couples
14 review
3.0/5
Posted on May 5, 2024
My parents stayed one night at the hotel. Good service for the price.
Response from Property: 尊敬的賓客您好:非常抱歉給您帶來不好的入住體驗，我們一定重視您提出的問題，自查自糾，進行整改，希望您給我們一次改正的機會，歡迎您下次光臨。
Munkhbayar
Standard Room
Stayed in Mar 2024
Family
5 review
4.2/5
Very Good
Posted on Apr 16, 2024
Clean new hotel in Erlian. Recommended ☺️
Ankhbayar
Standard Room
Stayed in Sep 2023
Travel with friends
2 review
4.5/5
Great
Posted on Oct 17, 2023
room is clean and confortable, service staff very friendly.
Bigertsi
Standard Room
Stayed in Jul 2024
Family
22 review
5.0/5
Outstanding
Posted on Oct 2, 2024
Erlian new hotel,
nyamdavaa
Standard Room
Stayed in May 2024
Family
3 review
1.7/5
Posted on Jun 27, 2024
Location is bad
Response from Property: 尊敬的賓客您好:非常抱歉給您帶來不好的入住體驗，咱語言不通，我們一定重視您提出的問題，自查自糾，進行整改，希望您給我們一次改正的機會，歡迎您下次光臨。
Guest User
Queen Room
Stayed in Feb 2024
Other
4 review
4.2/5
Very Good
Posted on Mar 31, 2024
clean and good service
Byambadorj
Standard Room
Stayed in Oct 2023
Business travelers
5 review
4.5/5
Great
Posted on Nov 11, 2023
Good luck
Response from Property: Thanks♪(･ω･)ﾉ
Guest User
Standard Room
Stayed in Jul 2024
Family
7 review
3.1/5
Posted on Aug 28, 2024
It is recommended to improve the hygiene of the toilet. There were yellow spots on the toilet when I first moved in. The hot water for the shower was very hot and the temperature could not be adjusted. There was water accumulation in the toilet. The facilities in the room were OK.
Original TextTranslated by Google
Response from Property: Dear guest: We are very sorry to bring you a bad check-in experience. We will definitely pay attention to the questions you raised, conduct self-examination and correction, and make rectifications. We hope you will give us a chance to make corrections. Welcome to visit us next time.
Huoyunxieshenyou
Standard Room
Stayed in Jul 2024
Travel with friends
52 review
3.7/5
Posted on Aug 13, 2024
The room is quite big, the whole house is smart, the front desk service attitude is also good, but the cleaning is a bit sloppy, there are cigarette butts in the bathroom. Parking is convenient, there is a parking lot, it is very convenient to drive anywhere, the hotel provides a washing machine, washing clothes is quite convenient. Breakfast is until 9 o'clock, it's too late to have anything, the buns and porridge are pretty good
Original TextTranslated by Google
Response from Property: Dear guest: We are very sorry to bring you a bad check-in experience. We will definitely pay attention to the questions you raised, conduct self-examination and correction, and make rectifications. We hope you will give us a chance to make corrections. Welcome to visit us next time.