To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.4
Service4.4
Cleanliness4.4
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Positive reviews(4)
Reviews with photos/video(1)
and Caddie Jack
Room With Two Queen Beds
Stayed in Aug 2024
Family
1 review
4.0/5
Very Good
Posted on Sep 5, 2024
This hotel has a real problem with management.
We stayed for three days, and the wrong room type was given on the first day. We booked a twin bed but got a king bed. We had to drag our luggage back and forth. Business was really good on the weekend, but the housekeeping didn't keep up the next day, and we didn't tidy up the room when we returned to the hotel at 4 o'clock. The last terrible thing was that when I got home, I unexpectedly found that the hotel had "secretly" deducted $135.44 from my pre-authorization.
Now please contact Ctrip to coordinate, they said it was a "deposit", but we all know that deposits are pre-authorizations and will not appear on the bank statement. Fortunately, they said they would return it in the end. God, it's also a good thing that I am careful and look at the bank statement, otherwise it really passed by quietly.
Speaking of this kind of thing happened in the United States, doesn't the hotel have other responsibilities? No compensation is required?
The money has not been refunded yet, and they said it will take 10 working days...
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Taiyanghua9999
Room With Two Queen Beds
Stayed in Jun 2024
Family
29 review
4.7/5
Amazing
Posted on Jul 27, 2024
The room is not big, the facilities are good, the shower is comfortable, and the surrounding environment is clean.