Vienna Hotel Fang Cheng Gang Sunshine Coast Reviews
Vienna Hotel Fang Cheng Gang Sunshine Coast
Building 1, Qianguangchang Complex, Sunshine Coast I, No. 168 Beibuwan Avenue, Gangkou District, Fangchenggang, Guangxi, ChinaView Hotel Details
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Vienna Hotel Fang Cheng Gang Sunshine Coast Guest Reviews
4.7/5
Outstanding
488 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(488)
Positive reviews(469)
Reviews with photos/video(51)
Classy environment(58)
Friendly front desk staff(40)
Easy to get around(24)
Convenient parking(23)
Close to beach(13)
Delicious breakfast(10)
Nice sea view(9)
Strange smell in room(9)
Negative reviews(19)
michael heng
Superior Double Room
Stayed in Nov 2024
Couples
11 review
5.0/5
Outstanding
Posted on Nov 12, 2024
Extended my stay for two more nights. Courteous and attentive service.Though breakfast is on the meagre end but still very nutritious . My choice of hotel when in fengchenggang.
Response from Property: Dear guests, hello! We are very honored to be your choice for this stay. Thank you for your high recognition after your personal experience. We are very happy to bring you satisfactory service and look forward to serving you again!
Guest User
Superior Double Room
Stayed in Aug 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Aug 17, 2024
The ancient fishing village of Ganshan is not bad, the sea water is relatively clean, and the nearby fishermen’s houses have seafood.
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Response from Property: Dear guests, hello! Jishan Ancient Fishing Village is located in the southeast of Qisha Peninsula in Fangchenggang City, about 25 kilometers away from the administrative center of Fangchenggang City. It is a peninsula village with an area of about 480 acres. In front of the village is a shallow sea beach with an area of dozens of square kilometers. Nearby villagers breed and catch sandworms, oysters, blue crabs, wenha, shrimp and other seafood. . . The sea is blue and the air is clear. It is a good place for leisure, entertainment and vacation. I hope you have a pleasant holiday in Fangchenggang and welcome you to visit again!
Guest User
Superior Double Room
Stayed in Aug 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Aug 15, 2024
I like the floor-to-ceiling windows, the scent of the shower gel is very good, and the hotel's service attitude is very good! ! !
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Response from Property: Dear distinguished guest, hello! I am very happy to bring you such a wonderful experience during your trip to Fangchenggang. The highlight of the hotel is the Xiwan City Beach opposite and the panoramic floor-to-ceiling window design. I hope you can choose to experience it next time you stay! ! Satisfaction is only our starting point, surprise and emotion are our ultimate goals. Here, we stick to our original aspirations and constantly improve ourselves. Wherever we go, this is my home. All the staff at Vienna Hotel look forward to your next visit!
Guest User
Superior Double Room
Stayed in Jul 2024
Travel with friends
83 review
5.0/5
Outstanding
Posted on Jul 25, 2024
The hotel is in a strategic location. There are many delicious and fun places nearby. There is a seafood market on the first floor with crabs, lobsters, etc. There are many varieties and it is very convenient!
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Response from Property: Dear guest: Thank you for your recognition of us, in order to provide you with a more meticulous and thoughtful service experience. Currently, the Bazhao Fishing City Seafood Kitchen on the first floor of the hotel has officially opened to the public. Affordable seafood will allow those who pursue excellence to feel as comfortable and convenient as at home even when traveling. Satisfaction has only a starting point and no end. We will look forward to your next visit with sincerity, sincerity, heart and love. I wish you a good mood every day!
Guest User
Superior Room (2 beds)
Stayed in Jul 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jul 14, 2024
There is a sea view near the hotel. I like it very much. You can see the sea from the room. The staff at the front desk of the hotel are also very nice and enthusiastic.
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Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. The hotel is located in Phase 1 of Sunshine Coast, Beibuwan Avenue, Port District, Fangchenggang City. It is located opposite the hotel at Xiwan City Beach, which is a leisure place for many tourists to stroll after meals. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
Guest User
Superior Double Room
Stayed in Aug 2024
Travel with friends
45 review
5.0/5
Outstanding
Posted on Aug 12, 2024
The room is well decorated and has a different view on rainy days!
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Response from Property: Dear guest: I am very happy to hear from your message that I have left such a good impression on you. As you can see, the beach in rainy weather can also bring a sense of tranquility and comfort! ! ! I hope you can continue to pay attention to Vienna International Hotel (Fangchenggang Sunshine Coast Branch) in the future and tell us more about your feelings and experiences during your future stays. We sincerely look forward to your visit again!
Yingtaoyaoyao
Superior Room (2 beds)
Stayed in Jun 2024
Business travelers
25 review
5.0/5
Outstanding
Posted on Jul 9, 2024
The service attitude of the hotel is good, the breakfast is okay, just passable, as long as you can eat enough. The room is just a bit smelly. The view is good at night. You can see the subway passing below and the street. Because the floor is high
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Response from Property: Dear guests: Hello! Thank you for coming, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. The hotel is strategically located on the edge of Xiwan City Beach, with beautiful environment and pleasant scenery. The hotel's sea view rooms have floor-to-ceiling windows giving you a beautiful view of the beach. There is currently no subway in Fangchenggang City, but other modes of travel are still very convenient. If you have any inquiries during your stay, you can call the front desk for information. It is our unshirkable responsibility to provide guests with a wonderful stay experience. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you!
...9
Superior Double Room
Stayed in Apr 2024
Travel with friends
1 review
1.0/5
Posted on Apr 27, 2024
The front desk clerk was very impatient. I checked in at three or four in the morning. The check-in process took more than half an hour. His tone was very helpless and he didn't say anything at that time. At eight or nine in the morning, my aunt was talking very loudly outside. The hygiene in the room was also worrisome. The smell was very musty and smoky. When the toilet was opened, the whole family was surprised. Because I lived with friends and it was very tiring after a day of playing. I rested when I was tired and didn’t tell the hotel. This is the first time I've encountered this. The front desk clerk doesn't seem to be very familiar with the business. When I made a reservation, I saw on the reservation page that I could sleep for two more hours. The front desk kept saying check-out was at 12 o'clock. Could it be that the check-out time was 10 o'clock in the morning? ? ? ? I didn't get any rest after a whole night of tossing. It was my first time staying in a hotel like this and I had a very bad experience.
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Response from Property: Thank you for your honest feedback. We sincerely apologize and regret for your unpleasant experience during your stay. The hotel management attaches great importance to the opinions of every guest, and we will further improve and improve our facilities and services. We apologize for not being able to handle it for you in time! ! We sincerely look forward to your visit again.
Guest User
Superior Double Room
Stayed in Jul 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 22, 2023
It is clean and tidy, the service attitude is very good, the air conditioner is also very cool, and the beach is not far from the opposite road.
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Response from Property: Dear guest, thank you for taking your precious time to record and share your stay experience with us. It is our great honor to make your stay satisfactory. We will uphold the concept of high-quality housing facilities and service first, and devote ourselves to providing you with warm, friendly, meticulous and thoughtful services. Thank you for your support and affirmation to us, and sincerely look forward to your coming again with your family and friends!
Guest User
Sea-view Double Room
Stayed in Jun 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 7, 2023
The location of the room is very good, you can see the sea and the sunset, it would be even better if the weather is better, the window is suitable for viewing, and the air conditioner is very cool
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Response from Property: Dear guests: Thank you for choosing us and giving support and love to the hotel. Your satisfaction with hotel facilities and services is the driving force of all hotel staff, and making every guest feel at home is the ultimate goal of our service. The hotel rooms are warmly furnished and equipped with free high-speed WIFI, which is your best choice for traveling. It is our honor, all staff of the hotel look forward to your next visit
Guest User
Sea-view Twin Room
Stayed in May 2023
Couples
28 review
5.0/5
Outstanding
Posted on May 29, 2023
The location is easy to find. Opposite is the seaside park. The Shandong fried buns next to it are cost-effective.
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Response from Property: Life is to constantly meet more beautiful things on the road. I am very lucky to meet you among the crowd. Xiaowei is willing to be your little home on the road. I can stop and drink tea, sleep well and have a solid breakfast. Thank you for your affirmation, we will keep going and work hard. Looking forward to visiting Xiaowei's house again!
Zouzouguangguangdexinwen
Sea-view Twin Room
Stayed in Feb 2023
Couples
154 review
4.0/5
Very Good
Posted on Feb 25, 2023
Changing to a river view room feels more spacious and comfortable... The scenic spots are a bit far away... The temperature of the air conditioner in the room is more suitable... There are many restaurants opened by Northeast people around the hotel... But the dishes are a bit difficult for two people.... The portion is very large....
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Response from Property: Dear guest: Hello, thank you very much for your support to the hotel. We are really disappointed that we did not get all 5 points of praise from you. 5 points of evaluation are really important to Xiaowei. Maybe the hotel still has something to do The places that are not in place, I hope that you can point out our shortcomings when you come next time, we will try our best to do better, and we will serve with our heart so that every customer who comes to the store can feel the warmth of home. Excellent service can bring you more surprises and touches, looking forward to your next visit!
Guest User
Deluxe Queen Room
Stayed in Aug 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 22, 2023
It is a high-end, chain brand, and the service is so good, it is very considerate. There are many parking spaces.
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Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! Glad to have a great time with you on your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back to experience again, I wish you a happy life!
Guest User
Standard Room (2 beds)
Stayed in Aug 2023
Family
1 review
1.0/5
Posted on Aug 21, 2023
The hotel looks good from the outside, but the room is really old, and the smell doesn't go away even when you open the window. The price is not cheap, but the feeling of living is really bad. The toilets and rooms are very small, and the underground parking lot is also a problem smell
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Response from Property: Dear Guest: Hello, Thank you for staying and taking the time to share your experience with us. I am sorry to bring you a bad experience during your stay. The hotel is constantly developing, and the facilities you see will continue to improve. At the same time, we will strengthen the management of hotel hygiene and strive to bring you better services. Please believe that we want to do more for our guests. You are welcome to come again and witness our growth together!
Guest User
Superior Double Room
Stayed in Jul 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jul 29, 2023
The location is very good, the room is good, the bed is good, the water is big, and the front desk service is good. Opposite the hotel is the beach in the inner bay where you can watch the sunset.
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Response from Property: Dear guest, thank you very much for your recognition. I am really happy to see your praise. My friends are all working hard to serve you. Xiaowei promises to give every customer a neighborhood-like service, so that You feel the warmth of home when you are outside. Xiaowei is very willing to be a close friend with you and looks forward to meeting you next time.